Always, Always.... a positive experience. I've been reading…read moreother reviews and notice the negatives are all cost related. I drive a Diesel truck. I use it hard... The work performed and replacement parts used are always the best available. I appreciate the attention to fixing it properly. Not fixing it at the least common denominator.

Took my 2018 chevy Silverado to them to get transmission filter and fluid changed. Told me 10 am…read moredropped it off 9am called them at 3 pm and they told me they were bringing it in now. I said ok . They called me back 5 minutes later telling me they suggest just the flush and not the filter. doing the filter is more involved so I'm pretty sure they just wanted to do the quick and easy Way because it was Friday 3:30 and no way they could get it done before they close.

Can never rave enough about Brian! Can always count on honesty, dependability, and kindness! No…read morematter where I live I'll be coming to Brian's!

We recently moved to Fitchburg and were looking for an honest mechanic when we came across Brian's…read moreon Yelp. After reading the reviews we decided to give them a try. We were not dissapointed. Brian seems like a great guy and his employees are very corteous and professional. We dropped our vehicle off on Monday afternoon for a pretty significant repair and it was ready Tuesday morning. They also provided me with a ride home on Monday after dropping my vehicle off. They also give flowers to the ladies as a courtesy, which I thought was so nice. They are located behind Slatterys, so you have to look for them though.

A perfect business. Keep them busy. It's comforting to have a place that you trust and helps the…read morefamily.

Female coerced me into a conversation then acted like I was a liar, talked about her husband exc…read moreshe looked like she was missing teeth Males looked like they just came back from a Twisted Sister concert I would have them escorted off my family's street at Cape Cod and my real Wall Street brokers wouldn't entertain a conversation with them! GOOG GOOGL

I have been going to Jays for a few years now. Technicians have always treated me well. Prices are…read morefair. I have had whole engine jobs done here and they have turned out well. The services guys have diagnosed problems that other repairs shops have not been able to. Hour rates are reasonable and parts are not marked up beyond what is reasonable. I started with my work trucks and now we bring most of the car and truck repairs here from including personal vehicles. Not much they cant or wont do. Good group of folks at Jays Auto Repair. Recommended...

This place is great. I have been bringing my vehicles to this place for a few years now. I never…read morefeel like I am being sold a bunch of crap I don't need. I usually leaving thinking it was cheaper than I planned on spending. You can't really wait for the work it's a drop off and they call you when it is done!

Excellent service. Failed inspection and they showed me all the failed areas. I am surprised I…read morenever had an accident. Front end was a mess. Driving on the road here the front end was in very bad condition. Johnny and Steve are very honest and up front

New owner is a crook.. Over charged me for parts I didn't need.. Everyone who goes here getting…read moretaken advantage of and I can prove it.. Charges extra for inspection stickers but you'll drive around unsafe. Only put a star because I had to...

I booked an oil change and tire rotation, dropped the car off at 7:15am and it was done in an hour…read moreor so. Quick and well done!! Thank you!!

Asked to get mount and balance after a cracked rim repair and they told me 75 dollars because it…read morewas a Tesla... A wheel and tire is a wheel and tire! Firestone down the road was just under 31 dollars right down the road didn't care that I drove a Tesla!

I started going here for auto repairs a year ago when I needed a head gasket replaced in a Nissan…read moreXterra that no one wanted to touch and Nick would! I was more than pleased with the professionalism of the mechanics. I was told when they could do the job, how long it would take and what the cost would be and it all went as they said. I have since been using R T's exclusively for all my auto work and plan to stay with them. I find them to be honest and reputable and always cheerful and pleasant. Hopefully, they will be there as long as I am able to drive!

When you take your car their tell brian what it needs for automotive repairs maby a test drive then…read morehe fully understands you what needs to be done.also has the up to date software A1...

Honest, Quick & Efficient. Won't use chain stores again (as many are eager to lie, cheat and…read moresteal). Lue's Custom Exhaust had me in and out in 20 minutes. Clearly professionals in their trade. Thank you guys immensely and God bless you for your honesty.

Super work and super fast. No BS! I brought my wife's little Japanese Kei truck with a broken…read moremuffler and they fixed it right up. No upselling! I brought my F-150 last year. In and out without breaking the bank. Super happy with their work.