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Jim's Optical Service

4.3 (6 reviews)

Services - Jim's Optical Service

Eyewear fitting

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23 days ago

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5 months ago

Thank you so very much , Jim for repairing my sunglasses. No other place was able to fix them. Thank you!

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2 years ago

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6 years ago

Purchased glasses paid extra for 4-6 day shipment. Arrived days later. Wont refund.

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8 years ago

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12 years ago

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Eyemart Express

Eyemart Express

3.1(17 reviews)
2.8 mi

Zac is awesome! Greated me with a smile…read moreand was professional! any glitches were solved readily Hope they know what a valuable employee he is! 5 star for the man!

Oh honey... buckle in, because this one deserves a slow clap and a bombastic side-eye…read more So my daughter decided to trust EyeMart Express in Grand Junction, bold choice, apparently. We did not know she was offering herself up as tribute. What followed? An absolute Insurance Hunger Games: Optical Edition. Let's start with the basics: she needed a simple list of benefits faxed directly from her insurance. Standard. Normal. Happens every day. Meanwhile, her husband waltzes into another EyeMart Express location like it's a VIP lounge, appointment, exam, glasses, DONE the same day. Efficiency? We love to see it... just not here, apparently. Now this location? Oh no, they said the doctor doesn't take her insurance. Fine. Annoying, but fine, out of pocket it is. But tell me why EVERYTHING ELSE also fell apart like a clearance rack sandal? Enter: the sales clerk. Suspicious. Unhelpful. Acting like my daughter was trying to commit identity fraud just to get a pair of frames. Claimed the insurance company had "no record of her." None. Zero. Vanished into the void. Meanwhile*plot twist*my daughter can literally pull up her info on the portal, and so can her husband. It's magggggicccc! So my daughter, being more patient than I would've been, asks, "Hey... what number are you calling?" Turns out... wrong number. WRONG. NUMBER. And instead of, I don't know, fixing it? Calling the correct one? Doing literally the bare minimum? Miss Thing says she'll just "keep trying." Keep trying WHAT, sunshine?? Dialing into the abyss?? Communicating with spirits?? At this point it's less customer service and more performance art. Angel baby... figure it out. Service: zero. Effort: negative. Vibes: aggressively unhelpful. I'm giving this location 1 star with a full-body sneer. Grand Junction, do better. Side note hats off to the FOCO location who graciously offered to help us out of the debacle. Girrrlll, we love a timely rescue. We will allow the cape this time.

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Jim's Optical Service - opticians - Updated May 2026

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