Went here early this morning because a tire on my rental SUV was leaking air and I had a long drive…read moreahead of me. They discovered a nail had punctured the tire and patched the hole. I was there for less than 30 minutes and had a lovely conversation with Charlotte at the front desk. Very friendly service, and inexpensive -- it cost a low, low $12.50.

Super place! They helped us out at the very end of the day and were very nice. If you need new…read moretires- don't hesitate!

The workers at Reed tires in La Jara have good work ethics and better communication skills than the…read moreworkers at reeds tire-Alamosa. was charged $20 to fix a leak/flat. The tire was just filled with air, leak was not fixed at all. Management needs to check workers finished work instead of just being present zoning out. Took vehicle to la jara and I was shown what where the leak was and explained what they were going to do. consumers are told to shop locally to support small businesses but with its a shame that reeds tire store in Alamosa does not represent good, responsible work ethics.

Brought my truck in for an alignment. I never received a call of completion, so came to see if they…read morewere finished and they were closed. Checked my truck to make sure it was locked and they left it unlocked. Great way to get your stuff stolen!

We had a flat rear while traveling through. They didn't have our tire size in stock. They called…read moretheir competitors to see if anyone in Alamosa had the tire size. No one did unfortunately. They installed our spare tire. No charge...! and sent us on our way. So kind and helpful.

A very professional, reliable, honest and very fair priced shop…read more Before this service our truck had a punctured tire from roadside debris. We located America's Auto Care & Tire about 1/4 mile from us and "Missy" had her repair technician remove the tire, check the damage (which wasn't repairable) and install our full size spare tire at no cost. Very rare will you find a business that "helps" someone in need as this shop did. They have earned our business, gratitude and respect. Other Auto-mechanic and Tire shops could learn an invaluable lesson here. That's why we had our truck serviced here and replaced two new front tires. We'll be back in the near future to replace two new rear tires. Thank you "Missy" for your kindness, professionalism and compassion. Frank & Annie Saguache County, Colorado

So as I'm writing this, tiny irony as currently one other review which I am about to echo. Went to…read morethe sand dunes for weekend getaway over Memorial Day. Upon arriving to the sand dunes from our cabin at Oasis realized we had a flat. The only place open was Walmart and they were booked for day, but got us in first thing Monday, and had my tire fixed in about an hour! Props to these tire repair ninjas on a holiday no less! *sidebar- perhaps the nails in tires issues at the sand dunes deserves further inspection...

Worst service imaginable. Took them two hours with three techs to do a simple tire repair. Any…read moreother tire shop understand when you are trying to get places and gets your tire fixed quick!

He said that he ordered my parts and did not. I paid for service with them and my old parts are…read morestill on it. When I was driving by I noticed that he was arguing with some lady about a truck and he was refusing to move his truck. Seems really sketchy.

On a road trip and got a pretty awful puncture; no way to patch it. I was riding on my doughnut and…read moredefinitely needed a new tire. As luck would have it, air em up had a set of four barely used tires in my size and gave me a fantastic deal on them. I was also having problems with the electrical system in my car. They hooked it up to the computer and figured out it was just a loose ground wire. They didn't even charge me for that repair. I was back on the road in not more than an hour. Super friendly staff. Gary was fantastic. And they have a super cute shop dog named Buddy.

I went to this place twice, and both times I scheduled an appointment three weeks out. Each time, I…read morearrived on time first thing in the morning and dropped my car off, only to call at 4:30 p.m. (one hour before closing) and be told they had not even brought my car into the shop. I was then expected to leave my car overnight, which was a huge inconvenience, especially since all I needed was a simple oil change and front brake pads. Despite that experience, I decided to give Automotive Concepts Inc. another chance. Once again, I was told I needed to schedule an appointment. This time, I specifically asked to be scheduled on a day that was relatively empty and explained my frustration from the first visit, including having to leave my car overnight. I was assured that this would not be an issue and that they would be able to get to my car since that day was "wide open." I dropped my car off on the scheduled day first thing in the morning and did not hear back from the shop at all. I called again at 4:30 p.m., one hour before they closed, only to be told--once again--that they had not touched the car and it was still sitting where I left it. They started offering excuses, but at that point I was done hearing them. I told them not to touch the vehicle because I was not in a position to leave my car overnight again. When I arrived to pick it up, I was met with attitude. The owner slammed my keys on the counter and made a comment along the lines of "sorry, but I'm not perfect." That response was completely unprofessional. This is a business, with a receptionist and staff. At the very least, someone could have called to say they weren't going to get to the car that day so I could come pick it up, instead of tying up my entire day waiting without a vehicle. My time is money too, and it was completely wasted--twice. If you know you can't get to a customer's vehicle or don't have enough staff to keep up with the workload, don't take the car in. Unfortunately, based on my experience, I cannot recommend this shop.

This is the only auto repair shop in the valley we will take our vehicles to. They are the…read morefriendliest, most honest mechanics. They will call you and explain everything in depth, give you a cost estimate and get permission before they fix anything so you're never surprised when you go to pay the bill. Prices are more than fair. I would highly recommend Automotive Concepts.

I can trust the honest suggestions that they give me about my vehicles. They are my first choice…read morefor auto repair. They answered all my questions and find solutions too.

We had trouble with our vehicle as we passed through Alamosa... we called several different places…read more& this was the place that could get us in. They were very knowledgeable and got our vehicle in the road within hours. They were very ethical and charged us only for what we needed. Would recommend!

I am writing to formally document my experience regarding a warranty repair on my 2020 Ford Escape…read moreinvolving the driver-side door weld/arm issue. I first brought the vehicle to your dealership in February 2024 for warranty service. After approximately four months with no communication from your service department, I called to check the status and was told the required part was on backorder. I then contacted Ford directly and was informed the part was not on backorder and had apparently never been ordered. After bringing this to your staff's attention, I was assured the matter would be handled immediately. However, over the following months, I repeatedly had to call your dealership myself for updates, only to continue hearing that the part was "on backorder." At one point, when I asked specifically which part was delayed, no one could even identify the part in question. Throughout this entire process, I received virtually no proactive communication from your service department. I was repeatedly told someone would call me back with updates, but no one ever did. I ultimately waited over a year from the original service visit before learning the part had finally arrived -- and even then, only because I once again called your dealership myself. I later discovered the part had reportedly been there for approximately a week before anyone attempted to contact me. When I finally scheduled the repair this week, I was originally told the repair would require 3-4 days. I made transportation arrangements around that timeline due to my work responsibilities as a university coach. After dropping off the vehicle, I attempted to use the text update system your dealership provided and received no responses despite multiple attempts. I again had to call myself, at which point I was informed the repair would now take an additional seven days. I also contacted Ford's national customer service line and learned there are warranty transportation assistance policies available under certain circumstances. Unfortunately, your dealership never informed me of any rental or transportation assistance options during this lengthy process. At this point, I am extremely disappointed in the lack of communication, lack of accountability, and overall customer service I have experienced. The repeated misinformation, failure to follow through, and complete lack of proactive updates over the course of more than a year is unacceptable.

The dealings with y'all have motivated me to educate the public about your shady busines practices…read more Incompetence a) In the more than two years that I've owned the 2014 Civic I bought from y'all, the car was never fixed. b) Y'all never even tried to fix it; no investigation of any kind (no questions or phone calls) was attempted (maybe that falls under immorality). c) The last time the car was towed to your facility, y'all didn't even notice that the service contract had expired. d) In all the time they have claimed that the problem was " You don't drive it enough", they NEVER suggested a Solar Battery Maintainer. e) Granted, they put new tires on; but they were DEVOID of cross-treading, a serious defiency when weather is involved. Immorality a) Sneaking that more than $2k service contract into the mountain of paperwork required for the sale finalization (it was signed, so y'all got the repair call)! Would've declined the contract, and saved y'all some grief, had I been alerted to the choice. b) Misleading me, for over two years, of the terms in the contract. c) Unleashing your V.P.of Obfuscation on me to muddy the waters concerning the terms of the (expired) contract (sounds like incompetance). d) Selling a car with a KNOWN (10 years old, 27k miles) chronic problem, then piling on a bogus service contract (Dept. of Redundacy). e) TBD f) Seeing the other reviews, I don't need to post.

On Friday, the 13th, my car broke down in Alamosa. We called around to find a repair shop, but…read moreevery single one said they were fully booked and next available time was at the end of January. We called Layton Towing, and they recommended Garcia's Auto Sales. We were desperate, so we had no choice. My trepidation was an unnecessary, however, because when we called, John was very accommodating. He was honest and informed me that they may not look at my car until Wednesday, the 18th. John informed me later that the problem was the serpentine belt and immediately fixed it for a reasonable price (including labor). On Friday, the 20th, I picked up my car and am very happy that it runs well. Thank you so much, John. Feliz Navidad!

Worst auto service in the valley, only bring your vehicle here if you want to be ignored, never get…read morefeedback on what their doing, or expect the work that they do to break down, they failed to refill coolant after work was done causing me to break down on a mountain pass, brought back because A/C crapped out that never got fixed, had to bring back 3 times before giving up and taking the vehicle back