This is a loser star review on Tim's Main Street Express-same owner…read more Went for an oil change and was charged $21 more than a few months ago. Even the receptionist was confused about this. Besides the long wait and the inconsistent rates, I'm afraid that the mechanics are dishonest and done harm to my car as I was told it had valve cover leaks and i had them replaced not long ago. There is no visible evidence that the car leaks oil. It hasn't before I brought it in. I voiced that it was unreasonable to charge me $21 more for the same as few months ago. They made me wait at least 20 min and then just said "this is life." Extremely unplesant experience and I wouldn't recommend anyone to go there.

Tim and Drew have been my mechanics for 30 years and have always gone above and beyond! I couldn't…read morerecommend anyone more than Tim's Transmission.

I went to this place twice, and both times I scheduled an appointment three weeks out. Each time, I…read morearrived on time first thing in the morning and dropped my car off, only to call at 4:30 p.m. (one hour before closing) and be told they had not even brought my car into the shop. I was then expected to leave my car overnight, which was a huge inconvenience, especially since all I needed was a simple oil change and front brake pads. Despite that experience, I decided to give Automotive Concepts Inc. another chance. Once again, I was told I needed to schedule an appointment. This time, I specifically asked to be scheduled on a day that was relatively empty and explained my frustration from the first visit, including having to leave my car overnight. I was assured that this would not be an issue and that they would be able to get to my car since that day was "wide open." I dropped my car off on the scheduled day first thing in the morning and did not hear back from the shop at all. I called again at 4:30 p.m., one hour before they closed, only to be told--once again--that they had not touched the car and it was still sitting where I left it. They started offering excuses, but at that point I was done hearing them. I told them not to touch the vehicle because I was not in a position to leave my car overnight again. When I arrived to pick it up, I was met with attitude. The owner slammed my keys on the counter and made a comment along the lines of "sorry, but I'm not perfect." That response was completely unprofessional. This is a business, with a receptionist and staff. At the very least, someone could have called to say they weren't going to get to the car that day so I could come pick it up, instead of tying up my entire day waiting without a vehicle. My time is money too, and it was completely wasted--twice. If you know you can't get to a customer's vehicle or don't have enough staff to keep up with the workload, don't take the car in. Unfortunately, based on my experience, I cannot recommend this shop.

This is the only auto repair shop in the valley we will take our vehicles to. They are the…read morefriendliest, most honest mechanics. They will call you and explain everything in depth, give you a cost estimate and get permission before they fix anything so you're never surprised when you go to pay the bill. Prices are more than fair. I would highly recommend Automotive Concepts.

Great service. These guys not only get you in and out but very friendly as well. Highly recommendread more

From the owner: Stay in your car for a fast drive-thru oil change, featuring quality Valvoline products you can…read moretrust!

I am writing to formally document my experience regarding a warranty repair on my 2020 Ford Escape…read moreinvolving the driver-side door weld/arm issue. I first brought the vehicle to your dealership in February 2024 for warranty service. After approximately four months with no communication from your service department, I called to check the status and was told the required part was on backorder. I then contacted Ford directly and was informed the part was not on backorder and had apparently never been ordered. After bringing this to your staff's attention, I was assured the matter would be handled immediately. However, over the following months, I repeatedly had to call your dealership myself for updates, only to continue hearing that the part was "on backorder." At one point, when I asked specifically which part was delayed, no one could even identify the part in question. Throughout this entire process, I received virtually no proactive communication from your service department. I was repeatedly told someone would call me back with updates, but no one ever did. I ultimately waited over a year from the original service visit before learning the part had finally arrived -- and even then, only because I once again called your dealership myself. I later discovered the part had reportedly been there for approximately a week before anyone attempted to contact me. When I finally scheduled the repair this week, I was originally told the repair would require 3-4 days. I made transportation arrangements around that timeline due to my work responsibilities as a university coach. After dropping off the vehicle, I attempted to use the text update system your dealership provided and received no responses despite multiple attempts. I again had to call myself, at which point I was informed the repair would now take an additional seven days. I also contacted Ford's national customer service line and learned there are warranty transportation assistance policies available under certain circumstances. Unfortunately, your dealership never informed me of any rental or transportation assistance options during this lengthy process. At this point, I am extremely disappointed in the lack of communication, lack of accountability, and overall customer service I have experienced. The repeated misinformation, failure to follow through, and complete lack of proactive updates over the course of more than a year is unacceptable.

The dealings with y'all have motivated me to educate the public about your shady busines practices…read more Incompetence a) In the more than two years that I've owned the 2014 Civic I bought from y'all, the car was never fixed. b) Y'all never even tried to fix it; no investigation of any kind (no questions or phone calls) was attempted (maybe that falls under immorality). c) The last time the car was towed to your facility, y'all didn't even notice that the service contract had expired. d) In all the time they have claimed that the problem was " You don't drive it enough", they NEVER suggested a Solar Battery Maintainer. e) Granted, they put new tires on; but they were DEVOID of cross-treading, a serious defiency when weather is involved. Immorality a) Sneaking that more than $2k service contract into the mountain of paperwork required for the sale finalization (it was signed, so y'all got the repair call)! Would've declined the contract, and saved y'all some grief, had I been alerted to the choice. b) Misleading me, for over two years, of the terms in the contract. c) Unleashing your V.P.of Obfuscation on me to muddy the waters concerning the terms of the (expired) contract (sounds like incompetance). d) Selling a car with a KNOWN (10 years old, 27k miles) chronic problem, then piling on a bogus service contract (Dept. of Redundacy). e) TBD f) Seeing the other reviews, I don't need to post.

I can trust the honest suggestions that they give me about my vehicles. They are my first choice…read morefor auto repair. They answered all my questions and find solutions too.

We had trouble with our vehicle as we passed through Alamosa... we called several different places…read more& this was the place that could get us in. They were very knowledgeable and got our vehicle in the road within hours. They were very ethical and charged us only for what we needed. Would recommend!

JIM at Alamosa Car Care Center in knowledgeable, kind, and attentive in dealing with customer's…read moreconcerns. He goes out to his way to fix problems and get you on the road again. Being from out of town, he did everything he could to fit us in to his schedule the very day we showed up at his shop. When we told him we had a coolant leak, he said " it's probably your water pump - Toyotas are famous for that." His prices are more than fair, and service in incomparable.

From the owner: You can have peace of mind knowing that we're authorized and certified to provide you with…read moreprofessional auto services. When you need quick and efficient automotive service or towing for your vehicle, get in touch with Alamosa Car Care Center Inc. Our locally owned company provides auto services in San Luis Valley. Schedule your appointment today! Does your vehicle need repairs or maintenance? Our experienced professionals at Alamosa Car Care Center Inc., will take care of all your auto needs. Whether you need an oil change or a tire change, we've got you covered. Our service is available in San Luis Valley. You can rest easy knowing that we provide a guarantee on all our services. Give us a call on 719-589-3556 to schedule your appointment.

He said that he ordered my parts and did not. I paid for service with them and my old parts are…read morestill on it. When I was driving by I noticed that he was arguing with some lady about a truck and he was refusing to move his truck. Seems really sketchy.

On a road trip and got a pretty awful puncture; no way to patch it. I was riding on my doughnut and…read moredefinitely needed a new tire. As luck would have it, air em up had a set of four barely used tires in my size and gave me a fantastic deal on them. I was also having problems with the electrical system in my car. They hooked it up to the computer and figured out it was just a loose ground wire. They didn't even charge me for that repair. I was back on the road in not more than an hour. Super friendly staff. Gary was fantastic. And they have a super cute shop dog named Buddy.

It's a small auto repair shop that has a lot of potential to grow. The head mechanic, Fred, is very…read moreknowledgeable and prides himself at making your car perform. Not just fixing it good enough to shut up the customer. That's a quality mechanic you can't find anywhere.

My boyfriend and I were driving cross-country through Alamosa from Vermont when our '89 F250 Lariat…read morehad serious problems. Fred was the only mechanic who would see us that day and he spent so much time helping us out. He spent the next couple of days helping us sort out our transmission problems and I can honestly say we would never have made it to Vancouver without his expertise and generosity! Thank you Fred!

Always had great service for over 20 years at Jim's, very kind and knowledgeable and works with me…read morewell. NEVER have I had any problem or complaint with Anthony or his son. Thank you for the many years of service you have given me

I have purchased many tires from Anthony. He has the best prices and has always treated me right…read more When I needed a set of super tough tires to survive my rugged Colorado dirt roads, Anthony and his son came through for me. Before, I was having flats nearly every week. After they installed a set of 10-ply tires (E rated), the problem was solved. They also have a good selection of decent used tires for those on a budget and are always happy to work out the right solution for each customer. I'm a happy customer and Anthony will continue to be my "tire guy."