This is a loser star review on Tim's Main Street Express-same owner…read more Went for an oil change and was charged $21 more than a few months ago. Even the receptionist was confused about this. Besides the long wait and the inconsistent rates, I'm afraid that the mechanics are dishonest and done harm to my car as I was told it had valve cover leaks and i had them replaced not long ago. There is no visible evidence that the car leaks oil. It hasn't before I brought it in. I voiced that it was unreasonable to charge me $21 more for the same as few months ago. They made me wait at least 20 min and then just said "this is life." Extremely unplesant experience and I wouldn't recommend anyone to go there.

Tim and Drew have been my mechanics for 30 years and have always gone above and beyond! I couldn't…read morerecommend anyone more than Tim's Transmission.

I went to this place twice, and both times I scheduled an appointment three weeks out. Each time, I…read morearrived on time first thing in the morning and dropped my car off, only to call at 4:30 p.m. (one hour before closing) and be told they had not even brought my car into the shop. I was then expected to leave my car overnight, which was a huge inconvenience, especially since all I needed was a simple oil change and front brake pads. Despite that experience, I decided to give Automotive Concepts Inc. another chance. Once again, I was told I needed to schedule an appointment. This time, I specifically asked to be scheduled on a day that was relatively empty and explained my frustration from the first visit, including having to leave my car overnight. I was assured that this would not be an issue and that they would be able to get to my car since that day was "wide open." I dropped my car off on the scheduled day first thing in the morning and did not hear back from the shop at all. I called again at 4:30 p.m., one hour before they closed, only to be told--once again--that they had not touched the car and it was still sitting where I left it. They started offering excuses, but at that point I was done hearing them. I told them not to touch the vehicle because I was not in a position to leave my car overnight again. When I arrived to pick it up, I was met with attitude. The owner slammed my keys on the counter and made a comment along the lines of "sorry, but I'm not perfect." That response was completely unprofessional. This is a business, with a receptionist and staff. At the very least, someone could have called to say they weren't going to get to the car that day so I could come pick it up, instead of tying up my entire day waiting without a vehicle. My time is money too, and it was completely wasted--twice. If you know you can't get to a customer's vehicle or don't have enough staff to keep up with the workload, don't take the car in. Unfortunately, based on my experience, I cannot recommend this shop.

This is the only auto repair shop in the valley we will take our vehicles to. They are the…read morefriendliest, most honest mechanics. They will call you and explain everything in depth, give you a cost estimate and get permission before they fix anything so you're never surprised when you go to pay the bill. Prices are more than fair. I would highly recommend Automotive Concepts.

Great service. These guys not only get you in and out but very friendly as well. Highly recommendread more

From the owner: Stay in your car for a fast drive-thru oil change, featuring quality Valvoline products you can…read moretrust!

I am writing to formally document my experience regarding a warranty repair on my 2020 Ford Escape…read moreinvolving the driver-side door weld/arm issue. I first brought the vehicle to your dealership in February 2024 for warranty service. After approximately four months with no communication from your service department, I called to check the status and was told the required part was on backorder. I then contacted Ford directly and was informed the part was not on backorder and had apparently never been ordered. After bringing this to your staff's attention, I was assured the matter would be handled immediately. However, over the following months, I repeatedly had to call your dealership myself for updates, only to continue hearing that the part was "on backorder." At one point, when I asked specifically which part was delayed, no one could even identify the part in question. Throughout this entire process, I received virtually no proactive communication from your service department. I was repeatedly told someone would call me back with updates, but no one ever did. I ultimately waited over a year from the original service visit before learning the part had finally arrived -- and even then, only because I once again called your dealership myself. I later discovered the part had reportedly been there for approximately a week before anyone attempted to contact me. When I finally scheduled the repair this week, I was originally told the repair would require 3-4 days. I made transportation arrangements around that timeline due to my work responsibilities as a university coach. After dropping off the vehicle, I attempted to use the text update system your dealership provided and received no responses despite multiple attempts. I again had to call myself, at which point I was informed the repair would now take an additional seven days. I also contacted Ford's national customer service line and learned there are warranty transportation assistance policies available under certain circumstances. Unfortunately, your dealership never informed me of any rental or transportation assistance options during this lengthy process. At this point, I am extremely disappointed in the lack of communication, lack of accountability, and overall customer service I have experienced. The repeated misinformation, failure to follow through, and complete lack of proactive updates over the course of more than a year is unacceptable.

DO NOT WASTE YOUR TIME use this dealer if you want to waste your time and money. I took my truck in…read morefor an electrical issue. i am aware electrical issues are tough however after numerous times of calling i finally got ahold of them and they said my truck was ready. paid out the ass then 3 days later it stopped working. the manager is extremely cocky and very disrespectful. Do Not Recommend

I can trust the honest suggestions that they give me about my vehicles. They are my first choice…read morefor auto repair. They answered all my questions and find solutions too.

We had trouble with our vehicle as we passed through Alamosa... we called several different places…read more& this was the place that could get us in. They were very knowledgeable and got our vehicle in the road within hours. They were very ethical and charged us only for what we needed. Would recommend!

My vehicle lost power on the highway north of Alamosa, and I had to have it towed to the shop. They…read morewere closed when we arrived and the key drop was not obvious (later they told me only the locals know where it is), but next morning I hiked over from the motel to request service. They were immediately helpful and promised to check out the car and call me before I needed to decide on another night's stay. True to their word, they diagnosed the issue and called me within an hour. I approved the work and they ordered a part from a nearby town. They said it could be end of the day before it was ready but that they'd get me on the road that day. I was prepared for a long sit in the motel office after I checked out of my room, but shortly after noon I got a call that the vehicle was ready. When I paid for the repairs and collected my keys, Don said that they do their best to take care of out-of-towners because they know it's a hardship to be stranded in a strange town. The repair was perfect, and the new battery they recommended should be good for several years to come. I was home in time for dinner. You cannot beat that kind of service and kindness. Highly recommended.

JIM at Alamosa Car Care Center in knowledgeable, kind, and attentive in dealing with customer's…read moreconcerns. He goes out to his way to fix problems and get you on the road again. Being from out of town, he did everything he could to fit us in to his schedule the very day we showed up at his shop. When we told him we had a coolant leak, he said " it's probably your water pump - Toyotas are famous for that." His prices are more than fair, and service in incomparable.

He said that he ordered my parts and did not. I paid for service with them and my old parts are…read morestill on it. When I was driving by I noticed that he was arguing with some lady about a truck and he was refusing to move his truck. Seems really sketchy.

On a road trip and got a pretty awful puncture; no way to patch it. I was riding on my doughnut and…read moredefinitely needed a new tire. As luck would have it, air em up had a set of four barely used tires in my size and gave me a fantastic deal on them. I was also having problems with the electrical system in my car. They hooked it up to the computer and figured out it was just a loose ground wire. They didn't even charge me for that repair. I was back on the road in not more than an hour. Super friendly staff. Gary was fantastic. And they have a super cute shop dog named Buddy.

It's a small auto repair shop that has a lot of potential to grow. The head mechanic, Fred, is very…read moreknowledgeable and prides himself at making your car perform. Not just fixing it good enough to shut up the customer. That's a quality mechanic you can't find anywhere.

My boyfriend and I were driving cross-country through Alamosa from Vermont when our '89 F250 Lariat…read morehad serious problems. Fred was the only mechanic who would see us that day and he spent so much time helping us out. He spent the next couple of days helping us sort out our transmission problems and I can honestly say we would never have made it to Vancouver without his expertise and generosity! Thank you Fred!

Cody is the guy to call when you need the job done!!!! I from the east coast and struggled to find…read morea reliable mechanic in this area and Cody answered the phone and was ready to help me out immediately! Professional, hard working and very dependable guy! A+

From the owner: I’m a small business, providing small repairs in my area and surrounding areas. Mobile mechanic can…read morego to you