Great people to deal with. Explained everything and everything went great. Very easy process to get…read morea mortgage.

75% of my household is in POD storage right now because of Electra pre-qualifying the buyer of my…read morehouse, incorrectly. Angelo prequalified my buyer for $260,000. My house contract price was only $231,000. It went to underwriting and guess what happened? It was denied five days AFTER the close date the buyers chose. To make matters worse, Angelo disappeared in the wind when the loan became shaky. My agent and attorney had to bypass him and go straight to the lender to get any kind of answers. Purely unprofessional and clearly he doesn't know how to pre-qualify accurately. He can say whatever he wants, but unless he's going to help cover these monthly POD fees and help save the house we were going to buy from relisting, he's not done enough to rectify his poor determination. I had multiple offers and went with the one he prequalified. Everyone, don't make the same wrong decision as I did.

The team at Ventimiglia Realty is amazing! They were very responsive to all of our questions and…read moreconcerns during the process. They helped us sell our home of 25 years and find our new one. We were able to close on both houses the same day. Definitely recommend!

We should have selected your team initially. It would have saved time and money! The second time,…read morewe made the right choice by bringing on board The Ventimiglia Realty Team. They are professional, supportive, knowledgeable, and skilled. We are very satisfied with the outcome. Thank you!

Elia Pinto was absolutely amazing to work with!! When we were house hunting, she went above and…read morebeyond to help us find the condo of our dreams! She helped us envision the potential of places and when it came to making an offer she held our hands through our whole first home buying experience, negotiating us an incredible deal and taking what seemed like an intimidating process and making it really clear and simple! Can't wait to buy our next home with her help! Cannot recommend her enough! A true joy and professional.

It's been a pleasure to work with Marla Hosmer of Harthside Realtors. She showed us over 30+ houses…read morein a 3 week span, until we found the home of our dreams. She stayed on top of everyone and everything throughout our entire process. I would definitely use Marla again in the future. I really couldn't have asked for a better realtor as a first-time home buyer. Thank you so much for making this such a pain-free process Marla. We couldn't be happier!

This is the 3rd time we have used Real Estate Resource Home Loans (Chuck U) in Orland Park, IL. I…read morewill use them everytime. They make what is typically a very hectic process easy & seamless. The communication each time with Chuck has been ABOVE & BEYOND. No question ever unanswered. I wanted to YELP this information to share this with home buyers. You can live anywhere and they can help anywhere. Thank you for all the hard work and dedication you offer home buyers. It does not go un-noticed. We cannot be more happy with the services of Chuck & his team! Silvia M.

My experience with this lender really negatively impacted my view on home buying. After wasting a…read moremonth of our time and making us believe we were going to close, we were denied and ignored. We spent a lot of time and money trying and we jumped through every hoop asked of us. I'm so disappointed in Jennifer Zenere and the fact that she could not even provide my employment verifications to me to help us possibly save the home we were trying to buy. Our whole household was really hurt over this process and there was zero concern. The employment verifications could have helped us close on our house and she ignored our request and our lenders request further extending the process. She really got our hopes up and put us through a lot of unnecessary stress. Every day there was something new to do and we completed all of the tasks just to be treated like we meant nothing. It's a bad way to do business and I hope no one ever has to experience this because it has really took a lot out of me and my family mentally and emotionally. Very poor customer service and over all lack of appreciation for the people that invested their money and time into them. As soon as she couldn't close the loan she completely ghosted everyone involved and that was unprofessional. I wish I would have started with the lender we have now and never experienced this with real estate resource because it completely tainted our home buying experience.

Initial start was good and Brandon Coll - SVP of Residential Lending - NMLS #248814 was…read morepatient/responsive. however, towards the end he started loosing patience for my queries. The worst part was when the Title company called me, saying I was short of funds for closure. Being my loan officer, I would have expected Brandon to call me and help expedite the closure, ended up paying several hundred dollars on his ill advice. Won't recommend.

We highly recommend Michael DelVecchio for all your Mortgage needs. Honest, transparent, pleasant…read moreand knowledgeable! Looked out for our best current and future interests. Fantastic communication and kept us informed through every step of the process with NO dreaded, closing surprises. Fantastic, personalized experience! Impeccable service!

I too have worked with the Buchanan Group on many transactions. I have been in the real estate…read moreindustry for over 20 years. They are the most honest, ethical and moral group. Not every transaction goes perfectly. People are human. Why would somebody post something negative that could potentially hurt a professional career over an isolated incident. I would bet that you also got your refund by now. Why don't you come back and post that?? It's a shame to use social media to hurt people's lives. Try using it for something good.

We started working with Brian Buchanan in September 2012 on a refinancing of our mortgage. We…read morereceived our quote very quickly and then proceeded with the paperwork. Things were progressing very well in the beginning. We have very good credit and a significant percentage of equity in our house, so the indications from Brian was always positive that things would progress quickly. As time went by we were handed over to assistants of Brian. We kept on following up with Brian and his assistants weekly to see the status. 2.5 months went by and nothing was approved. The whole time the reply was, it will be done any day now, it is the underwriters that are being very careful. We decided to continue the process because we did not want to restart the process all over again with credit checks, appraisals etc. Finally at the end of November we gave Brian a hard deadline and he said he agreed tha we should not move on if we did not have the approval b this date and time. That time and date came and went and we finally told Brian that we would find someone else. Brian promised via email to refund us our appraisal fee of $510 and send it to us shortly? It is now 6 weeks later and still no sign of the check and now Brian is no longer replying to email or voice mails. We are very disappointed.

I recently had a poor experience with one of the brokers. I was highly inconvenienced after…read moreallocating time out of my schedule for an apartment viewing. I had planned on attending an open house, as stated in an email received by the broker. I reached out to the broker a day in advance, confirming that I would be in attendance. Although this was an "Open Showing," I wanted to offer the heads up to ensure that the broker could expect me. I arrived to the property at 10:30 am and notified via text upon arrival, as instructed. After waiting a few minutes with no response, I decided to phone the broker. I called twice with no answer. I stuck around for approximately 15 minutes before I decided to call it quits. No longer than 30 minutes later, I received a brief text message from the broker stating that the showing had been canceled due to an emergency and that I should have received an email regarding the cancellation. Not only was an email not received, but I also had not received follow up from my previous email. I understand that emergencies tend to be unforeseen but a lack of communication at this level was highly unprofessional and distasteful. First impressions are extremely valuable and this is a poor reflection of the agency.

Exception service provided. My home buying experience was made easier because of the knowledge…read morepossessed by my realtor. Jermaine I appreciate you treating my purchase as you would your own! I can't say thank you enough!

We can't say enough about Murphy, real estate group, Jim Murphy, and staff! Jim has sold two homes…read morefor us now and we purchased one with his help Also! He goes above and beyond, handles every aspect from setting up contractors, cleaning people and checking on the home after we moved out. Rosemary and Paige were always available to answer questions and are always so friendly and kind! We highly recommend Murphy, real estate group and Jim Murphy for any real estate needs.

Jim is fine to deal with. Jill has no customer service skills. When a customer is upset you are…read moresupposed to diffuse them, not further ignite them. I did not appreciate her sarcasm. She made an already bad situation worse with her challenging nature.