First appt was great, smooth no problems , all went smooth. Dr Iakovou is great. Personable,…read moreinformative, seemed very knowledgeable. After this it goes down hill for the office. After waiting for over a week for phone call with results that should have been back in 3 days and next steps and when I called was put on hold to only be told they have the results and asked when would I like to come in. When calling the office the answering machine they use is an absolute waste of time. I've been to the office for 3 appts now and each time there is at least 3 people by the front desk all just talking amongst themselves. Why is not one of them answering the phone calls of their patients? No problem if it's busy and it has to go to machine but I've yet to see that office busy. My last appt the doctors assistant must have taken off as he was handling things all himself. Again at least 3 employees sitting at front desk. After appt he was to send a prescription into my pharmacy and have another office contact me for my next steps. 2 days later I go to pharmacy to no prescription and wrote it off to him having no help that day. So I call and get a young man who asked me what type of the med I was to get. I told him I have no idea as to which one the doctor wanted me to use. He told me he would have the doctor call me back. A week later and nothing. So I call again and get the same young man who doesn't remember our call from a week prior. But now all of a sudden there is something prescribed in my chart and he again asks me if that's what I want. I again requested the doctor call me to verify. I get an arrogant voicemail the next day from the doctor telling me the prescription was called in the day of my last visit and proceeds to tell me what it is. His office is not telling him what's going on. They do nothing proactively it seams to be all reactionary. I still am waiting for the other office to call me. There machines message feels like it's over a minute long before starting options and you still don't get 0 for operator, of course that's not an option cause the front office don't want to do a damn thing. It's a shame cause it seams like it could be ran so much more efficiently and respectfully with a little more involvement from the senior people.

Great group of Pulmonary Physician that care deeply for their patients. The office is run well and…read moreits relatively easy to get an appointment. They are affiliated with Northwell - which is always a good thing ;-). Quite recently, my Father in Law was cared for by Dr. George Haralambou. He is an excellent Pulmonary Physician. I've referred many of my patients to this office. They do a really great job!

My PCP and doubles as Gastroenterologist for years. Dr Kam's vast medical experience has convinced…read moreme there is no need for other doctors. He and the entire staff is professional, kind, and absolutely listens to every word you say and takes everything into consideration. I wouldn't recommend anyone else. Small private parking lot in front however plenty of street parking available all day.

Dr. Is very attentitive makes sure he does all the testing for patient. I searched him through yelp…read moreand just like all the reviews I really trusted him as my kids doctor. Most importantly he has a good bed side manner but so are all the nurses here! Front desk also are very friendly and tries hard to help. Been having complication with kids fever and asthma but they were very very friendly helping us out to get appt asap and getting drs note for kids school. Not much wait time to see dr! Thank you!!!

I needed to get my wellness checkup and annual blood tests, but my normal PCP was fully booked all…read morethe way till January. I went on Zocdoc and looked for another physician in my network and found Dr. Liu based on positive reviews. I made my appointment via zocdoc and the clinic subsequently called me to confirm and get my insurance information. Check in was a breeze and the waiting time wasn't too bad. I got all the routine checkups and met with Dr. Liu. She's seems extremely knowledgeable and cares about her patients. She listens to you if you have any questions or concerns. I didn't feel like she was trying to rush through the appointment like how I've felt at other doctor visits before. They set you up with a patient portal where you can create an account and log in to see your lab results. This is the first time I'm experiencing the use of such technology at a clinic and needless to say, I'm very impressed. For the followup, I was given the option of an in person visit or a virtual visit and I chose the latter so I won't have to deal with the busy streets of flushing and the headache of traffic and parking in the area. You aren't given a specific time for the virtual visit, but just a range of a few hours, since the doctor calls you when she has time in between patients. I wish that the virtual visits were more coordinated, but other than that, overall I had a positive experience.

Very well run practice. Everyone on staff is on point from the doctor to the front desk…read more I saw Dr. Zhu. FYI there is a male and female doctor for your needs. Dr Zhu was very attentive and gave me ample time to deliberate over my conditions. I saw him for an annual checkup and chose him as a PCP. Time will tell if he is the one for me. Would recommend this office for anyone looking for a PCP.

Dr. Chan and his staff are excellent. Have been suffering with rhinitis for many years. Had the…read moreNeuromark procedure done in the office. Within a few weeks my runny nose and congestion were gone. Highly recommend! John M

Great experience. Doctors explain procedures so well and great care. Very good listeners.read more

I agree with the other 1 star review, female patients should avoid this place. There was a sort of…read morepushiness and tone deafness. I am changing pcp asap.

Absolutely not. No. Attached is a photo of my previous review. If you have any special needs or…read moreaccommodations, do not go here as you will be unheard, dismissed, and pushed out the door. Now if I could give zero stars I would. After a few more terrible visits where I went to this provider asking for help, mo concerns were dismissed and I kept being told to go to a psychiatrist. I know I have medical PTSD and I've had it for more than a decade. It is under control the best it is as long as doctors don't trigger it. No matter what I went in for, the answer was to see a psychiatrist. The last straw was me going in for a torn bicep tendon (which I had confirmed from another doctor who wasn't a complete hack) and she told me to take B complex and see a psychiatrist. Im sorry but what the F. So I left and posted a 1 star review on Google. The office called me right away and demanded I remove it. I said no. Now, if you go on the practices Google page, my review is not there. They removed it. All you can find on their page is 5 star reviews down the line and 2 one star which they have replied to. Shady, if you ask me.

I have no regrets switching my PCP to Dr. Koo!…read more I've been his patient for maybe only a year or so, but I knew he was the right doctor after just one visitation. He's a very personable and comical man, in his own charming way. He's extremely straight-forward and isn't afraid to say what he feels, which may throw some people off at first. I always have such interesting conversations with him during my visits, and I appreciate the detailed advice he offers me for my future schooling. You can also tell he's very devoted to the job because he's even willing to give work calls at 10 pm at night. My parents go to him too and they approve of this office as well!

I accompanied my partner to this office in June, 2025. Upon entering the waiting room, we were…read moregreeted by a dog running up to us and angrily barking at us. The receptionist removed the dog. Surprised, I asked why she'd brought her dog to work, she said it wasn't her dog- that she'd never bring a dog to the office. I sensed that she wasn't happy about being responsible for the animal. l'd give this "doctor" a neg.10 if it were an option! He ignored serious symptoms my partner has been having. Some VERY serious symptoms in the past 3 months. Complaints of extremely low energy, weakness and pain in arms, loss of dexterity in right hand, elbows shoulders, lower spine, right side, legs, frequent (every 2 hours) urination, hearing loss, were all ignored even when I pointed out that many of these symptoms are associated with some serious diseases! For several years he has had severe subcutaneous hemorrhaging and bruising all along his forearms from the slightest impact. Markings so black, blue,and purple, that at first glance look like Rorschach tattoos and don't go away! My partner sees Koo 3-4x/year for routine health checks. How could he have missed the bruising on his arms? Koo's response was to prescribe prednisone for inflammation. When I asked about referral for further evaluation i.e. MRI, kidney function test? other tests? even asked if PT could help with weakness arms. legs, etc. Koo wrote "PT" on a prescription pad! Not even a referral for bloodwork! The response was a smile, a comment that I am a "tough lady" aka difficult! On July 14, 2025, my partner collapsed and was rushed to Montefiore Nyack Hospital, where he remained for 11 days having been diagnosed with multiple myeloma!! Hallmark sign: elevated Ca in the blood!~ And that bruising/subcutaneous hemorrhaging, btw, is a symptom of multiple myeloma as well! Koo missed all the hallmarks! And he never followed up with a phone call to see how his patient of 20+ years was feeling! My partner has had radiation therapy, is now in a nursing rehab facility. He is extremely weak and will be receiving chemotherapy weekly for at least a year if not longer. I can't help but think that symptoms didn'thave to get this severe. Had this been picked up a year or two ago or even a few months ago, he wouldn't have gotten as weak and as ill as he is now! I wouldn't recommend this "doctor" to anyone-not even for a common cold!

I have been a patient at this practice for over 10 years. I originally switched providers after…read moreexperiencing inappropriate comments about my body from a previous doctor, and until today I had never had an issue here. While waiting in the exam room, I was feeling anxious and warm (it was over 80 degrees outside), so I pulled my hoodie off one shoulder to cool down. When the doctor entered the room with what appeared to be two nurses in training, the very first thing he said to me was, "Cover yourself up appropriately." I was completely taken aback and embarrassed by this comment. It immediately made me feel judged and ashamed, and I found it difficult to focus on the rest of the appointment because I was so upset. No patient should be made to feel uncomfortable or shamed about their appearance, especially in a medical setting where they should feel safe and respected. After more than a decade as a patient, this encounter completely shattered the trust and sense of respect I believed existed between myself and this practice. Unfortunately, because of how I was treated, I will not be returning to this practice. For context, I have attached a photo showing how I was dressed at the time. Given the 82-degree weather and the fact that I had simply moved my hoodie off one shoulder while waiting alone in the exam room, I do not believe the doctor's comment was warranted.

Dr. Zhang treated my elderly mother with such professionalism and compassion today as did his…read morenurses. She had terrible symptoms from a UTI and they ran an IV to hydrate and administer an antibiotic. We never felt rushed. It was a very thorough visit and I felt like Dr. Zhang did an excellent job. Many thanks!

Amazing doctor, friendly staff! What more can you ask for? Dr. Wu is the kind of doctor you look…read morefor your entire life and if you're lucky, you'll find her. That's how I felt my 1st time meeting her. Dr. Wu isn't your average doctor. Dr. Wu listens carefully to your reason for visiting and thoughtfully creates a plan to address all your health issues. Dr. Wu explains what she will prescribe and how it will help you feel better. In addition, Dr. Wu will make sure to check if you need any thing else done while you are there so you don't need to double back and use up another day. If you have any questions, Dr. Wu will give you her honest opinion. I really appreciate her expertise and insight on health issues. I would definitely recommend Dr. Wu to family & friends. Dr. Wu gets two thumbs up from me!

I would give a 0 rating to this place. Extremely terrible attitude. Me and my wife are potential…read morepatient seeking for help from this doctor's office. The phone lady went all nuts and hang up on my wife with nasty and rude attitude. I would not recommend this place to anyone. If this is how they treat people, then they should not be operating. Do not care about patient satisfaction. Forget about it. Will go to other places instead of this one. Not worth it.