First time trying McAlister's since it opened in Shelby. Very nice and clean inside and the…read moreemployees were very friendly. There was no wait, although it did take us a few minutes to decide what we wanted because they have lots of options. We finally decided we would do the Choose 2. I got the Jalapeño Turkey Crunch half sandwich and a half Chefs Salad with Chipotle Ranch Dressing and a Diet Dr Pepper. My husband chose The Memphian half sandwich with the Smokehouse Spud and water to drink. The food was really good and even though the Smokehouse Spud was missing the Mac and the Bacon, my husband didn't care. The only complaint we have is the price. Our meal with the tip was $40. For that price you should get a full sandwich, full side and drink.

Super clean restaurant with fresh servings. Engaged management and friendly service. Everything…read morewas made to order and quickly delivered to our table. Would definitely recommend for a great sandwich, soup, and service.

Excellent stop. Found by accident on way to Asheville. Lovely owner and yummy food. Try it,…read moreyou'll like it!

First time we came to this gem. Mr Michael is very friendly with great customer service. We both…read morehad chops and upon his recommendation,the potato wedges. Mr Michael was correct, the wedges were great. Chops weren't half bad either! Looking forward to eating here again the next time we're this way. We spoke to another couple who really liked their cheeseburgers. And we saw a lot of folks coming in for pick up. Be hungry when you stop in and don't forget to order the wedges!

Since my teenage years, this place has ruined me for any other sub place! Their pita sub is…read moreexcellent and seeing the meat sliced fresh for your sandwich just makes it taste even better. The staff is friendly and works hard to get your sub exactly the way you want it! Love going here for a casual hangout meal with friends or family or picking up a sub to go!

AMAZING CHEF SALAD !! Best costumer service and great environment I enjoy coming here when I'm in…read moretown ! Always looking forward too it !

Finally made it out here on a Saturday night after hearing about it from a few people and it did…read morenot disappoint. The space has been completely redone and the custom bar is honestly worth seeing on its own. Real creek rocks, a blue streak built into the surface, lights underneath. A lot of thought went into it. We started with the tiger chicken nachos and those things are as good as everyone says. I went with the smash burger for my main, nice crust on the patty, good toppings, nothing falling apart. My wife got the salmon and she was really happy with it too. The menu is set up so you can pop in for a casual weeknight meal or do something a little nicer on the weekend, which I appreciate. Someone from the ownership side stopped by our table to check in, which felt genuine, not just going through the motions. Live music was playing when we got there and it was loud enough to enjoy but you could still have a conversation. Prices are fair. We'll be back sooner rather than later.

Fun and funky vibe. There's a cute little Beaver at the entrance. Went here on a lunch date with my…read morehusband. They seated us right away and got our drinks (water) and I ordered the Fried Chicken Wrap with Tiger sauce and onion rings and my husband ordered two orders of six piece wings, one buffalo and one golden nugget. The service was not great. We were there before the lunch rush but we didn't get our food for almost an hour and the waitress never came back until she brought the food. She said they had to remake my order twice, but she never said anything. The food was really good but I only ate a few bites and had to leave. I only have an hour for lunch so I had to take it to go.... If you have time to wait this is a good place to eat.

Stopped in for lunch and got a Ruben sandwich and was delicious!! Meat was thick and moist. Krout…read moreadded a nice bite to it as well. Service is always great too.

This place was awful! Drinks don't come with the sandwich. Price is way too high for a sandwich…read morewith NO SIDES and NO DRINK. Sandwich was awful btw. P.S there soda machine is down.

Very good food and loved the old fashioned truck. More people need to discover this food truck .read more

Grilled cheese is delicious. A little pricey for normal folks but it's a gourmet product.read more

this firehouse impressed me the sandwiches were good versus…read moremy last try of this franchise in another city the cashier and workers were very attentive and explained things. top tier hotel style helpful

I called twice before placing my order online and was put on hold both times--first for ten…read moreminutes, and the second time I hung up. I then ordered two subs online and selected a specific pickup time. I specifically did not request onions, mayo, mustard, or any sauce on either sandwich. Arrived about ten minutes before the scheduled pickup time, yet the subs were already made. It only takes ten minutes to get there. When I got home, both subs had onions and were smothered in mayo, and both were extremely soggy. They were genuinely messy & unpleasant. Tried calling back, but again was immediately asked to hold, despite there being two employees present and no customers in the store. There was no reason to place callers on hold other than not wanting to answer the phone or talk to customers. I have never received subs this soggy or poorly made from any other sub shop in town. This order was placed Tuesday, September 1, 2026 at 5:40 p.m. for pickup at 6:00 p.m. at the Shelby, NC location. Had not been there in years, and need to say will not be going back anytime soon.

Frequently out of items. Today it was ham. Surly staff. Lacks the freshness and quality it did when…read moreit first opened. Bathrooms have been closed for weeks now. Cleanliness concerns. Trash all over the sidewalk outside the door. I doubt this location will stay open long term. Not reflective of the typical JJ experience. We will not be back.

ZERO STARS...It's only getting 1 STAR cuz I can't post without selecting one…read more 5/21@410p went to JJs. Walking in we thought they were closing because they had chairs turned upside down on the tables like they were going to mop. At a table near the door there was an older couple waiting for order when walked in. Another man was sitting at a table with paperwork on table in the corner. What first got me was I saw a young girl with large bluetooth headphones on at the sandwich making table wearing a white tank top with her stomach showing. Girl (blonde hair) who took our order barely spoke. She was dressed in a sweatsuit. No one had on a uniform. Neither girls knew the menu items and kept looking up at the sign. When I mentioned I wanted a "unwich" the blonde asked the male worker in the kitchen to look at the lettuce bucket. He seemed to scavenge through to find decent leaves while tossing out the old infront of us before finishing ordering. At this time a couple came in plus another young man and two other gentlemen behind him. As the line got longer and no sandwiches were getting finished the man in the corner table just sat there. I mention him because as we were finally leaving 33 minutes later with our food in hand the man said "Thank You". I'm guessing he's either the owner or manager. Either way, my experience working in the restaurant industry he should've got up to help take orders or make sandwiches when seeing the staff was struggling. As our sandwiches were being made and wrapped in the paper my fiancé noticed the Blonde girl cut the tape with her mouth that she taped our wrapped sandwiches in. TOTALLY UNACCEPTABLE!! Once in the car I sanitized the outer wrappings with a sanitizing wipe. It took 33 minutes to get our 2 sandwich order. I'm not on YELP, but after this experience I went on there and wasn't surprised about ALL of the negative reviews. This is the ONLY JJs near our small town and we will NEVER go here again. I honestly believe a JJs Corp Rep needs to visit this store unannounced and see for themself.

What a hidden gem. The food was delicious, restaurant was clean and decorated cute. The waitress…read morewas so sweet and friendly. I heard her telling customers she loves them as they were finished and leaving. We paid $25 for two of us and it was so much food. We cleaned our plates. We will be regulars.

Went for dinner and ordered the Chivito Sandwich. Wow! This was the most amazing sandwich ever!…read more They are super friendly, and genuinely appreciate your business.

Always good food and always fresh. Good and VERY fast service. I placed a mobile order and it wasnt…read morethere when i arrived. They had to remake one there. Thankfully it wasnt packed

Food was fresh, service was great and the ambiance was cool. I wasn't there to sit in so I didn't…read morereally care for that. Overall, clean spot with friendly staff