This company was recommended to me from pool store in Jacksonville and we are overly pleased and…read moregrateful for the recommendation referring us to Bethesda Pools NC. Received a text message in the morning that they would be arriving and they arrived early which was even better. Seems like this company works seven days a week rain or shine because it was pouring & possibly 24/7! Super nice guy Steven came out hooked up our new pool pump our pool is now crystal clear! His wife who took our phone call told us he would be out in the next couple days and he sure was! The pool store told me it would probably be at least 6 to 8 weeks before they could get anybody out and referred me to Bethesda Pools NC very grateful and did a great job! Told me if there was any issues they would come right back to address it, but I haven't had any issues as it was completed yesterday on Mother's Day. Another thing I could not believe they were working even on a holiday but a Sunday! Being a seasonal company, I understand that and wish I had employees that would work on the weekends but what a great company what a great job and obviously a great family business! God has blessed them immensely they are blessed to be a blessing! Thank you, Steven. Thank you Bethesda Pools NC I will refer you always and hope to see you again!

From the owner: 20 years of experience with Pools and hot tub cleaning, service and repairs. read more

Steve & Preston are excellent to work with. We live on Hyco lake and had a hard time finding anyone…read moreto come out here and service our hot tub. Steve was prompt to respond and get us on their schedule. He and Preston were very knowledgeable and friendly and quickly diagnosed and repaired our heating element with same day service and reasonable pricing. We were even able to order a replacement hot tub cover through them. They also offered regular water testing and treatment services. Highly recommend River City Spa.

Worked with Steven for many years and his work is always prompt and done correctly the first time!…read more He travels and that is so appreciated.

Zero stars for this company. I reached out via text to fix my pool, only to be told they'd arrive…read moreonce parts were in, which they've now received. However, silence followed, leaving me no choice but to seek alternative help after nearly 30 days. Effective communication is crucial, and unfortunately, this company fell short. Bad for business! Edward

Danny was extrememly fast to respond to a call and spend time talking me through a situation with…read moremy chlorinator. He could have charged me a fortune for a new system or even a technician visit but instead helped me resolve the issue on my own. He is extremely knowledgable I will hire him any time I have any future pool issues.

Chris Evans of SOVA Pools and Spas installed and provided the initial startup for our new hot tub…read more Chris provided a very competitive estimate. His installation was timely, professional and without any issues. You can tell Chris and his family care about the job they do and about their customers. SOVA Pools and Spas are located in South Hill, VA. This means their business is local and his customer service is quick and responsive. We would defiantly recommend Chris and SOVA Pools and Spas.

Great customer service. Timely and helpful when answering questions! They go above and beyond to…read moremake sure their customers are taken care of.

We had a leak. At first the appointment was for several days out, but due to a cancellation the…read moretechnician could come out a couple of days after I called. He diagnosed and fixed it within half an hour. He explained what was the matter, and he was very professional and friendly. The price was very fair.

I called Friday afternoon because I had a slow leak in the plumbing of my hot tub. James, the…read moreowner, told me he could come over on Monday morning. He does have a diagnostic fee, which I felt was very fair. James showed up exactly on time to check out my tub. He found the leak and explained my options. I picked the least expensive option, and James fixed the leak within 15 minutes! I paid only the diagnostic/service call charge. Both the quality of service and the value I received were top notch. An added bonus is that James is very personable & easygoing. Highly recommended!

My liner is stunning. The install was perfect! Do not sleep on using a private company that is…read morelocally owned. Very happy with the results.

Great service. Friendly and informative and honest! We had our DE filter cleaned. Reasonable price…read moreand availability especially this time of year! Small owned business to support!

Became completely non-responsive right after I paid them for the initial consult (7-8 attempts…read moremulti-channel phone call, text, yelp). A simple "no" would have been nice that we dont want your business, freeing me up to pursue other vendors. Now we have lost the summer season.

I needed a 24round pool taken down. Aaron and his team did a great job. When I'm ready for a new…read morepool, I am definitely calling on them.