I had my oil changed for the first time with Christian Brothers. I have never seen a more organized…read moreand professional business operation in my life. They sent me texts while I waited, letting me know they were working on my vehicle. They also did a free inspection and found things that my old full service auto center missed. I left with a list of things to fix later on, including price quotes. I am so glad I now have a professional/experienced place to go for my (very old) Jeep. Yay!

this company will charge you almost $200 for a diagnostic where they add unnecessary repairs and…read morequote overcharged work without actually providing any meaningful information. Overpriced and deceptive trade practices, I would strongly urge anyone to go elsewhere. They make you sign their terms and conditions on a tiny screen without providing you a copy and provide an estimate in the same manner that then disappears showing they do not stand by their terms or the estimate. The service advisor will get an attitude if you do not agree to the repairs and will argue with you for declining. Avoid at all costs.

Such an amazing experience: From start to finish, everything exceeded my expectations. I got an oil…read morechange, new air filters, coolant flush and emissions. Matthew and Tyreke were exceptionally professional and highly proficient. They made me feel incredibly comfortable and walked me through every step of the process with patience and clarity. Their attentiveness and care were truly appreciated. I cannot recommend them enough.

Forgot to attach the under plate not once but twice. After it was destroyed they would not replace…read moreit. Worst customer service!

Honest, Friendly and Quick…read more Second visit after going to Cox Automotive and being told I needed 2 costly services. I felt it was not honest... read more

Used this place for YEARS (10+). Took our WHEELCHAIR van there on Wednesday this week for an oil…read morechange. Supposedly it was done and done correctly, and I received the website discount. However, I did notice oil leaking in both our garage and in the grocery store parking lot. Later in the day the car had to be taken to an auto repair place for work on the front axle (separate issue). They found that the oil drain plug had not been properly installed, and they had to re-do the oil change and charged us for it. Express oil change would NOT give us a refund even though we had to pay for the oil change twice because of their incompetence. DO NOT USE THIS PLACE. THEY DO NOT KNOW WHAT THEY ARE DOING. Very thankful for the car repair shop (Chole's), which I recommend very highly.

I went there today after work. I only waited a little while, and I was taken care of and the…read morecustomer service was excellent !

I usually go to my local trusted mechanic in Decatur, but it's too far of a drive, so decided to…read moregive them a try. Got the full synthetic. They only gave me 2 choices. Was quoted $95. Then another guy stepped in & handle it, while the first guy went to the other car next to me. He gave me $5 off. Gave him a $100 & told him to keep the change. Oil was filled with the correct type. Even though I stayed in my car, I could see thru the crack in the hood when he was putting in the oil, & it was 0W20. After they were done, I drove home & recheck their work. Oil was filled to the full line. Look under the car, no oil dripping. Next day, check as well, no dripping oil.

Long over due thank you. Ram 1500 rear end grenaded on the…read moreway to Florida with my Family. Shop found new rear end. Got it done on a timely manner. Shop Manager& mechanics

KM has been my "go to" for over 15 years. They were able to help me get years of extra life from a…read moreJeep Cherokee and when I bought a Toyota I spent the next years making sure all my friends went to them first, Integrity and competence are the two words that come to mind when I think of them. And with a recent visit concerning an emissions issue they still live up to my high opinion of them.

I have a '47 Power Wagon that had split rims. No one else would touch them. Not only did Midtown…read morehandle the work but told me not to buy a more expensive tire but put me with the correct tire for my real need. Great folks to do business with.

I would like to say I came by here for the first time when I got a flat tire, it was the closest…read moreshop. I'm not white and my family isn't from the US but they were VERY kind to me. The staff treated me fairly and the prices were standard. The staff themselves are a diverse team but most importantly they did a good job taking care of my car. That's what I'm most concerned about- is their skill and they did an excellent job. Nothing weird happened to me and another guy from Jamaica came by and everyone was very kind. Also the short white guy that they mentioned below- yes he helped me and was very professional and explained everything to me.

After leaving a negative review I received a response from the Business Manager instructing me to…read morereach out to James the Regional Manager for the Franchise Premium Velocity Auto, LLC. James is the same person who has not responded to my calls, texts or emails. I emailed James and again forwarded my repair cost invoice in November 21 and have not received any communications from James. I wish I had read the negative reviews on Yelp and Google. I'm glad there were a few people that were happy with the service. I feel they were lucky. The techs were nice just not competent.

I noticed that some of these reviews are several years old. It's unfair for reviews to be kept up…read morethis long, since managers as well as employees come and go. Granted, today when I entered there were no other customers but me. They had me in and out in about 10 minutes or so. Give these guys a break; they're just trying to make a living.

DO NOT GO HERE SCAM Total scam. I came in with a bad starter…read moreand a 4-month-old battery. Instead of just addressing the starter, they charged me $45.00 for a mandatory battery test. When they 'couldn't get results' from the test, they claimed they couldn't even check the starter unless I paid $211.00 (plus tax and labor) for a new battery first. They are just padding the bill with unnecessary parts and tests. Avoid this place if you don't want to be overcharged." Lee if you would like please call my cell I'd be happy to discuss our experience there today... 1-203-628-6537

I went in for an oil change on 5/3/25, this location was extremely busy but the new manager Helene…read morewent above and beyond to make this happen for me as I told her I was headed out of town, even though it took a little longer than planned the staff kept me updated on what was going on and kept apologizing it was taking a little longer than normal, they even topped off my fluids and did a free brake inspection to make sure I was safe on my trip, definitely go in and check them out, they are extremely helpful and friendly, I love the new faces and management in this location!