Outstanding employees seeing me through my care following surgery with Nursing, Occupational…read moreTherapy and Physical Therapy. I can't say enough about the team that was assigned to me! My Physical Therapist was so encouraging and kind through my four weeks of at home recovery. Thank you to the amazing team I had!! Kudos to all three of you! I would highly recommend Preferred Transitions to anyone for their home health care needs. Sincerely, Marlene S.

Truly super care. Preferred Transitions came in to care for my mother-in-law after she was…read moredischarged from the hospital. Nursing, Occupational Therapy, Physical Therapy and home health aide doing their job as if thy were taking care of their own family member. Peasant, and on time. Very informative as to care and after care. Difficult part was saying goodbye to such a great team. Roger C.

Fitts employs extremely rude insurance agents. Seriously unbelievable. Don't bother calling with…read moreeven a simple question. They will make you feel like you are bothering them, like you shouldn't have called, and will treat you like you are an idiot. Horrible company. Stay away!

If you're looking to get a call back from Linda don't hold your breath. 2 weeks is unexceptableread more

Mike and his staff were extremely helpful and caring. They helped us get through a very difficult…read moretime for our family with the care of my husband/father. The healthcare workers were very supportive, caring and helpful. Anytime I felt I needed Mikes help, he would drop things on a dime and come help us. We HIGHLY recommend Trusted Like Family Homecare. Elaine Gerlt and family

Trusted Like Family Home Care has provided incredible support for both my husband and myself. We…read moreboth were recovering, myself from major surgery and my husband from ongoing health issues, that made it challenging to manage everything at home. Trusted Like Family was recommended to us by my physical therapist. Mike and his staff were very responsive to our needs in scheduling aides. Mike would come the first day each caregiver started to introduce them to us and go over the needs we had. The aides who came a couple of times a week, would help with grocery pick-up, meal prep, personal assistance if needed and light house cleaning. We looked forward to their visits each week. I highly recommend Trusted Like Family if you or your family member need assistance or care at home.

Terribly unreliable. The aides either show up late or don't show up. They call at the very last…read moreminute to say they're not coming. My brother had to take a leave of absence because they were so unreliable. They use the excuse that they have kid's...don't most of us have kid's. Can you imagine if you told your boss you have kid's and can't show up to do your job?? Yes things come up but this is every week. Do better home health care. Apparently, they don't practice what they advertise.​

cannot speak highly enough about this home care agency and the incredible support they provided for…read moremy uncle. From day one, their team showed genuine compassion, professionalism, and dedication. They took the time to understand his health issues and created a care plan that made him feel safe, supported, and respected. One of the biggest challenges for our family was managing his medications, and the caregivers handled this with absolute precision and care. They were always attentive, organized, and patient--making sure he stayed on track and fully explaining anything he didn't understand. It gave our entire family peace of mind knowing he was in such capable hands. Beyond the medical support, the caregivers treated my uncle with warmth and kindness. They listened to him, encouraged him, and made his days brighter. It's rare to find a team that combines skill, compassion, and reliability so seamlessly. I am truly grateful for everything they've done. If you're looking for a home care agency that goes above and beyond, this is the one you can trust.

Absolutely horrible customer service!!! Will NEVER purchase…read moreanother thing from this store!! 3 day return policy is ridiculous, especially when it concerns the elderly. Tried to return a basket and tray for a walker. NEVER opened. Had original receipt and invoice. My 90 yr old mother with little income got accepted into Summit Elder Care which provides all medical equipment free of charge and told us to return the equipment to Apple. Joni, the manager would not allow us to return our purchase! You and your staff are horrible people. I left crying! Thanks Joni!!

My mother had a total knee replacement and we needed adaptive equipment on short notice. Apple came…read morethrough in a pinch and were professional, courteous and understanding. It helped make a difficult situation so much easier and I'm so grateful! They were wonderful!

Excellent... my back is complex like my personality. Lisa always helpful. I cannot live w/o this…read morewonderful healing woman! My

Dr. Lisa is a very compassionate and experienced chiropractor. I have been going to her office over…read morethe course of many years. She has helped me numerous times when I have been in great pain, especially my lower back. She has found time to see me, even if it was not during her regular hours. She has been a godsend to me. JW

Abu and Jaria were unbelievably accommodating in getting 24 hour care for my father within a couple…read moredays. They were fantastic to work with, and their staff were so patient with my father who has dementia, and was not easy to deal with. He called the police on them when he forgot who they were, and yet the staff kept patiently caring for him like this was no big deal. They were truly amazing. I can't recommend them enough!

Yes Five Stars. Not given lightly. My father first used this company because of a friend's…read morerecommendation a year ago. He had just had a pace-maker installed and needed help at home. Complete Private Home Care sent out various people to handle everything we needed, carefully following his Primary Care Physician's list. This included an initial consult with Sue and then Danielle the nurse in charge of all the other aides and therapists. I know their names because I had to use them again after my father ended up in the hospital again this time with pneumonia. I didn't have much experience with home health workers when I hired Complete Home Health. However because of my age (mid 50s) I have had too much experience with my friend's parent's aides and assisted living situations. Also I had to oversee aides in Texas for my grandparents. So while I had not personally hired but one aide before (freelance--without an agency--also a friend's recommendation) I do feel able to award those five stars. What sets them apart? First they are very professional. I think perhaps because they are a smaller company, they are on top of each of their clients. They always knew who I was, and who my dad was and which workers were involved in his care. The co-ordinator Jon has a handle on all the clients. Next, the Administrative nurse has a great list of caregivers she can call upon. My father had problems swallowing and was prone to inhalation pneumonia, the therapists helped him learn strategies for eating. Physical therapists taught him to get him up walking again, home assessors came for safety. Further, they took a huge load from my shoulders by communicating with my father's Primary Care Physician at Harvard, so I did not need to still be in charge of all that on top of all the rest I was in charge of. Finally, all the people were loving and I never worried someone would steal from us or hurt my dad. They demonstrated far more patience than frankly, I had left in me. They suggested intelligent solutions to home problems such as different pill containers, cutting back shrubs for ease on stairs, removing certain roll around chairs, etc. They responded Immediately, and were able to be at the house within 4 hours of suddenly learning he was being released from rehab. When I was forced to hire them for out of pocket 24 hour care, they were able to make this far more affordable by charging for blocks of hours. Because we had installed 2 Drop-cams we could see that the 24 hour aides were never more than 20 feet away. This is a fabulous company. Hire them and feel safe. If you are like me, you need it.

Complete VNA was unbelievable. They cared for my dad with the utmost professionalism and…read morecompassion. I am a registered nurse, and I was blown away with the level of communication with my family and the quality of care. I'd recommend them to anyone. Awesome agency!