Oh my goodness ! It's the round bullseye of the Target !…read more While on vacation and in town for a convention we had to forget something. My goodness, let's find a Target . They have what we need. The phone cords don't work! Where is the brush ? No one knows? Let's use yelp, the Target is so many miles away and in the middle of the forest ! Yay new adventures await thee . What are we looking for as we walk in the door ? This Target is uniquely uniformed like those on the west coast . That makes it easy . Let's continue. The clothing in the women's department is different than what I'm used to. They actually sell trench coats here for ladies. The clothing line for this market is particularly great . Back to what we came in for. The electronics department is not what one would expect. It sort of small, but that's just the area perhaps. We were able to find the cords and cables that we needed. Every thing these days has to be connected and plugged in to enjoy life. After a couple laps around the store we found a "brush" finally we were on the way . The check out is not all automated here, it's an "actual" human that checks an individual out. What a concept, no robots yet here . The staff was warm and welcoming too . Everyone waved and it was genuine . They have a Starbucks inside the store for adventures in caffeine. Now it is time for us to get the day started as Target has fulfilled all our needs . Until the next time we meet.

Just wanted to share my experience with the chashier at my checkout lane today. The cashier was an…read moreolder woman and very sweet, she seemed to know the person checking out in front of me and made simple sweet small talk and remembered details about that customer from a prior experience(as someone who manages in customer service, I appreciate that). As I was checking out, she made the same genuine small talk, like she was trying to connect with each person she interacts with...then she stopped my transaction to acknowledge 3 children that had run up to her to say "hi", she greeted them and gave them some stickers. That honestly made my day, that woman is an absolute all star and you are very lucky to have her (I wish I got her name so she could get the proper recognition).

Update 11/8/20: see comments on my personal Facebook page…read more(Maureen Holmes) for comments on Robin Boyce after posting my review there. Unfortunately I am not the only one who has endured a bad experience with her. MH I warn anyone who will listen away from this unethical business and owner Robin Boyce. I had the misfortune to be her client and endure her careless, unprofessional, dishonest and ultimately abusive and vulgar treatment. My "custom kitchen" arrived without the custom elements and with a grossly oversized refrigerator. The kitchen designer blames someone else for a major kitchen error and refuses to fix it! (See photos) I had the exact same experience with the shutters and the custom stair-runner I ordered from her. They were both delivered with errors and missing parts, and Design West has done NOTHING to correct its errors. This is the worst experience I've ever had with another human being, period. I never received an apology on any mistake I swear to God. That's when I realized too late I had hired the wrong person. Robin Boyce/Design Center West scammed me by promising professional results and delivering dirt. Robin Boyce then turned verbally abusive when confronted with her easily disproved lies. (I have all documentation to prove my charges.) This last point deserves special mention. When I expressed my dismay at the errors, delays and lack of accountability, her demeanor shifted immediately from friendly to combative and borderline violent. It was a shock to learn the owner wasn't just a sleaze but mentally unhinged too. When I confronted her in her store after she ignored my contractor's emails and texts, she began screaming profanities at me while hurling insults about my appearance and character, which I presumed was an intimidation tactic. That felt sickening, but it worsened when she came at me with her arm pulled back as if to throw a punch, but thankfully she stopped herself before landing her fist in my face. I feel certain the only thing that stopped her was a possible assault charge. I would feel sorry for Ms Boyce if she wasn't a thief, and if her emotional instability didn't manifest in such an ugly manner. But no mental state excuses her dishonesty, mentally healthy or not. Not a word of this review is hyperbole. I lost thousands of dollars and was blindsided by a venomous verbal assault because I had the temerity to call out Robin Boyce on her mendacity and fraud. I could provide a colorful litany of her actions, but suffice it to say that it involved a lot of obscene finger, hip and hand gestures. Incidentally, her staff just sat there like dummies the entire time and let it all happen. Apparently they don't have an issue working for such a repulsive woman. Prior to my dealings with her, Robin was verbally abusive to my contractor on multiple occasions as well when he asked her about delayed deliverables. Following is an example of one the few correspondences between him and Robin that isn't littered with her F-bombs: "Shut up. Stop talking. Don't tell me what to do. Its not Maureen... its you. I'm surprised guys take your mouth, and the way you talk down to others; I suspect you've been punched a few times." This is the first---and I hope last--bad review I ever had to write. Let this brutally honest review serve as a public service announcement to warn others away from this troublemaker. Do not hire Design Center West. You will pay a premium for sloppy, mediocre results, and the owner will curse you when you express your dissatisfaction. This has been a yearlong nightmare that only ended after I hired someone else to fix all of her mistakes. Caveat emptor!

Robin helped me from start to finish with my new house build. She has done everything from the…read morekitchen (appliances, cabinets) to the tile for all bathrooms, to the stone veneer for the patio. Even during the pandemic she has been on top of things and instructing me to get things ordered prior to shipment delays. She and her team have been responsible, proactive, and truly professional. They are communicating with my contractor and his team and his cabinet installer told me it was such a pleasure working with them he would like to do more jobs with them. Any mistakes (Fedex dropped a vanity and it cracked) were handled quickly and replaced at no cost to me. Her attention to detail is incredible. Additionally, she was very focused on saving me money and making sure I was not buying things I did not need. It has been a true pleasure working with Robin and her team again. I cannot say enough good things about them!

We gave Hudson Appliance the dimensions of the refrigerator that we needed to replace and accepted…read moretheir recommendation. The item they delivered, however, was too deep and did not fit the space, actually blocking one of the entrances to our unit. We also had told them that the doors had to be reversed to open on the right, but that was not how it was delivered. When advising them of the problems, Hudson asked if we had checked the dimensions of the unit they recommended; to which I replied, "Did you check the dimensions we gave YOU?" No reply. When I asked why the installers didn't call Hudson to alert them that the refrigerator was blocking the door, I was told that they "just deliver and set up." When we told them that the doors were not reversed as we had asked, they told us that they could not be reversed; despite their telling us originally that they could. Despite this being clearly their fault, when we asked them to take it back, Hudson said that we would be responsible for a 30% restocking fee. We had considered going to Small Claims Court to resolve this, and we are confident that we would have won; however, we decided that it was not worth our time to save $250. They eventually took back the refrigerator and charged the 30% restocking fee. Having spent 30 years in senior management for large and small retail companies, I can say with conviction that this was extremely poor customer service and one of the worst experiences I have ever had as a consumer. I do not like leaving negative reviews, particularly for small box stores, but given their indifference to us, I feel compelled to call out Hudson Appliance for this terrible experience.

Our team at NEAR ME HOME BUILDERS INC is very satisfied with the excellent customer service at…read moreHudson Appliance! The staff is knowledgeable, friendly, and always willing to go the extra mile to help. They make the entire process--from product selection to delivery--smooth and professional. We truly appreciate their commitment to quality and customer satisfaction. Highly recommend Hudson Appliance! -- NEAR ME HOME BUILDERS INC Team

I'd give zero stars if I could. My elderly mother-in-law purchased a mattress set. We were very…read morespecific with the salesman that we would need removal of a king mattress, split adjustable box AND HEADBOARD, and were told "no problem - we'll take all that." First, the delivery folks did not want to put to coasters down to protect the floor. I has to convince them to do so, so they eventually did. Then, they would NOT take the headboard despite the "no problem" we got in the store. We even did them the courtesy of taking the old set apart for them before they came. I called customer service while they were there, who said they'd call back. We did not get a call until AFTER the truck left. She then said that the headboard would be $100 to remove - but the truck is gone, so, not their problem I guess. Now I have to arrange and pay extra to find someone to take a king-size headboard out of my house. We have purchased a lot of furniture and bedding from them (almost exclusively) previously over the years. We will not be doing so again. There are plenty if furniture stores that will gladly have our business.

If you shop here, you will be sorry. We bought an expensive living room set and we had 3 years of…read morehell and total dissatisfaction with B & P's. The quality is poor. A piece on the bottom broke. I looked and the bottom was particle board, no wood. The first set we had was leather and faded in less than a year. I persisted in calling them for a year after that and they ignored me. I finally spoke to a friendly salesperson who told me that my set was no longer being produced.By that fact, they credited me for another set. Very nice looking until a chair had wrinkled up fabric. The investigator argued with me for a half hour telling me that the fabric was supposed to be like that. I threatened legal action and he finally gave in. The new chair arrived but soon after the leg on the chair broke. If you enjoy being mistreated, then go an shop. Bob's furniture beats this place. Good luck.

I'm having trouble with a Lowe's door installation. The lock was not set up correctly, and the…read moreinstaller told me I had to "push the door" to get the lock bolt to engage. However, I have a similar lock on my back door, so I know how it's supposed to work--like any door lock! I was in the middle of re-seating the strike plate, which they had installed too far to the left, when I noticed that the face plate plate was not screwed in. They left it unscrewed on the door edge. Now I have to obtain the lock company's manual to see which screws I need to order to have a complete lock. I'm hoping Lowe's will pay for that. I don't want those installers back here. I'll do it myself. The rest of the installation looks good, but this glitch is making me question what else might have been done incorrectly.

In general I much prefer Lowe's to Home Depot, as they seem better organized and the staff…read morefriendlier, more knowledgeable and more geared to homeowners vs contractors as HD seems to be. This review is specifically for Caleb who works in Cabinets and Countertops and was the most professional, knowledgeable and helpful associate I've ever dealt with. He's well spoken, patient and talked us through ordering new cabinets and a countertop for a kitchen remodel in the most efficient way possible, showing us layouts and renderings throughout the process in real time. James at the customer service desk was also a pleasure to deal with. (The older gentleman that works in appliances is the exact opposite however.) I hope the delivery and installation at least approximate the level of service I've received so far.

We went to Robinson HW this morning to drop off our broken lawnmower for repair. Two employees took…read moreit upon themselves to remove our lawnmower from the back of my Lexus without our verbal consent. The manager of the repair department was present for the initial removal. He then went inside. When the employees placed the lawnmower on the ground, it was apparent that one of the employees had misjudged the distance from the car. My rear bumper received a huge gash, as a result of his negligence. One of the two employees was extremely contrite. The other was silent. The contrite employee went to get the manager. When the manager came back to us, he immediately stated " We are not responsible for loading or unloading any vehicles," although he said NOTHING when his employees were removing the lawnmower from my vehicle. When my wife went inside to deal with the paperwork for the lawnmower, the manager reiterated several times that the damage to my car was not Robinson Hardware's responsibility and refused to apologize. When my wife pressed him on his position he threatened to refuse service because she was giving him a "hard time." Now I have a $1,000 repair that's my responsibility.

I get my mowers and snow blower serviced at Robinson's in Framingham. They've always done great…read morework and return the equipment quickly. They also clean it! I have them pick-up and drop-off which is huge since I don't have a truck. It costs a little extra but is worth it. They even once picked up my girlfriend's grandparent's snow blower even though they are technically out of range. Now that's wanting to help! The service department is knowledgeable and friendly. I bought my Honda mower here, and will continue to support them any way I can. I have also rented a portable generator from the Hudson store when they didn't have it at Framingham, and they are just as awesome there! I love supporting this small business because they are so focused on helping me. That's hard to find at big box stores.

I never do this--leave a negative review--but this one takes the cake…read more I've used SSC over the years, but I won't anymore. I was asked to send a check to their Florida address, which I did. A couple of weeks later, I was told they never received it and that I needed to pay online (which wasn't an option before). I paid online, and about a week later my original check was cashed. I contacted SSC immediately to let them know I'd been double-charged and asked for a refund. That was three weeks ago. After saying he'd credit me via Venmo, the main contact has gone completely silent. Being double-charged and then ignored is unacceptable. I'd strongly recommend looking elsewhere.

This was my second time contracting SCC. Amazing people... amazing company!…read more Percy was the technician who came out to perform the work on my home. He cleaned approximately 30 windows along with all exterior lamps, and cleaned the dryer vent. Percy was polite, professional and DILIGENT. He was an absolute pleasure to work with. The house looks fantastic and I'm looking forward to using SCC again next year! Thank you!

Amazing experience in every way. Nancy provides a wide selection of carpets/rugs and expertise in a…read morerelaxed comfortable shop. We have purchased two rugs on two separate visits and couldn't be more pleased. Sudbury Rug and Carpet is our future go to place for all things rug. Thanks to Nancy and her Staff.

Experienced, helpful, and a pleasure to work with! We will definitely return with the rest of rugs!…read moreAlso, our rugs were done much earlier than they told us. A great experience and highly recommend their services!