I stopped by here for an oil change randomly this morning, after deciding I didn't want to wait for…read moreall of the typical places to open up. They were able to fit me in at the very last minute earlier in the morning than I would've been able to be seen at any other place. The staff was very friendly! And the price was great! They even checked out one of my tires for me. Highly recommend using them for service/maintenance!

From the owner: Local Choice Automotive, located in Upper Lafayette just outside of Carencro, is a trusted…read moredestination for quality used car sales and comprehensive automotive services. Owned by Mitchell Mathews, a lifelong resident of Carencro, the dealership prides itself on its community roots and commitment to customer satisfaction. In addition to a diverse selection of pre-owned vehicles, Local Choice Automotive offers a full-service department staffed by skilled technicians. They also accept most extended warranties, ensuring peace of mind for customers, regardless of where they purchased their vehicle. Whether you're in the market for a reliable used car or need expert repairs, Local Choice Automotive is here to serve you with integrity and care.

I have to say that Carlus was extremely helpful. We had the fuel pump go out on I-10 EB just before…read morethe last exit (Louisiana Av) of Lafayette, LA. AAA towed us to the closest shop at 4 AM. 7:30 Opening time came and went, figured out that Good Friday a lot of businesses are closed. Finally called Aymond Automotive and Carlus answered the phone and explained that he was actually closed and just there until 10 AM waiting on a parts delivery and a customer pickup. He said he could come and check it for us and in 5 minutes he was there with a fuel pressure gage and confirmed our suspicion, fuel pump died. 2001 Chevy Silverado 1500 OEM pump, never changed. He said tow it to the shop if we can get it there before 10. We got there at 9:15. Carlus changed the pump and filter and had us ready to go a little after 10. Shout out for this Marine Corps veteran for helping my family and I to get back on the road again and on our way to Orlando, FL. We got back home Easter morning in time for Easter morning services.

Sometime back in 2021-22 I was smelling fuel vapor after turning my car off. After changing my gas…read morecap on my blue CTS, I was still smelling fuel. Frank's said they couldn't get to it that day(which I learned dealing with Frank's means it wouldn't take long for them to get to my car.) Carlus initially gained my business by telling me he could start on my car right away. Approximately three days passed before he contacted me to tell me the issue and almost another week for him to fix the problem. Carlus then tells me he has other cars and he's working alone. That's understandable but that's not what I was told initially. I made a mental vow to never return. I started dealing with Frank's. When Frank's said they couldn't get to it right away, I gladly told them "that's cool" which resulted with them contacting me within an hour to tell me the issue. Also Frank's has never had my cars longer than two days regardless of the job. I had a neighbor whose Honda Civic wouldn't start even with a jump and a new battery. Frank's was closed so I reluctantly towed it to Aymonds. Again three days go by but this time I didn't find out any information until I decided to walk by. The key needed reprogramming and it was a service Carlus couldn't perform. We had to call Pop A Lock. You'd think he'd let me know the first day. The most egregious event happened recently. With the closing of Frank's and still trying to utilize a shop within walking distance, I reluctantly spoke with Carlus about changing my radiator, transmission, brake, and differential fluid on my silver CTS. When Carlus asked about the engine fluid, I replied"it's not time to change it and I can perform that job myself." I delivered the car early Tuesday 7/14/26. I mentioned I was leaving town and would return Friday 7/17/26. I didn't receive any communication during that time. I arrived at the shop around 9a on 7/17/26 and was told the car wasn't ready because he had to drill out a rusty oil plug for the differential. I then received a phone call twenty minutes later saying the plug came in and now the car is ready. Something about that didn't seem right. I also suspected that no fluid changes had been performed but I couldn't prove it with these closed systems. On the morning of 8/1/26 I drained the engine oil from the oil pan as usual. The oil filter is on top of the motor. I tried unscrewing the oil filter cap and it wouldn't budge. I tried using my body against the breaker bar, an impact wrench and attempted to chisel the cap off but nothing worked. I've had two of these vehicles and changed the engine oil myself in the past six years. I've never tightened that oil filter cap to that point. It's very suspicious that I had an issue with a system that wasn't supposed to be touched in the first place. Bring your car here at your own risk! You can throw that "veteran owned" out the window because Carlus is aware that I'm a veteran also. Not to mention, what I was handed as a receipt says "estimate."

Service is terrible, but customer service was well, my aunt got oil change and oil began to leak…read moredue to the fail to put the plug back where it belong.

The friendly mechanics at Rood's installed my new windshield quickly. They called my insurance…read moreprovider as well, and even though there were some snags, I felt the staff handled the situation with GREAT professionalism. I would recommend these guys to anyone needing a windshield replacement with friendly folks and skilled work.

They are very courteous and attentive!! All services provided with a smile and attention to detail,…read moreevery time!!

Super fast and friendly service! O appreciated how they made sure you knew what was going on and…read morehad you do a quick vehicle check before you left! I will definitely be back!

Trustworthy staff. Gave me info on all repairs…read more Fully explained every detail of my services.

I've been going here for about a year and a half, and I am very satisfied with the service. The…read moreservice is fast and accurate with everything being just perfect once finished. They have wifi and I have always been able to get work done in their lobby while I wait. The staff is excellent. Christian was super helpful on my last visit. She made sure everything was thoughtfully explained regarding my service. John was also super courteous and made sure my order was accurate. Thanks to the staff for doing an awesome job on my tires.

WAY BETTER THAN I EXPECTED. I will no longer go anywhere else for oil change services. These guys &…read moregal not only gave great service but also pointed out an issue I didnt realize I had & went above & beyond. They could let me leave after noticing a nail in my tire, but chose to advise me & PLUG IT right then & there. I was just about to hit the highway for an extended drive & they likely prevented a blowout. THANK YOU for being honest & caring enough to do more than was purchased.

I had a very good experience having my oil changed today. Brice was professional and curteous, and…read morehe took the time to reset all my reminders. I would recommend them.

Buyer beware. I took…read moremy vehicle to Take 5 for nothing more than a routine oil change. Before the service, my vehicle had no warning lights and was driving perfectly. The moment I left the parking lot, my oil warning light came on. Seconds later, the EPC warning light came on, and my vehicle began hesitating and struggling to accelerate past approximately 35 mph. This created a serious safety concern. I immediately returned to the shop and explained what happened. The technician reset the warning lights and added more oil, but the problem was not fixed. As soon as I left again, both warning lights returned and my vehicle continued to hesitate while accelerating. A simple oil change should never result in warning lights and a vehicle that feels unsafe to drive. I am now faced with the inconvenience, stress, and potential expense of having my vehicle inspected after a service that should have been routine. I have reported this incident to Take 5 Corporate and expect a thorough investigation and resolution. I am sharing my experience so others can make an informed decision. I sincerely hope Take 5 takes responsibility if their service caused these issues.

Do not go here they will Mess up your engine cause instead…read moreof lmk my engine was go blow he was talking abt me the whole time he was fixing my car

I don't appreciate the upsell, especially when it happens to a family member. Not everyone can be…read morean automotive expert, so trying to persuade a person to agree to whole list of services when they came in for an oil change only is wrong. They try to act like they are doing you a favor by finding out "these problems", but in reality they are drumming up work. I would say beware of any place that offers a free inspection or does it without you even requesting it as in this situation.

so let me save everyone the trouble. this place claims to be Godly meanwhile screwing over the…read moretheir customers. charged me $40 for 1 tire stem replacement went to tire boss (where I shoulda went from get go and was charged $30 for the other 3!! being shady does not pay. Don't be cheated go elsewhere