A HUGE tree fell on my roof at 3 am on a Sunday morning. My roof was severely damaged with large…read moreholes and partial collapse of my bedroom ceiling. I called Tony and he arrived on Sunday to assess the damage and give me a quote for repair. He secured the roof with sheeting and tarp until we could replace with new roof. My new roof has been installed and I love it !!!! His quick response was just the beginning. His crew are professional, friendly, and hard working. They were able to replace the entire roof (sheeting/shingles) in less than a day. And, they left my home and yard spotless...no debris, no nails, etc. The cost was extremely reasonable as well. I live in the Massillon area and highly recommend this company for your roofing repairs !!!! Thank you so much S&D Improvements!!!!

S&D is a Better Business Bureau A+ company. I was impressed by the owner's knowledge of roof and…read moreattic ventillation needs and solutions. I am happy with my new roof, siding and gutters. I feel that they did the job in a timely manner with excellent materials. The workers were skilled and careful about my home. Tony answered my many questions and came up with solutions to some unique problems presented by my craftsman home. I am completely satisfied and glad to have found a good company for this work. Because roofing is not my strong point, I am happy to be able to recommend S&D. It is theirs.

Great work!!. Gave us a great quote and made recommendations that I did not think of. They replaced…read moreall our original basement windows and it looks great. Will have them back out to do our garage.

From the owner: Sale, Design, Fabrication, Distribution and Installation of Glass Block, Windows, Walls, Showers,…read moreBars and Accessories. Dealer of Sunsetter Awnings. Dealer of Composite Decking

Over the years we have relied on Miller Custom Exteriors for projects and repairs at our home…read more They are friendly, reliable, and have met all our expectations. We greatly appreciate their attention to detail.

In 2009 we hired ABC Seamless (now Miller Custom Exteriors) for a new roof and gutters. We were…read morevery interested in a metal roof and Miller had a nice product that resembled dimensional asphalt tile. It has now been 9 years and it is still looks brand new...just as we expected! Initially, we had a minor leak but Miller responded with professional and courteous speed. The gutters were especially neat as they have a sleek and seamless linear appearance and includes a full 5-inch opening. They also installed a stainless steel perforated top to screen debris. I have not had to clean these gutters ever since!! Best wishes to Miller Custom Exteriors, Mike Prokop Cleveland Hts, OH

We have a 72" tetradecahedron custom window (14 sided) that went bad. Stark Glass came out…read moremultiple times to create a template for fabrication. A team of four installed it perfectly and even repainted the trim, you need a scaffold to reach it. We are delighted with the results and appreciate the great job.

I own a small business with trucks on the road constantly and we always use stark glass to replace…read moreour wind shields. Jonathan is fast and efficient. They will work with your schedule. Use them it's worth every dollar!!

I desperately needed a new shower. So with the help of Better Brother's Construction and…read morePinterest-my vision became a reality. It's fabulous! I think it even surpassed everyone's expectations!! It was great working with your Company. I really appreciated you treating my home like yours. Protecting my floors, and furniture as you worked was really appreciated. Thank-you for a job well done.

This company advertised themselves as professionals with home renovation. During their project at…read moreour home, they destroyed our entire furnace and water heater ventilation. This caused a carbon monoxide leak in our house for over a month before it was detected by HVAC professionals. Rather than work with us on resolving the issue, they immediately told us they could not fix the problem, could not help put money towards a solution, and were unwilling to compromise in writing with aid towards fixing the problem. The mistake cost us as homeowners close to $10,000 and they are claiming they are not responsible for the damage they did during construction.

Great family owned Buisness for many years. Founded by Bill & Sharon Snyder. If you want quality…read morewindows installed professionally and done right the first time, then give them a call. They stand behind their work and want to take care of you their customer. You won't go wrong by calling.

From the owner: Our specialties are windows, doors, solatubes and siding.read more

Great company with really caring employees. I have enjoyed my interactions with everyone I have…read moreencountered.

HORRIBLE! PICK ANOTHER COMPANY In 2021, Universal Windows…read moreDirect installed 32 windows in my home. We selected the company because we were told multiple crews would be assigned to complete the project quickly. After signing the contract and paying the deposit, we were informed only one crew would be assigned and the installation would take longer than promised. The installation experienced numerous issues, including an incorrect window being installed, missing materials, extended delays, and concerns regarding insulation. Shortly after installation, we noticed significant drafts, increased insect intrusion, and substantially higher heating and cooling costs. A service technician later inspected the installation and immediately identified that the windows had not been properly shimmed, there were gaps around the installations, and no insulation had been installed. Universal Windows Direct sent another crew to address the issue by drilling holes into the window frames and injecting insulation rather than removing and reinstalling the windows. Caulking was also redone. Following extensive discussions regarding the installation deficiencies and increased utility costs, the company provided a $5,000 credit. While these repairs improved some issues, they did not resolve the underlying problems. Over the following years, we continued to experience drafts, elevated heating and cooling costs, and poor window performance. During the winter of 2025-2026, temperature measurements near several windows showed differences exceeding 25 degrees from the home's thermostat setting. In one instance, with the thermostat set at 68 degrees, the temperature near a window measured approximately 42 degrees. A subsequent inspection by another technician identified insufficient insulation around the windows and air leakage associated with prior repair methods. Additional temporary repairs were proposed, but I declined because previous temporary solutions had failed to correct the installation deficiencies. After escalating the matter, I was informed that management had approved a comprehensive correction involving removal and reinstallation of the affected windows. However, when the scheduled crew arrived, they stated they had no documentation regarding the work, no materials had been ordered, and no repairs could be completed. They instead documented the issues and left. Since January 2026, I have repeatedly contacted Universal Windows Direct seeking implementation of the approved corrective work. Multiple appointments have been scheduled, inspections have been performed, measurements have been taken repeatedly, and management has acknowledged communication failures and delays. Despite these efforts, no corrective installation work has been completed. In addition to ongoing energy loss and comfort issues, we also experienced a ceiling leak that was attributed to an improperly sloped window installation. Nearly five years after the original installation, the windows remain improperly installed, utility costs continue to be impacted, and the company has not completed the corrective work it previously approved. I have participated in more than nine service visits and worked with multiple technicians and installation crews in an effort to obtain a proper resolution.

Loved JR from the moment he walked into my home. Knowledge, through and readily available with…read moresolutions. Highly recommend.

Corey Mendes and Sean Farkas from Third Estimate came out to look at replacing my door and they…read morewere a pleasure to work with. Super personable, fun, and easy to talk to -- they made the whole process feel relaxed and straightforward. They were thorough, walked me through every option, and gave it to me straight without trying to upsell me. I'm looking forward to getting the door replaced and would definitely recommend them.