Had a wonderful massage with Kayla Weaver today! I could barely move my neck and she did amazing…read morework on my neck/shoulder/back. Perfect amount of pressure and she was very considerate and took feedback so I got the most out of the massage. She was also very lovely and made me feel very comfortable and allowed me to relax. Highly recommend!

A hidden treasure! My first time at Open Arms certainly will not be my last. The cozy and relaxing…read morefront desk was quite surprising from the outside appearance. Once inside I was greeted by friendly staff and able to browse their selection of oils, candles and bath goodies. My therapist, Grace, was friendly and made the experience very comfortable and relaxing. The heated table, salt lamps, and essential oils had me feeling good before the massage even began. There is also a wonderful room for a couples massage complete with mini sauna. Hopefully I get back soon!

I have been patronizing this business for a few years. The staff are very friendly and…read moreaccommodating. Recently my stylist was unavailable due to a family member having COVID. The receptionist recommended another stylist and got me in immediately. Everyone is so present and the venue is clean and comfortable.

Got a pedicure today by Jordan! First time in & such a great experience! She was so awesome & did a…read moregreat job :)

I've been coming to WAXED in the glass city for months and I have had a great experience each time!…read moreI have worked with Makaylah and Linda and they are both fantastic and do an excellent job.

I very to see Avery after getting a Brazilian Groupon and was thoroughly pleased with her service…read more The space is clean, she is friendly and knowledgeable. As a result I have found a "wax girl" in Toledo's

I was given the very best spa treatments; my whole time there was centered around my comfort!…read moreThe entire staff are extremely kind, patient, skillful and devoted. I had the loveliest day; an experience I'll treasure always! I felt that each staff member is committed to making the cancer journey easier for those they serve. Words can't convey my gratitude!

Lovely salon! Wonderful service options! Katie is so kind The staff made my visit amazing! The…read morevichi shower is so nice and a unique experience for sure. Loved my facial Thank you for the Cherished Friends spa day! I had never had a spa day and this was extra special!

I had the best time tonight with Andrea at Timber + Willow! She's conveniently located inside of…read morethe Sola Salon Suites at the front of Levis Commons in Perrysburg! When I reached out about booking, she answered any and all questions that I had and booked me through messaging, but she also has a really convenient online booking platform! Even though I only booked one service, she was flexible with her time and allowed me to add on at my appointment. At my appointment, she explained her processes and products to me. She made sure I was comfortable in her space, which of course I was, it was so calming and welcoming!! We went ahead and did a lash lift & tint and an eyebrow wax & tint. The services at Timber & Willow are fairly priced and super reasonable considering the high quality of waxes and tints used. I have super sensitive & fair skin and was amazed that the wax left me with minimal redness. That speaks for the quality itself! I definitely would recommend services here, over and over again, whether you're super blonde with light features like me, whether you've got dark & full futures that you're looking to accentuate, or whether you've got any hair you want removed. Andrea has the products and various services to help with any esthetic need!

Booked this service online and even received a first time discount which was great. Blake was my…read morewaxer and she was absolutely incredible. She asked me what I wanted each step of the way and really made sure I was happy with the service before leaving. She even offered to do a touch up wax in a few days for the stragglers which I had never been offered before. She was quick yet took her time where it mattered. The actual service could have been so much more painful but she was so great about pulling the strips and allowing time for me to freak out lol. The lotions and serums they apply to the waxed area are so soothing and I left feeling very comfortable. I don't live here but if I did I'd make her my go-to girl!!!

Brooke was fabulous and she really explained the procedure well! Lower Leg waxing. I will go back…read moreagain!

Best facial and skin care. Very knowledgeable and goes over and above for the best experience.read more

Rebecca was so wonderful and helpful but not pushy at the same time. It was a lovely experience…read moreand I will definitely be back.

Wife went in and was treated like second class citizen shuffled between waiting areas she got…read moreeyelashes done and a massage, they got chemicals in her eye and when she told them it burned and hurt they were unconcerned and offered her a tissue, we went to emergency room she had her eyes flushed and had to get antibiotic eye drops for her damaged cornea, the massage they gave her was not what she booked and was rushed don't bother booking

I booked a couple's massage as a gift for my husband with the intent for both of us to start out…read morerelaxed for a date night. I gave some stars as he had an excellent massage and that was the top priority for me. I did not know the therapists we booked with ahead of time, so had no expectation of the type of message we would receive. His therapist asked us both if we had an area to focus on and we both voiced that our shoulders could use some extra attention. He received this extra attention, so relieved he was heard. My massage was more like a gentle skin rub and very repetitive. There was no focus on a specific muscle. I would not give a poor review based on this as maybe that was her style. My only other critique during the message would have been that she did not communicate much. When directed to turn over onto my stomach the only direction I received was "I am going to lift this thing". I thought this was odd (if it was my first message that would have been confusing and uncomfortable), but I instinctively knew what she meant. Just odd. I thought maybe she was new. We were ready to leave and felt good about the experience for my husband and had no opinion of my own message experience. This is when my opinion changed. As I was walking out of the restroom, I saw the therapist that had just finished my message visibly upset with her hand over her face. Another therapist was rubbing her back and she said " I am just feeling so sick". This is when I became very uncomfortable and left. It was the only time I have ever left a message less relaxed than when I arrived! Needless to say, not the relaxing start to our date night. I couldn't shake the uncomfortable feeling. I called the manager. He said he would speak to her. I have to give credit in that he at least called back and left a voicemail. He did confirm that she was unwell but pulled herself together to take another client. He assured me not to worry that she showed no sign of fever or knowledge of contagious illness to worry about. I would have more respect if this was handled professionally. I feel she should have communicated this prior to the message and left me the decision to opt out or for her to say she was not feeling able to give a suitable message based on how she felt. Instead, she just put me in a position of her going through the motions and after hearing how she felt, I in turn felt bad for her working through that honestly. I should not have been placed in that position. It was very unprofessional for a client to witness. Based on this experience, I don't have trust to return. It's one thing for a message to fall short of a desired expectation, but another to feel like a burden and to be given a poor follow up on an uncomfortable situation that would have been more relaxing if it never happened. Update: I appreciate the response from Dietra, Serenity Owner, acknowledging that my experience was not suitable, as it was not. In fact, the manager's voicemail response indicated that the therapist was lightheaded and nauseous during. Again, I stand by that a professional approach with client experience in mind would have been to communicate that she was unwell, regardless of what, and a poor experience for all avoided.