We had a nasty clog in our bathroom, and Mason did a great job getting it fixed for us! He was able…read moreto quickly assess the problem, and took care of it in less than two hours. He explained the process clearly and brought in another tech to check out line after the clog was cleared. I would recommend Roto-Rooter and Mason to anyone who needs plumbing assistance!

We had a slow leak that seemed to develop over 24 hours from a nearly four-year-old water heater…read moresafety tank (blue). I requested the service in the late evening through Yelp and got a response in 17 minutes to schedule it. They had an opening the following morning, starting at 8, which we took. Three minutes later, multiple confirmations via text and email were sent to verify that the address and time selected were correct. The plumber arrived about 45 minutes after the time window opened. We asked for shoe covers, which he put on. (That has not been our experience, even when we insist.) He confirmed our suspicion that the tank needed to be replaced. After a brief outing, he came back with parts. Our original estimate was $379, but there needed to be a support bracket, which he strongly recommended that he add. (Our old one was hanging unassisted parallel to the ground.) The final total was under $500, including tax. Other than some crumbs of pipe dope, there was no mess. So far, everything is working well. After four days, there have been no leaks and no other effects on our household that we can tell.

These guys were top notch. They were there very quickly on a sump pump issue. They had everything…read moreunder control and kept us up to date throughout the process. Highly recommended! Cory R.

PuroClean was shockingly responsive, empathetic and very high quality. After my house had a pipe…read moreburst, we had a lot of standing water and damage. I called PuroClean and they came out within hours to begin the remediation. They communicated throughout the process to make sure I knew exactly what they were doing and allowed me to make the decision on how I wanted things done. I had a contractor come out to begin rebuilding and he told me he was very impressed with their work and said most remediation companies tear up your house but this company did a great job. He even asked for their name for future use.

From the start Sharp Carpet was the best option for air duct cleaning. Joel explained their…read moreprocess, their cost structure, and gave me an estimate when it could be completed. He met with me to give me a quote and his pricing structure was exactly the same as he explained on the phone. When the team showed up to work they were polite and efficient! Overall great experience with these guys! I do not have any photos but the air quality has changed significantly in our home sense they departed.

Joel and his team were amazing to work with. Best prices with everything included...no additional…read morefees! They were professional, prompt, and communicative. I wouldn't hesitate to call this company again for all our cleaning needs! 100% recommend!!

Brooks and Steven did a wonderful job cleaning carpets after water damage…read more They were prompt, courteous and detailed. Would like to also add that the litigation team that was lead by Aundre was also fabulous. Highly recommend!!

Did terrible work on a house I was trying to sell. Gave no progress reports and work took 3x longer…read morethan what was originally estimated. I don't recommend to anyone unless you want terrible work done. Work wasn't done correctly when the job was "done", they had charged a lot more than the value of their work and the quality of the work. Thank you for taking time to read this but no thank you for even considering Servpro.

excellent experience with the staff at ServiceMaster. From the time I initially called to get an…read moreestimate until the job was completed, their service was top-notch. Great communication, on-time service, friendly and professional. Of particular note, Tyler was superb to work with. He responded right away to all of my text messages prior to the job and he showed up on time. Tyler was very transparent about all of the costs associated with the job and the exact process for completing the work. He stopped frequently during the job to show me before and after pictures of how the ductwork was being cleaned. I highly recommend hiring this company for the thorough work that they do, the cost, and the professional service.

On a referral from Earl Snider with Snider Construction, I recently called Service Master…read moreRestoration Service out to take a look at a water leak for a home buyer I represented. Literally a few hours after we closed the deal, the home buyer noticed the leak coming from an exterior soffit underneath the kitchen sink and dishwasher. The seller had replaced the dishwasher but his nephew failed to secure the water line connection. The connection had been slowly leaking for several weeks where no one was able to detect it. Jeremy with Service Master arrived several minutes early for the appointment, quickly identified the issue and had answers for the buyer and I in a matter of 15-20 minutes. He tested moisture levels in the areas where the leak had run from the dishwasher to the exterior of the home and informed us of safe vs potentially harmful moisture levels in regards to potential mold growth in different building materials. He then gave us advice on how to address borderline levels and what to do if the issue comes back and/or gets worse. The best part of this whole experience is that it didn't cost my client a dime! Service Masters came out and did this all for free, and gave excellent customer service the whole way through. I will definitely call on them again in the future when issues like this arise!

They were most helpful and concerned with our basement water issue. A team came out in about an…read morehour and quickly and thoroughly removed the water and damaged items. I am grateful for their fast, efficient, and professional service. Thank you!

Excellent work and priced fairly. Carpets look new. The guys were friendly and work hard. Highly…read morerecommend!

We had a sewer line backup in our basement. We contacted Michael at True North who responded almost…read moreimmediately, thoroughly explained what needed to be done and why, and completed the job in less than three days. His team was very professional and took care to protect parts of the basement that were not affected. I hope this never happens to you, but if it does, I highly recommend Michael and True North.

Unfortunately, I had a water line break in a water cooler and needed a restoration service to help…read morewith cleanup. I am so glad I found Michael Morris and True North Restoration in Omaha. Michael answered his phone, showed up when he said he would with the right equipment and was a true professional. I would recommend Michael to anyone! Awesome service!!

Within a couple days I was connected with and worked with Chris initially to recieve an estimate…read morefor repairs. He was really nice, communicated well and even contacted me for an earlier available time than scheduled due to an opening in his schedule. He arrived on time and was thorough with his estimate, even giving me additional information on some things I hadn't noticed or realized would become a problem in the future. He provided repair options for those items as well. He was able to get the final project scheduled reasonably quickly, and they had pretty manageable financing options that fit my budget also. Ivan and Issac were assigned to the actual repairs. They contacted me the morning of and let me know the approximate time they'd arrive, and they arrived on time. There were no deviations from what their work plan was and what I had requested. They worked quickly and finished in about two hours, completing repairs to a small section of sidewalk in front of the house and to the concrete patio at the back of the house. At the end, they provided some additional information for the 5 year warranty, and what to be mindful of during the next 24 hours. Overall very painless process with very professional individuals. 10/10 would recommend at this point.

I requested my deposit back 10 days ago, when Groundworks didn't show up to do the work at my…read morehouse. I was told it took 7-10 days to get my money back. The self described general manager at 402 251 5603 was to give me updates on the status of my money. He has not communicated for 7 days. I had also asked the manager who came to my house 10 days ago to keep me updated. Non communication from Groundworks is what caused the initial problem. Now it's continuing. Is non communication with customers a standard policy? Please let me know where my money is? It's mine. Not yours.