JM Window did a great job reupholstering my large window seat cushions! High quality workmanship,…read morefriendly service.

I had not been in the store in some time. I dropped in with a shade that needed repair. They…read morerepaired this shade in minutes. Beautiful store and beautiful people. I truly love what they have done with this place.

I bought shades for three rooms and am very happy with them. Sherry explained all the options to…read moreme, so the decision-making process was less stressful than it might have been. The installation was quick and professional. I also used Wallace's upholstery service to re-cover a small sofa. The choices of fabric were excellent, and Sherry was helpful there too. I highly recommend Wallace for home decor!

Recently installed shades in my dining and living rooms. This is our second window project with…read moreWallace, top notch service again! Jennifer was so helpful, professional and patient as I tried to find the right product that worked with our decor and budget! Her suggestion was spot on and the shades are beautiful! Installation and scheduling team were great as well. Highly recommend Wallace!

I had a window treatment issue in Montauk, as far East as you can get!…read moreI called Gina and we had to resolve this issue remotely, since the project was at a beach house, closed for the season. Through a combination of photos and cell phone calls, Gina and her staff were able to replace the damaged product without a hitch. Gina was a pleasure to work with, her staff always kept their appointments on time and we have solved the problem.Thanks to Gina and her staff for their professionalism and expertise.

I do not often write reviews, but this was such a wonderful experience I do want to share it…read moreIt started from the first email and then the phone exchanges to arrange measurements. Anita and Keith are knowledgeable and efficient, besides being personally truly nice. They guided us through al the aspects we needed to know about to make the right choice. They had come with catalogs and samples of course, but they already had a pre-selection in their minds, based on our phone exchanges. Thus we did not have to use more time than necessary in making our choice Speaking about time; they gave us a likely date and they were perfect! The installation was also excellent, the installer was neat, also knowledgeable about all the questions we had. And our blinds do more than their duty, they truly look great !

Really fabulous service and beautiful shades. I've used Windows and Walls for years and would…read morerecommend them highly.

There is no other way to go, than to go with Windows & Walls Unlimited. They have a great staff…read morethat answers phone calls and explains to you everything in detail. Their prices are fair and they listen to every detail carefully and satisfy every need. I would highly recommend them to do any further work on my windows in the future. Great products and even greater installation skills.

DO NOT SHOP HERE! I am not one that typically posts reviews, but this place is an absolute mess. My…read morewife and I requested two skylight shades to be installed/ordered as this is well out of my scope of handyman expertise. The owner Joy originally sent her son to measure/give a written estimate and we shortly after arranged to drop off a deposit and have items ordered. Late evening the day before our scheduled drop off, we were called stating that they were increasing the price as the son had provided a bad quote. After arriving to the store and questioning this we were also told while they were happy to take the deposit that they were no longer sure they could do the job and would have to send a more senior person back to evaluate. When they came back, almost a week later, the actual installer had to remeasure, as the owner's son had measured improperly as well, but said the job was of course doable. At that time the team seemed apologetic for the inconvenience and told us that if we trusted them they would make it right. As such, we decided as we had already invested the time to give the deposit and we were told they would be ready 4 weeks later for install. 2 weeks after, my wife called for an update and we were informed the shades shipped and due in the next day or two, but that since it was their busy season would not be able to schedule install until several weeks later (~5 week since ordering). 1 week prior to install we get a message saying they have to push back the date of install because the blinds weren't actually in/never even shipped. When talking to her son, he blamed a long term employee that "doesn't know how to use the computer" and when talking to Joy the owner, she states the person who originally told us everything was in while admittedly incompetent had worked their forever and allows it cause she is a loyal person. She then verbally berated me over the phone for making them upset! Do yourself a favor and go to a real store. These folks lie, continually change their story and misled us, particularly after taking our money. This experience has been nothing but a headache and a waste of our time.

I want to start this review by stating that I am not someone who posts reviews often. In fact, I am…read moreextremely critical of services and, whereas I am a perfectionist with a strong work ethic, it takes A LOT to impress me. Joy and her team did it. I cannot say enough about how impressed by and pleased with Joy I am. Prior to meeting her, I met with several other companies, including the big box stores. From the minute I met Joy, I knew that I would be purchasing from her. She is one of those kind and pleasant people that exudes trustworthiness and competence. She was easy to communicate with, patient, and knowledgeable. She came to my house twice, to review selections, and spent way more time than she needed to, to make me feel comfortable with my purchase. Lately, I've noticed that customer service has gone down in quality, in many arenas. My experience with this company was refreshing and a reminder of what service used to me, and what exceptional service should be. I strongly recommend Joy and her team.