This is not about Burt's wonderful customer service and efficient maintenance of my AC and heat…read moresystems. Rather it is about Jason, crackerjack Burt's technician and now cat sleuth who in two minutes figured my missing cat had quite possibly jumped into my absent neighbor's basement through a broken window. Indeed there Benny was, crying from the basement floor below, unable to escape via the high window through which he'd entered, his once-white coat a darker shade of basement gray. Thank you Jason!

I've been waiting for call to call me so I can get an estimate cuz I finally have the money for the…read moremistake they made to get a new water heater we've been using it for 26 years and then I asked for a copy of my contract and it's from 1951

The best in the area. Honest, reliable, fair. Stands behind his work. I don't trust anyone else…read morewith my plumbing needs.

I had an appointment with them last week. They said they'd…read morearrive between 10 and 11 AM. By 12:30 I called. They said they would call the gut out in the field and get back to me. NO CALL BACK. When I would try to call them, they wouldn't answer the phone or respond to my messages. They may have quality plumbing (and I see the reviews are rather old), but they are obviously NOT quality people. SAD, they initially seems very nice

Always consistently good service! Reliable, friendly, punctual. Mike does a great job.read more

Looking for a great local plumber this is the guy to go to. Mike is reasonable honest and a hard…read moreworker. He shows up when he says he will assesses the job and gives you a fair price. Mikes not just the guy who gives the estimate hes the guy who does the work. You will not be disappointed.

I'll never go to Lowe's or Home Depot with Hommel in town…read more The owner and staff have earned my trust with their competence, great service, willingness to answer questions both big and small....not to mention their friendliness, neighborliness. It's a human place for human beings...something I miss sorely at box stores. If it comes down to paying a few bucks more I will do it gladly, putting those dollars back into the local economy here in Greenport, dealing with a terrific local business that provides great value to the community as only a locally owned and operated, respected quality business can.

Had a plumbing issue on a Saturday afternoon. Pulled up to Hommel and they were closed. Dismayed at…read moretraveling to Southold or Riverhead, to our surprise this gentleman pulls up in his truck and asks us what we need. He went back in and opened the store for us to get us exactly what was needed. Another lady shows up and the door and they helped her too. Thank you Hommel.

I spoke to a lot of different plumbers and Mike sounded the most knowledgeable and had the…read morecapabilities to do what would be necessary to fix our issue. We had a very shaky toilet that another plumber "fixed" 5 months prior. Mike got down to the bottom of the problem and gave me updates on what he was finding every step of the way. There were some major issues that needed to be fixed and Mike did not take any shortcuts, he was very transparent from start to finish. Our flange was rotted and Mike removed the broken flange put in a new flange set in concrete. He put in a new toilet and sealed it with silicone. We were charged $145 and hour + the price of supplies. It was worth every cent to know that everything was done properly this time around.

I called Mike from MD Plumbing & Heating in regard to my leaking hot water heater. Mike called me…read moreback promptly and was able to fit me in his schedule to swing by and take a look at it. I found MD Plumbing & Heating online and saw all the positive reviews and decided to roll the dice and go with this Company. I have to honestly say I was not disappointed. Mike was able to fit me in & install a new hot water heater in a couple days at a very reasonable price. Mike was very knowledgeable and professional. I would definitely recommend Mike and his Company.

This "company" is the worst I have ever worked with. DO NOT USE THEM. I only gave 1 star because…read moreit's required. They caused significant damage in my home after attempting to fix the plumbing issues I hired them for, and did not clean up after themselves. They did not actually fix anything, although the billed me as if they did. They caused a pipe to leak in my bathroom that then caused damage to the ceiling, walls and carpet of a basement bedroom. When I expressed my issues to the company and to the owner George it took them 6 months to even get back to me. I finally got on the phone with George and he proceeded to scream at me for 10 minutes telling me that the plumbing in my home is terrible and unfixable. He also refused to believe there was any damage in my home, even though I have picture evidence and witnesses to prove it. He is a terrible business owner and one of the rudest people I have ever worked with.