They don't service what they sell or return phone calls. Don't bother. We paid them to install…read moresystem all o a sudden they won't service us

I had Advanced Irrigation winterize my system in November of 2016. I attempted to turn on my…read moresprinkler system this summer and one of my five zones would not operate. There didn't seem to be enough pressure behind that particular zone to make the sprinkler heads pop up. I contacted Advanced Irrigation and I believe I was very amicable. I spoke to a representative and explained my situation. I did not demand anything at this point. I just wanted to have someone come look at my system and see if they could help me diagnose the issue. I did not ask for anything free. I was told the representative would speak to the owner and call me back. I received a call back from the rep and was told they never winterized my system. At this point, I might have been a little irritated. I told the woman I had the invoice right in front of me and she began to backtrack. I was then told there was no way they did not winterize the system correctly. I was shocked at this point. The situation quickly changed from there was no work done at my home to there was no way the business could mess something up. I told the rep I just wanted someone to just take a quick look. She told me the best she could do was send someone out in a month. I told her that was unacceptable. Advanced Irrigation does not stand behind their work, does subpar work, and is unwilling to reach a mutually agreed upon solution. I recommend you find one of the many other irrigation "specialists" around the area.

Great service, great job, great follow-up and great value. Peppy Razza installed our new…read moreunderground sprinkler system this week. I've been wanting one for six years, and I got one within three days. He is hands on - works with his team and is always there on the job. He's friendly, his prices are fair, his work is great and his follow-up is beyond compare. If you are looking for an underground sprinkler system for your lawn, this is the guy to go to. This is all he does - underground sprinklers - and he knows the job and provides a great product. Can't say enough good stuff about Peppy Razza and his underground sprinkler system!!

Horrible. took my lawn mower there over 2 months ago and its still not ready. he stopped taking my…read morecalls, when i call him from another number he claims hes busy and will be calling me back...then he ghosts me.His reviews are so bad he actually had to post his own 5 star review on google to boost up his ratings haha check it out.

Terrible and he has an excuse for everything. I had an inground sprinkler system installed by Joe…read more After it was installed a lot of the lines had come to the surface. Joe reburied them, and my landscaper buried them again when they reappeared. I had my lawn aerated in the fall and expected a few punctures but ended up with at least forty throughout the entire yard. I waited for weeks for Joe to show up to fix them and when he did show up it was at 5 PM when the sun was getting ready to set. He said that he finished the back yard although he hadn't and didn't touch any in the front yard. I waited several more weeks for him to return and when he didn't I decided I'd fix them myself. The lines I fixed were buried an inch deep. Certainly they should be deeper. I called Joe again to see when he would be back to finish repairing the lines and to close the system. He came by, again as the sun was setting, and closed the system but did not finish the repair of the punctured lines. He said he was too busy to fix them and that he'd be back when he finished closing everyone else's sprinkler system for the winter. He never returned. As I turn the system on this spring and begin repairing Joe's shoddy work I felt it was necessary to warn others, I wouldn't recommend Joe / East Coast Irrigation for anything. If I could give zero stars I would.

I called to setup an appointment and schedule work to add a zone to our system May 13th that they…read moreinstalled 2 years prior (they did a good job and we had been happy). 2 guys came to scope out the work and replace a head on a sprinkler on May 27th. They said adding the soaker zone would be very simple but they couldn't do the work that day (no quote either) just the owner would call me. I've made 13 (email and phone) attempts to follow up and find out when someone will come out to add the zone and as of today September 12th i've not yet heard back other than 2 emails in June saying ... i've forwarded your messages to the owner And ... apologies the owner is overwhelmed with work and this is all the information i've been given to share with customers... After spending $1,500+ on our system and the winterizing maintenance etc each year, you might think after 4 months!!! the owner would have the decency/courtesy to call or apologize or explain the circumstances and maybe if i'm lucky explain when might be a good time to do the work we were looking to have them do. Safe to say that this is one of the worst customer experiences i've had. I would strongly consider another business that cares about their customers at least a little bit

Thoroughly unimpressed with the quality of their work as well as the products they used. I have…read morebeen chasing leaks constantly since day one. My new contractor had to replace piping that was inadequate for my system, as well as budget sprinkler heads that I had been up charged for. It has already cost over $1500 to repair their mistakes. Management does not respond to my calls and concerns. I hope nobody else has to experience the same poor service I had to deal with.

Great experience at the Warwick Ave Garden Center! Joe D. was extremely helpful and knowledgeable…read more(you can tell his horticulture background really makes a difference). As first-time homeowners, we had no idea what to plant, especially with the colder April/May weather. Joe walked us through everything and made the process feel easy and not so overwhelming. We feel so much more confident now. We're grateful for his help and will definitely be back. Bonus: they have an adorable kids' playhouse with garden tools and chalkboard walls that kept our twin 4-year-olds entertained the entire time (over an hour!). That made such a difference. Thank you Joe!

Stay away!! horrible company. I hired them for landscaping project and sprinkler installation…read more First, they planted over 50 trees and plants in the middle of a heatwave BEFORE the sprinkler system was installed! (also they planted evergreen trees in wrong place and had to dig them up and place in appropriate areas) I spent an entire weekend at walmart buying all the hoses they had trying to keep the newly planted trees and shrubs watered!!!! I lost two evergreen trees and several shrubs. The sprinkler system wasn't installed until 5 days following planting. THEN, the sprinkler system banged constantly with water spewing everwhere at the connection. To this day it continues to bang and I had to hire a sprinkler install professional to fix the total MESS these morons created. Oh, also I was told to go to Yardworks and pick out new trees to replace the ones loss due to their stupidity... which I did. Guess what? they never replaced the dead trees or even contacted me back after several calls. STAY AWAY!! They are completely incompetent!! I just don't want anyone to go the same nightmare. K Kaplan

Chris and Brian are top notch. They came to shut down my system, and showed me all the ins and outs…read moreof the system as we just bought the home. Excellent service.

I've used them for lawn sprinkler service and repair for the past two years. They've been very…read moreprofessional and have been able to make some needed repairs and improvements on an older system to keep it working. I've been very happy with their responsiveness and pricing.

Never return phone calls and blew off appointment, so now my lawn is burnt and I had schedule a…read morefertilizer appointment the day before he blew me off!!

I contact Atlantic Lawn Sprinklers four weeks prior to my planned installation date. Dan came out…read morethe next day to give me a quote. I called three other recommended installers and left messages no calls back. I was please with Atlantics quote and the scope of work they proposed. After excepting the quote Dan set up the installation based On my needs. The installation was completed to specification. The supervisor Jack was extremely professional and had great attention for details. The install took two quick days and am very pleased with the results.

After having a sprinkler closing service last fall, I received a bill months later. I tried to pay…read morethe bill with a CC. I could not reach anyone. Finally, I was able to get in touch with Dan mid-March. He said to take care of the bill in April when he returned from Florida. I explained I needed some work done. He said he could handle it when he got back, and to call back at the beginning of April. When I finally got in touch with him today after trying for a month, he told me to keep the money, and he didn't want my business. I am dumbfounded by his response. It was a completely different conversation. As a local business owner in Rhode Island, I cherish all my customers, but I'll take my business to someone who wants it just like he said I should.