Had windshield replaced. The receptionist was so sweet, helpful and patient while I tried to book…read morewith my crazy schedule. I was referred to this company when the auto glass company I used was busy. So glad they sent me there. They were able to do at the location within a couple do days. But also have mobile. Easy transaction they even called in my claim to my insurance so I had no added streess. Support the small businesses well worth it. Thanks for the new windshield

Perfect experience! The best glass replacement service I've ever used! Highly recommended!!read more

I needed a custom glass shower door for my bathroom. I called 3 contractors ( 1 recommend by the…read morebuilder) in early December. Citywide returned my call immediately and scheduled a person to come out that weekend to take measurements. He was there over an hour and a half carefully measuring the space to ensure a tight fit. I knew then I was in good hands. The quote came back at the exact amount I was told to expect by the builder. I happily handed over my credit card number. Citywide was able to order and install the shower door before I moved in, which another contractor ( who never called back after the first conversation) told me was impossible. Their work was flawless. They were very polite and professional and installed the door with no issues. I called a few days later to have them check for a possible seal issue and they sent a team out immediately. I could not have been happier with the service Citywide provided. I would not hesitate to hire them again. Don't look elsewhere, these people are fabulous. Shout out to Kelly in the office for her prompt and professional service as well.

Our home has several double pane windows in need of repair for fogging, one window that has 1 of…read morethe 2 panes broken, and many windows with missing screens. Not really knowing window repair lingo, I called and WOW- right off the bat I had a date for the estimate. She was friendly, knowledgeable and informed me of the entire free- estimate process. She confirmed the needed repairs, my address and phone, time for the tech to arrive, and stated again that the estimate is free. If the quality of the tech and work is anything like their customer service, Citywide is a going to be a double-5 star operation.

These people know everything about cars. It's amazing. I can tell they are good to their staff…read moreabout teaching them things and between the manager and repair guys they are a solid team. I almost don't want anyone to know about this great crew so I don't need to wait the next time I need a repair after someone hits me. The place was professional and very clean. They care about where they work which says alot about the staff. They also caught things wrong with the car that the adjuster missed and I feel they are always looking for my best interest.

I brought my car in via my insurance tell me to take it there for body replacements and they never…read moredid anything to fix my car instead the chopped it up to the point of my insurance having to totaled it out. An that was after waiting over a large period of time. At the end of it all I have to quit my job due to not having my car for transportation. Along with losing a part of my independence to support myself in any other way. I see a lot of positive reviews and feedback I wish I could have said the same but unfortunately that is not the case.

Rick and his crew are always on top of their game. They deal with the insurance company and they…read moreget the job done efficiently and effectively. Thanks for always taking care of everything!!!

I recently had my 2014 SUV detailed and it looked showroom new when I picked it up. Everything was…read morepristine! Carpets, doors, seats, tire/rims, exterior and interior! I would highly recommend them, not just for the great job, but because the team at Spindle City are courteous, professional and very helpful. 5-stars!

The owner came outside in one the coldest days of the year. Saw the damage, told me he would…read moreBe right back and removed the scratches. I was so relieved. He said no charge. I was like "what"? That just doesn't happen today. I recommend them with ease Helpful, kind, generous and professional!

Cannot express our thanks enough to Mathieu Autobody for the seamless repairs they completed for us…read morefollowing a little accident. You can't even tell there was even any damage. Our car looks better than ever! We were updated throughout the repair process. Highly recommend this shop if you need any work done. They are professional, knowledgeable and efficient. We didn't carry any rental on our policy so when we were down a car we were in panic mode but didn't even need to be! The repairs were completely way quicker than we anticipated. They kept us updated along the way with the supplement process and they were in contact with our insurance carrier timely while also being an advocate for us during it all. We couldn't be happier, highly recommend!

I needed a new windshield and I came across universal auto glass. They were out on site within…read more24hrs of my initial call. The whole process was approximately 45min. Very friendly and professional. Would and will absolutely recommend them. Additionally the cost was cheaper than 2 other quotes I received from well known companies. easy on the pocket.

best place to go This was our first time bringing our car…read morethere. we had no brakes nobody could figure it out why. we brought it there an they figured it out so quick. everybody is so professional an nice. we. will be bringing our car back next time it any issues.

Kevin made getting our Honda out of impound a easy process he was great definitely went the extra…read morethanks Kevin

Went here for 4 new tires on my Honda Civic Hatchback Sport and they damaged/scratched all 4 of my…read morerims. Thankfully I took before photos of each rim in the parking lot before going in for service because they are nice black stock Honda rims. When I noticed the damage to all 4 rims I went back inside to speak to the store manager Bill who came outside to take photos and see the damage. He stated that he didn't really understand how it happened because "the machine doesn't even touch the rim" but agreed to have them repaired and I would need to drop my car off for two days to which I agreed even though it was a inconvenience for me because of work and trying to get rides back and forth from RI to MA. When we went back inside he looked at the paperwork from my tire service and said "it was my new guy that worked on your car" and apologized. I told him I would drop my car off in the evening two Tuesdays from the date in order for them to have my car first thing in the morning on Wednesday so the rim guy could pick up the rims. I lost out on 3 1/2 hours of pay on Tuesday in order to bring my car back to them just for him to call me early Wednesday afternoon stating that my rims had been re-painted previously and that's why they got damaged during service and if I wanted to proceed to having them fixed that I would have to pay 1/2 of the total amount and he would pay the other 1/2. I declined the offer because I'll be damned if I'm going pay for the damage that they caused. I purchased my car a year ago from a certified Honda Dealership and have never personally painted the rims myself. The least they could have done was notify me at the time of service that it looks like they may have been repainted before and the risks of them being damaged during service since they are tire and rim "specialists", but instead they proceeded and didn't stop after the first rim got damaged but continued on to damage them all without ever saying a single thing about it to me. Highly unprofessional, and would not recommend them to anyone. Thanks for the new tire and scratched rim special Roland's!

I was picking out a few stones from one of my winter tires, and found what I thought was a rock…read morewas actually a nail! The tire had been holding air, but I was not going to chance it. I have 2 complete sets of wheels and tires (winter and summer). Both wheels require a special lug nut tool remover! Of course, the one in my glove box was the wrong one. The correct one was at home with the other set of luggage nuts. So, the staff at Roland's checked but did not have the tool needed, I should have known better not to check! So, back to Wareham, then back to Roland's. They took me right away and removed the wheel, then the tire off the rim. The nail had penetranted that if I had removed the nail myself, the tire would have gone flat. They were easily able to repair the tire, and I was on my way in a short time. I only went thru all this because all thru this, the staff at Roland's were sympathetic and never made me feel bad because I had messed up. While there, another customer had gotten a flat, but by driving while the tire was flat damaged, the cord. I listened as they explained it. They were not trying just to sell him a new tire, but simply explain his situation. This is just another experience with Roland's, that makes them my go-to place, and I highly recommend them to anyone who asks!