We had a disaster when an insulation installer punched two huge holes in our bedroom and family…read moreroom ceilings and caused cracks in three other rooms. We were extremely distraught, fearing that our home would not be corrected properly and that its resale value would be significantly compromised. To complicate matters, we have popcorn ceilings and did not want three rooms with flat ceilings while the rest of the house remained textured. We decided to have the damaged areas corrected to match the existing popcorn texture. We asked the insulation installer to contact Humphrey Drywall of High Point, NC, as we had previously used them for a small job with excellent results. Brian and Speedy from Humphrey Drywall did a fabulous job restoring our ceilings to perfect condition. They are true miracle workers--there is absolutely no discernible difference between the repaired areas and the rest of the ceilings. They are one of the few drywall companies capable of working with popcorn ceilings, and they are the absolute best at their craft. I wholeheartedly recommend Brian and Speedy, at Humphrey Drywall, for any drywall or painting projects. If your home still has popcorn ceilings like ours, Humphrey Drywall is the only company to call.

After my ceiling caved in due to a leak, I needed to find a reputable company that could complete…read morethe job in a timely manner. Humphrey Drywall responded immediately to my inquiry and sent a top notch drywaller out the next day to patch and paint the ceiling. He did an excellent job at a reasonable cost. I highly recommend this company.

If I could give a minus value I would. They are unethical people. They will take your money, make…read moreexcuses, leave you with a mess, and never complete the work. My parents house was destroyed by them in 2014, they made excuses for years, did not return the money and they never completed the job. Do not trust them or hire them. You will regret it

It's unfortunate that things have escalated to the point that I now must leave a negative review…read more The short: Tim Moss refuses to return a (significant) deposit for work that was never started. The long: We signed with Tim Moss in mid-March to perform a series of projects. A deposit was paid and we were told Crystal would be in contact to schedule the work. 2 weeks pass and I'm the one to reach out to Crystal (all documented in email). Me (March 28th): Hi Crystal, I don't think we discussed scheduling when Tim was here. Do you have a sense of when this work will kick off? Crystal (March 28th): Hi, Jeremiah. I'll speak to Tim about this and get back to you as soon as I can. Thank you. Weeks pass Me (April 18th): Hi Crystal, Are there any parts of the 3 projects we can start on while waiting for the permits? Perhaps the garage? Crystal (April 18th): Hi, Jeremiah. Hope you are doing well. I can check into this. I'll let you know. Thank you. Weeks pass Me (May 17th): Hi Crystal, Can you give me some kind of timeline on when you'll be able to start our projects? Thanks Crystal (May 17th): Hi, Jeremiah. Yes, I believe I can . I will speak with Tim and let you know. We are hoping to start on demo work soon. Thanks, Crystal Between May 17th and Jul 1st, the work still did not have a start date. During that time, I called Crystal multiple times to inquire about the project start. Crystal apologized multiple times for the delays. Each time I connected with Crystal, she spoke about "possibly starting next week." Near the end of June, I called Crystal to discuss some changes in scope to the outdoor project. Tim's son came out the next week to review the changes and update the estimate. The new quote was provided and I asked if we could adjust the contract to only focus on the indoor projects. After 4 months, I needed to get moving on the outdoor projects before the summer was over. No response to my request to change the contract. Additionally, still no start date for the interior projects (the scope of which never changed). Between July 12th and July 31st, no start date. Multiple emails and phone calls - multiple statements of "maybe next week." On July 31st, I emailed Tim officially requesting a cancellation of the contract and a refund of the deposit. No work had been done, no material ordered, nearly 5 months had passed. Tim responded in a way I can only describe as out of touch with reality. He sent a long email claiming I was the cause of the delays, that I denied them access to start the work, and that "every time we come up with a solution for one of your many obstacles, you knock the solution down." What? Like, for real, what? I can't and won't comment on the quality of their work - from their online reputation, it's probably really good (which is why I selected them in the first place!). My warning to anyone planning to do business with Tim Moss - get everything in writing and don't make a down payment until work has actually started. Oh, the cherry on top, they charge $300 to come out and provide an estimate. They say this is credited to the project if you sign with them, but now that the work is cancelled, I'm also out this money. Would not recommend.

We used this company when we moved house and when we bought our new home. We had extensive crawl…read morespace work done, as the HVAC company we used had been extremely negligent. We found Louis great to work with, always on time and completed the work in a timely fashion. Talked us through options so we were able to make decisions that suited us. When given a price he was fairly accurate unless something unforeseen came up. We are about to have him do some work, making this his fourth job for us. Honesty and integrity, nothing like him.

A very personable, reliable and competent contractor with a great price. We have hired Louis…read moreseveral times

This company was referred by my insurance company. I had a terrible fire, and I was totally taken…read moreadvantage of by this company. This company claims to be experts in fire, water, and smoke restoration. Due to the lack of and short cut taking they cost my insurance company almost 400k to restore my home which was a ridiculous amount for the amount of damage that TriCo claimed. I had to have other companies come behind them and fix things that Tri-Co was not capable of completing and or fixing correctly. They used lesser quality materials and installed items I did not want or ask to have in my home. And on top of this amount, they wanted me to use the replaceable content $ to pay for some of the work. Greed, greed, greed. So sad. Clint Pressley attempted to advantage of my vulnerability while he is married. Chad and his crew smoked marijuana on my property while on the job. I have so many rude text messages and conversation recordings to back this. Not sure if the insurance man was in on this robbery with these guys, but he would side in with them when I called him for support. Very, very sad. I decided to complete a review upon my last text message to them about two outlets that have not been properly installed and a continued leaking issue in basement where the company cut through my brick and did not patch the area afterwards. Jeff the contractor hates to take responsibility for his choices and companies that he works with, I say this due to his arguments when I would address things such as what I have written about and so many more of a yearlong problem I called 58 Foundations and Waterproofing to assist in the water leaking that TRi-Co's team left unresolved.

We highly recommend Tri-co Contractors, Inc. to construct your new home, or remodel and restore…read moreyour current residence. We had many community and friend references validifying this team's work. Upon arrival, Jeff Souther, and his friendly/knowledgable staff/family, made us feel at ease while conveying/discussing our plans and dreams. Jeff guided us through the step-by-step process beginning with: Choosing our house plan, and then sending us to reputable companies to pick items such as granite, tile/wood flooring, stone, brick, faucets, lights, etc. He helped us stay within our budget; however, choose exactly what we wanted! Jeff always tried to meet any requests you asked while always using level-headed, sound advice. Using his strategy of cost/plus building, we came out ahead, saving on costs projections. Once beginning construction of our home, all went like clockwork, and often ahead of schedule! Jeff is extremely organized and is excellent leader, often working side-by-side his employees! He also has excellent and dependable teams in place, with planned steps/dates for each team to complete needed tasks to be done. We were totally amazed daily how clean the job site was left at the end of the day as work was done. It was obvious too, that Jeff took great pride in his work, wanting the construction, not just pass inspections, but have qualities that really make it feel like "h0me"! You would often see him landscaping plants/seeding the yard at sunrise, or watering it on his way home from another job site. He even returned to the job site in a few days after having knee replacement! He wanted your home to be a "star" in the neighborhood, and we really feel it is thanks to his expertise! Thank you Jeff Souther, truly a remarkable builder/contractor and good friend to the customer!

How to deal with Catastrophic failures? YOU CALL THE BEST!…read moreWe can't say enough about B&B. Many years of dealing with Contractors have taught me one thing. They can't all be trusted and many are only in it for themselves! B&B is not your average run of the mill, let's go make some money type of Contractor. Brandon hit this project head on and provided us A,B and C solutions with pricing options. He took the time to spend with us, walking through each scenario listing pros and cons for every option. The decisions were left up to us with zero pressure to choose one over the other. This lead us to choosing a more expensive route but we knew in doing so that the problem would be solved forever! If you are looking for a company that provides, Professionalism, Courtesy, Compassion, Responsive and all around great business experience, then give Brandon and Bailey a call. You will not be disappointed! We will definitely be doing business with them again! Thank You B&B Diversified Services for a fantastic business experience!