This is not about the doctor whom I never met. I want to share a really bad experience I had with this optometry. The same message below is also posted under the page of Dr.Busby. I hope the doctor can see this and be aware of the front desk issue, which has been mentioned repeatedly in other posts. It is so hard to get a prescription. It is associated with unnecessary services and exams which are not covered by insurance. The front desk really treated the customer in a very mean way. Totally do not understand what is wrong with their services. Just a signature on the prescription can torture you so many times. From making the appointment to get my prescription, two months has been passed. Still waiting for a signed signature! Doctor Busby, if you see this, ask your front desk what happened and get a better front desk who can honor or at least respect your customers please！ read more

The best annual eye exam that I have ever had! I moved to Davis recently and I was looking for a local optometrist. Dr. Suzuki is awesome! She is professional, thorough, knowledgeable and so friendly. Dr. Suzuki clearly cares about every patient, taking the time to address individual concerns and situations. Truly and impressive and excellent experience. 10 stars out of 5!!! read more

I love seeing Dr. Suzuki! She spends time with you to explain things and explore your issues, and was able to come up with solutions unique to my needs (in my case, a special pair of glasses only for computer use). She is a delight to talk to, and I now always look forward to my eye appointments. Very highly recommend! read more

I had an eye event and my regular optometrist was on jury duty so Dr. Suzuki was able to fit me in. She immediately put me at ease and explained what was going on with my eyes thoroughly. I left reassured that I had nothing too much to worry about now but she let me know the symptoms to watch for and advised me to come back if anything changes. If I didn't already really like my current optometrist, I'd switch to her. I recommend Dr. Suzuki (and my current Dr. Busby) to anyone looking for excellent optometry services in Davis. The office staff however not so impressed with; it would have been nice to have gotten a phone call to let me know that my doctor was on jury duty before I showed up at the office for my appointment. I then had to return later to see his colleague. read more

Unfortunately, the doctor nor the receptionist inform the patient about hidden charges until billed. The receptionist did the routine testing without telling the patient or giving the patient the choice of having a non-insurance covered retinal image taken. This is an underhanded way of charging unsuspecting clients. read more

I've been seeing Dr Jo Anne Suzuki for over a decade, and she is just the best. She's friendly and funny, incredibly knowledgeable, and she obviously loves her patients and her work! Her exams are thorough and speedy -- she knows we've got lives! -- but never rushed. She's super good about following up to make sure that I'm happy with my prescription. And when I buy contact lenses, she always makes sure I can take advantage of any rebate offers available to save me money. The selection of frames in her office is varied and cute, and her staff knows how to help me get the most out of my VSP benefit. (Her partner, Dr Busby, is quieter but also great, and he's been wonderful in the rare times I've needed assistance and Dr Suzuki hasn't been available!) Even though I moved to Elk Grove in 2012 and I've got plenty of alternatives to choose from, I still drive out to Davis for my annual exam because I love the service I get from Dr Suzuki and her staff so much. I recommend her to all my friends and family. You cannot go wrong with Dr Suzuki and Davis Optometry. read more

Before you read this let me start out by saying I started my journey to get contacts in August. It's now January and I still don't have usable contacts. I don't usually yelp places. I understand that sometimes you will get bad service because someone having a bad day. I understand that we are all human and that errors occur. I understand that sometimes things I may not comprehend are complicated and will require patience. What I don't understand is being blind to your customer's needs and not trying to get the best service for someone that has already had a bumpy start to your business. I finally decided to try contacts out. I googled optometrists by my work and saw that Davis Optometry was close and had good ratings. I made an appointment. The next day I got a call--they had made me an appointment with the wrong person and needed to reschedule. I then had to cancel an appointment because of a work obligation, which was a complication on my end and not their fault. However, we rescheduled the appointment and had the exact same thing happen to me--they couldn't do a contact fitting on the day they had scheduled me so we'd have to reschedule again. Once is an accident, twice is concerning. It also happened one more time! Three times is more than a coincidence, it shows that the staff is not on board with making sure the customer receives the services they need. I finally was able to get in and get my eyes checked. Surprised by how high my bill is, I go back to my work and ask about my benefits. Turns out I have been over-charged. I call the office and get some very confused front office staff. They call me back later and say "Hey, we overcharged you." I had them take my pupil distance for glasses I wanted to buy somewhere else. They gave me the wrong measurement and I had to return my glasses and get my distance taken again. I've been back 6 times for trial contacts to figure out what works with my eyes. On one occasion in particular I waited for the office to call me to tell me my contacts were in. A week later I realized they had never called me. I called them and low and behold my contacts were in. I have had numerous pairs of trial contacts to figure out the best strength and weighting. I wasn't available in December to go back in and say "Hey these are worse than the last pair." I call to make an appointment and they inform me that now my appointments will be $35 since it's been past 3 months. This is a stipulation I wasn't informed of. I do not understand why I'm being charged for something I have no control of? Should I have been speedier with my last pair of trials? I have decided to go somewhere else. I'm going to eat my initial fitting charge and just restart this process. I don not recommend this place, especially if you're new to contacts. I will say this though--the people are very nice. read more

Dr. Suzuki is so awesome! She is knowledgable, welcoming, friendly, and I can tell she really cares about her patients. There are 3 optometrists in this office and from what I've heard, they are all super wonderful! I was referred to this place by 2 of my coworkers and I can't be more happy. They open the second Saturday every month (by appointment only). This place is across from The Cannery, near some apartments and other offices. It has its own private parking. I came for an eye exam and contacts fitting. She was very thorough and answered any questions I had. I will most likely stay with her as long as my insurance covers it haha! Make your appointments in advance, they get filled up. Short version: It took me 3 different contacts before I found one that we both agreed were a good fit for my eyes. She provided samples of contacts and additional follow up exams for my contacts fitting. She was patient and made sure everything felt comfortable for my eyes. She was personable too. I felt like I learned a lot more about our eye health and some advice on life too. Long story: Because I've had contacts before but never a fitting, she wanted me to come back with contacts so she can see how they fit in my eyes. I wanted daily wear, so she gave me samples for a few days. When I came back, the contacts were really drying in my eyes, and she also saw that I have allergens (so crazy. I didn't know you can see that from your eyes. I didn't even know I had allergies!). She explained to me and reassured me that there are plenty of different types of plastic. She sent me home with some samples of the next "level" within the same company group with a higher oxygenation. I came back for a follow up appointment, and I told her I had a difficult time taking them out, but it felt better. So moving horizontally, she gave me a different brand with similar plastic. I came back for another appointment, and we both agreed that they were a good fit for my eyes. read more

I absolutely LOVE Dr. Suzuki, she is by far the most knowledgeable and attentive optometrist I have every had! She is always giving out free samples and her personality is completely awesome. The only reason I put 4 stars is because one of the women who works at the front desk is a complete idiot and drives me nuts. I believe her name is Terri, and she has screwed up every interaction, order, appointment time, scheduling, and even giving me demo contacts. It is so bad that I have considered switching to another optometrist. read more

I had an appointment with Dr. Suzuki this past Wednesday. The entire experience - from scheduling to checkout was amazing! Her office staff are very personable and helpful. Then when I met Dr. Suzuki, she is not only a riot to hang out with, she is knowledgeable, informative, and takes that extra time to make you feel comfortable. I've been wearing glasses and contacts for 26 years and this is the first time anyone has taken the time to explain how the exam tests work, the difference between clearer vs blacker vs blacker & clearer. Other ODs clearly had a preference for what they wanted to sell you and nudged you in that direction. Dr. Suzuki listened to what I wanted and gave me information to work with, as well as shared her own personal experiences, helping me to make a decision. I absolutely, absolutely will go to her from now on. I would recommend her and Davis Optometry to anyone! Oh, and this part is important... They are very careful re: COVID-19. Everyone wore masks at all times and thoroughly washed their hands. I also noticed that the medical assistant disinfected the equipment prior to and after use, which I think is an excellent practice. I have not personally witnessed that level of conscientiousness in an office visit setting before and it made me feel a lot more comfortable. These folks are awesome! read more

I had an appointment with Dr Suzuki yesterday. The entire experience - from scheduling to checkout was amazing! Her office staff are very personable and helpful. Then when I met Dr Suzuki, she is not only a riot to hang out with, she is knowledgeable, informative and takes that extra time to make you feel comfortable. I've been wearing glasses and contacts for 26 years and this is the first time anyone has taken the time to explain how the exam tests work, the difference between clearer vs blacker vs blacker and clearer. Other ODs clearly had a preference for what they wanted to sell you. Dr Suzuki listened to what I wanted and gave me information to work with, as well as shared her own personal experiences, helping me to make a decision. I absolutely, absolutely will go to her from now on. I would recommend her and her practice to anyone. Oh, they are also very careful re: COVID-19. Everyone wore masks at all times, including me during the various tests. I watched as the medical assistant disinfected the equipment prior to and after each use - and they all washed their hands vigorously for a full two minutes. I have not personally witnesses that level of conscientiousness in an office visit setting before and it made me fee a lot more comfortable. These folks are awesome! read more

My mother and I have been patients of Dr. Suzuki for years. Dr. Suzuki is incredibly kind; unfortunately, her office staff remain rude, racist, and unprofessional. My mom recently returned to have her prescriptions updated and after weeks of inconsistent and miscommunications by the staff towards my mom, I was floored to learn they proceeded to berate my mother in the office. As a board certified nurse practitioner who has worked within clinical offices and hospitals for years, I know what it is like to interface with patients and to have difficult days. There is no excuse for the lack of professionalism, unclear communication, and inability to utilize active listening. If you want patient centered care you need to make sure all your staff are trained as such! To prospective patients: go elsewhere! To make matters worse, the office staff speak loudly when discussing other patient's information including SSN, full names, and credit card information. read more

I have been very frustrated getting the run around from her office. I think my lens prescription is incorrect, and I have spent weeks trying to get the correct message to Dr. Suzuki. I will have to wait until my next appointment and see her in person. read more

After my most recent visit with Dr. Suzuki, I felt the need to advertise for her on yelp. I have horrible vision, always have, and so I dread eye doctor appointments. But Dr. Suzuki makes it so comfortable and never makes me feel bad. And she'll explain everything she's doing to you, with some side humor to top it off. That said, she loves to chat you up, so be prepared for lengthy appointments, but it's what adds to the experience. They're also really cool about free samples, finding you rebates, and getting you affordable contacts. Overall, I'm always happy with my experience here and would highly recommend Dr. Suzuki. read more

Dr.Suzuki is incredibly friendly! Staff is good too. I've had a very good experience every time I have gone in and recommend this place to everyone read more

Dr. Suzuki is great. I was concerned about finding a new optometrist in Davis since I have previously had PRK (something like Laysik). Dr. Suzuki made me feel comfortable and in good hands. She understood right away when I told her my concerns. She explains things in detail and doesn't seem bothered at at all buy extra questions. She's very nice and wants to help. The number of frames to choose from is not that great but the I do not really care about that since the doctor is so good. read more

Dr. Suzuki is super nice, funny and has been running her business for 20+ yrs (but she looks very young, like in her 40s!). She spent the whole hour to do the exams and answered my questions. They have nice selections of frames too. read more

I hate doctors. All doctors. Even optometrists. But not Dr. Suzuki. Dr. Suzuki is amazing, both as an optometrist and as a human being to interact with while you're there. She takes the time to explain everything to you, make sure you don't have any questions, find solutions that fit your lifestyle, and get to know you as person to make sure your needs are met. She's given me free samples and other necessities without giving me the run around. I like the staff there, as well. They're very competent, and work with you to make sure your needs are met (especially in terms of compliance with your individual insurance coverage). Also, they're pretty good about having appointments available - I hate those offices where you have to call 2 months in advance to get any appointment, and that completely shut down for most of December. I had an appointment Christmas Eve morning, because that's when worked best for me. Having a medical professional that is both accessible and available is HUGE for me. I can't say enough about how happy I am with her, and with this business in general. read more

She is amazing! Unlike most doctors who don't have much time to spend talking to you about your reasons for your appointment, Dr. Suzuki spent over an hour with me explaining what exactly was wrong with my eyes, what she was looking for, and even gave me advice about school. She is one of the coolest people I've ever met and I'm so glad I made my appointment with her. She made me feel incredibly comfortable, especially since I'd never had an eye exam before and didn't know what to expect. She gave lots of info about what was going on and assured me I had no need to worry. If you're a student she does give a student discount and SHIP insurance covers part of the visit and part of the lenses and frames if you need glasses (not sure about contacts). Overall I don't know that I've had a better experience with any doctor, and I've been an athletes whole life so I've been to my fair share of doctors. If you are looking for a smart and friendly eye doctor I'd definitely head to Dr. Suzuki!!! read more

I have nothing but good things to say about Davis Optometry. Dr. Suzuki puts one right at ease. She is very knowledgeable, is able to share that with her patients, and she is very thorough. When Dr. Suzuki was not available, Dr. Busby didn't hesitate jump in to help in the process of things. Thank you for such a wonderful experience! read more