I really wanted to love this place! I have been going to Lush forever and wanted to try Buff City…read moreafter seeing their new location open at Easton. I went in and was blown away by all of the different scents that they have! They are cruelty free, use no harsh chemicals, plant based, and items are handmade daily. I bought two laundry soaps (they were buy one get one), shower oil, body scrub, two soap sleeves (LOVE THESE SO MUCH), two soap bars, and a bath bomb for around $60. This price is unheard of for everything that I purchased! The only reason I cannot give them 5 stars is because I had a reaction to the actual scent that I bought. I purchased 'Good Morning Sunshine' in all of the products except the soap bars. My skin reacted fine to the soap bars, but I had a reaction that left my skin itching all over. When I reached out to customer service, I was told to speak with the manager (Julie) for either an exchange or refund due to the reaction. When I arrived to the store, Julie was not there so another manager helped me. This store is so new that it seems like everyone is still trying to learn how to use the system! Unfortunately, I was not able to get an actual refund to my card. I did end up getting store credit, which is great, but I probably will not be able to use it! I am planning on passing this store credit on to someone who loves Lush as much as I do and can benefit from trying something new! The employees at this store are so friendly and go out of their way to make sure all of your questions are answered! There is a place where you can try their items as well! I definitely recommend doing this! I loved the feeling of putting on the shower oil after using the body scrub. It sounds like this reaction was definitely scent related... my nerves got the best of me and I was too afraid to try the unscented due to the past few weeks of constant itching. I now am back to using my regular laundry detergent and skin care items!

I don't normally do reviews on small businesses because that is for my Instagram blog but I thought…read moreI'd write one for Buff City Soap as I was impressed with their customer service. I went to Buff City Soap recently for the first time and they were having a sale on laundry so I decided to try their dryer balls that weren't part of the sale but they gave me a sample so it was a good buy for me. I tried their laundry detergent and am very impressed, my clothes have never smelled and felt better as the detergent comes with Soap With 100 % Coconut Oil, Citric Acid, Washing Powder, Essential Oils and/or Phthalate & Paraben Free Fragrances. My clothes are so soft and feel fresh. The Wool Dryer Balls (3 Pack) are great as they replace those stupid dryer sheets and I just read on their website now that you can return to any Makery to get them re-scented. I knew that I needed to get the re- scented every 100 loads but wow! Another thing I want to note is that I didn't like the scent that I got at all so I brought them back the next day and they just switched them out, no questions asked. Great customer service. Can't wait to go back soon and try more.

Anna is incredibly insightful and experienced in the fragrance world. Her love for fragrances is…read moreshown through her vast collection of niche and ultra niche fragrances. Very pleasant buying experience, prices are very reasonable too with travel sizes being offered and the chance to get a small decant of a fragrance when a full bottle is bought. 10/10 recommend! I will be coming back!

I went to the Grove City location and I wouldn't go to any other store Kyle the manager makes that…read morestore he is professional and so accommodating he is my go to guy thanks for all you do Tammy

Great customer service! They were slammed because of a soap sale. My online order wasn't ready…read morewithin the normal timeframe because they were understaffed. When I stopped by to pick it up and it wasn't ready, they were really nice and accommodating and got my order together so I didn't have to come back. I don't live in the area, so I was really appreciative of that!!!

"Finally found a place where I can actually create MY scent"…read more I stumbled onto The Oil Bar looking for a dupe of a designer perfume I loved but couldn't keep buying full price, and I ended up discovering so much more than that. They carry hundreds of fragrance oil "Types" inspired by popular designer scents, but the real magic is in how customizable everything is. You can shop by fragrance family -- fruity, citrus, woody, musky, gourmand, you name it -- or go deeper and actually learn how top, middle, and base notes work together so you can build something that's completely your own. I started with their Fragrance Roll-On in a single scent, but once I read their blending guide I started layering two oils together and now I have something nobody else smells like. Beyond the oils, they've got home fragrance oils, soy candles, body products like shea butter, and bundles that make it easy (and affordable) to try multiple scents at once. Their "Reward Drops" program also makes it easy to keep restocking favorites without it feeling like a splurge every time. What really sets them apart though is the philosophy: there's no "right way" to wear a scent here -- it's about discovering what feels like you. For anyone who wants fragrance to feel personal instead of just picking whatever's on the department store shelf, this is the place.

​I've been a loyal customer for years, ordering from OH to CA, but the customer service has…read morecompletely deteriorated. On a previous order, they sent the wrong items, made me take photos of the shipping label and contents, and then sent rancid oils after a two-week wait. Most recently, I was shorted half of my online order, and customer service has ignored my outreach for three weeks. Combine this with their unstable retail locations and poor staff attitudes in-store, and it's clear they don't value retention. It's incredibly short-sighted to lose a long-term customer and earn a review like this over the cost of simply fulfilling an order correctly. Buyer beware.

I had the great pleasure of meeting Indria. She is so knowledgeable about the merchandise and is…read morewilling to stop what she's doing to assist a customer. Each time I see her she is working like a little bee. She's so refreshing and a great representative for DFWH!

Do. Not. Go. Here!!!!!! I very rarely give 1 star reviews,…read morebut this one takes the cake. The workers are immensely rude. They arbitrarily decide to close their fitting rooms (once my family members were the only ones in the entire store, and they said their fitting rooms were closed because they were understaffed, but there were multiple workers). They have yelled at my family members too, and were condescending. They also arbitrarily don't allow returns. I'm certain that the workers are racist, but even if they're not, they're at the very least nasty people who obviously shouldn't be in retail. If you want cheap clothing, I would recommend going to any of the other locations!

Store was packed so I kept it brief-- the staff is kind and greeted everyone as they walked in…read more *Kimberly (again, Hilliard location) went above and beyond to help me and answer my questions (even though they were swamped!) thank you Kimberly for the positive experience! Vast selection - will shop here again

The majority of my closet is consignment/second hand, so I have spent many hours in all of the…read moreconsignment stores around Columbus. This location buys and sells both men's and women's clothing. Each location buys based on the area, so what may sell well/buy well here, may not be what you will find in other locations. For example, you'll find many more high end items in Dublin than in Hilliard. You may find jeans here for around ~$15/pair. Shirts ~$10-14 each. SELLING: * when you sell, you will get $ the day that you sell your items. This is similar to Platos Closet/Clothes Mentor, but unlike many of the Grandview consignment stores where you don't get $ until the store sells your item. I prefer getting my $ up front, so I appreciate that here. * You get ~30% of what they will sell your item for here, whereas you will get up to ~50% of sell price at the Grandview consignments for example. * You can also get store credit instead of cash here. In that case, they give you 25% more. Note that each Uptown is individually owned, so you can only use that store credit at the specific store you sell. *On average, you really only get $4-5 per item you sell here. * The wait time for selling your clothes is typically only ~5-15 minutes, and you're required to stay in store as they sort through on your first visit selling. BUYING: * note that you if you do return something, you can only get store credit or exchange for something in stores. They will not refund you. *Overall, pretty average. I don't really find much here, but my style fits the Clothes Mentor/Dublin style typically.

Very nicely laid out store. I love all of their products. I always get their Ocean Salt face scrub…read more It's expensive but it's totally worth it!!!

Olivia was the best this morning! She pointed me in the right direction when I asked for advice on…read morehormonal acne :-) thank you so much! The store was very clean and (as always) smells so nice.

World Market is a great place to browse unique items that you won't find at other stores. There are…read moreso many unique home decor accessories including lamps, chairs and rugs. If you are looking for something different and unique would definitely go to World Market.

Been to both world markets in a week not impressed with the customer service or management.read more