We met Joan by accident when we decided to casually take our Zillow-browsing offline back in March. She was at the first open house we attended and her enthusiasm and knowledge lead us to meet to further discuss the start of our home-buying process. In our first consultation with her, she outlined the whole process for us as this would be our first home and explained everything so clearly that it was easy to digest all the information. Throughout the process, Joan was prompt, thorough, and made the whole experience an absolute breeze. She lined up 5 showings the first day we had available to meet and we ended up making an offer on one of the 5. She did the background work to help us find the best offer, which was accepted among many others. On top of being a knowledgeable realtor, Joan took the time to get to know us even in the short time it took for us to find our place and helped us feel at ease during the little buying stressors that popped up along the way. I would absolute recommend working with Joan and look forward to working with her again in the future! read more

If I recall, Joan was a random bubbly person I met at a mutual friend's wedding at least 5 years ago. We were seated at the same table, and naturally gravitated towards one another, making small talk. I then found out that she was a realtor, but at that time, I was a young pup, trying to figure out what I wanted to do in life - to go to law school, or not? Shortly after meeting her, I realized I should invest in some property. Joan spent a lot of her time helping me find properties, each time cautioning me about foreseeable things that could arise. Each and every time, I approached properties with caution because I was fearful of making the wrong choice. Sadly, Joan's assistance at that particular point in my life did not render any financial gains, but it left a lasting impression. Years later, this tall handsome man fell in love with me, and he proposed. Joan and I reconnected sometime around this time, and she was invited to our wedding. Joan also invited us to some of her summer events, each of them fun! Although I have many friends that are realtors, Joan's lasting impression, honesty, advice and no-pressure approach in helping me find the perfect home had me circling back to her this time around -- this time with the tall handsome man -- my husband. Currently, Joan and her business partner, Alicia have been working with us around the clock, when their time permits (and even when it does not), as they have, in total, a little more than the seven dwarves from Snow White. [Yes, children.] In other words, Joan is a time-bender. For those of you looking for a realtor who is HONEST, GENUINELY CARES and isn't all about money, please go see Joan! She will help you find a house that matches your lifestyle! **Holding Joan out in my arms as Mufasa holds out Simba.** I seriously praise this woman - she is kind, compassionate, sincere, professional, genuine, knowledgeable & a great person to be around! read more

Joan is an awesome agent! She is highly knowledgable, provides excellent customer service, and is highly dependable. Joan has helped me with my real estate needs on more than one occasion and I have been completely satisfied each time. I highly recommend Joan to anyone looking to buy or sell real estate. read more

Even though Covid has drastically changed the home buying process, Joan and Alicia definitely made it very stress free and was there for us every step of the way! They were extremely helpful even though it was during the holidays. We are very happy to start a new chapter of our lives, with the help of these 2 amazing ladies. I can't express enough how appreciative we are. read more

Joan, yet again, closed another deal for our next house. She continues to exceed my expectations with her professionalism, optimism and work ethic. I ended up choosing a loan officer/company that made the deal so much more difficult than it had to be. Joan and I literally had to do some of the processing of the loan ourselves! She stepped right up to the plate to do that (without my asking) in order to make the deal happen, even though that wasn't even her job function. She was really the ring leader in the whole mess of what buying/selling a house could be... and she checked everyone (lender, escrow, title and the seller's realtor) so that we would close on time. Bottom line: She will work her hardest for you to get you in the house you love. What sets her aside from the rest, is that she truly wants the best for you and not just to make a sale. read more

What can we say Joan's knowledge and patients were amazing through our home search. We appreciated her compassionate approach she had with our concerns during our journey. Joan was quick to act on organizing viewing and with instinct updates on properties in question. We can't thank her enough for a wonderful experience. read more

Joan is a rare find - she is both knowledgeable and compassionate. She legitimately cares about her clients and made it her personal mission to find the ideal home for me. Her patience and expertise were paramount during my search, and I'm extremely glad we crossed paths. I'm looking forward to working with her for the foreseeable future! I'd recommend Joan to anyone who values authenticity and kindness. read more

Could not have asked for a better home buying experience! Joan and Alicia helped my wife and I land our dream home all within just a few weeks, and from the other side of the country. Their responsiveness to our long list of questions and expert-level advice truly made for a smooth and worry-free purchase. Ultimately, without them at our side I do believe my wife and I would still be searching for a home! read more

Joan made it happen for us in a timeframe I never thought would work. She got us into a great fit house for us, all the while making it a great time for us too. Moving from San Diego to Fountain Valley could have been a challenge for most agents but not for Joan, she made it happen for us. If you're looking for a real estate agent who is friendly works hard, looks out for your interests before during and after the sale, you'll love working with Joan. I would highly recommend her to anyone. read more

Joan was awesome! Within 3 months, our house was sold. We signed with her in March and by May we're moving out. The whole process was quick, painless and relatively stress free. I couldn't be more pleased with her professionalism and real estate knowledge. We always felt that she had our back. read more

Joan has been my go to realtor for years! I refer all my friends and family to her because she's easy to work with, is reliable & truly cares about her clientele. read more

Last year my husband and I were ready to purchase our first condo. We had no idea what it was like to purchase real estate so we printed up some information on condos that were for sale and we drove to the locations. The very first condo we visited was locked( obviously) so we were looking through the window when Joan walks into the property and asks us if we were interested in the place. She asked if we had a Realtor and if we had done any paperwork to get the loan process started. Of course we had nothing because it was our first day looking at places. She was so nice and HONEST; which is hard to find in the business of real estate, that we called her the following day and asked if she could represent us. She answered every single question we had about how to get a bank loan, the ins and outs of owning a condo and most importantly questions that every first time owner has. She was never rushed, never in a bad mood (despite the mean and uncool lenders we had to deal with) and most importantly she was patient. When things got really bad she was so calm and cool. She worked with our schedule perfectly and made sure that we were also on schedule with all of our paperwork. Joan was a pleasure to work with. It's been a year and we are happy owners of a beautiful condo! Thanks a million Joan! read more

Joan went above and beyond. She was always so fast in responding to calls or e-mails. Joan is easy to work with and she is very enthusiastic and hard working. Durning our short sale we ran into a few road blocks but Joan stayed positive and kept pushing on. We are very thankful in being able to work with her. read more

We went to Joan after the first 2 agents I tried were a complete waste of time. When we asked to look at a home she got it set up fast and meet us at the homes we were interested in even though they were quite a bit away from O.C. area. She was very good at hand holding us through the process of buying our first home. She made the whole thing much less stressful and helped us save some money buy advising us to shop around on lenders. Thanks Joan!! read more

We've been going to Joan every time we are thinking of moving to a new place, whether for rent or purchase. She's always been very helpful and patient with us. Great at guiding us through the process and making sure we are on the same page as to what our family is looking for in a new place and giving us an idea of what's out there. Thank you for helping us get into our first purchased house in less than 2 months! You are the best! Thank you thank you! read more

I've known Joan for almost 10 years now, and it all started when she was my parents' realtor for their first home purchase. She was amazing then and has only gotten better over the years! Last year she signed on to be realtor for my first home purchase, and this year she helped me sell it and both processes were quick and painless thanks to her. Not only is she extremely communicative during the process, she is also willing to go above and beyond. The other people she works with to stage, photograph, and prep your home are just as professional and excellent as she is, so you always feel like you have one less thing to stress about. I couldn't imagine going through it with anyone else, and I'm so grateful for all that she has done. read more

We cannot thank Joan enough for helping us sell our first house and buy another house in just a little over a month! She is extremely organized, thorough, professional and knowledgeable. She and her team prepared, marketed and priced our home strategically which resulted in multiple offers from one open house weekend and yielded in us receiving above our asking price. She also helped us find the perfect house for our family which made us feel that she truly understood our needs. She explained everything extensively so that we always felt comfortable and informed with both the selling and buying process. Joan is also very resourceful and flexible, which was very helpful in finding key services, fulfilling all requirements and attending all meetings/vendor appointments. She was consistently quick to respond to any inquiry and displayed excellent service throughout. We always felt that she cared and had our best interest in mind. We highly recommend Joan Macalalad to everyone! read more

Joan worked on my short sale in 2011-2012, she stayed focused and positive even though the mortgage company was giving us the run around. I would work with her again if I moved back to the OC. read more

Joan was very helpful in the process of finding our dream home. She is very knowledgeable in all aspects of real estate and she is always available and willing to answer our questions. We will definitely go back to her in the future. Thank you, Joan! read more

Joan is amazing!!! I recently used her for my sale and purchase and both were handled so smoothly and with great professionalism. She was patient and understanding of my real estate indecisiveness and never made me feel bad for not liking even the smallest thing. Her positive attitude was always refreshing and her constant smile kept me hopeful when I never thought I'd find something. I would highly recommend Joan to anyone who's looking for an agent. read more

Joan was our real estate agent both for selling our house & for buying our next house. Actually she was our agent for selling our beloved home of 10 years, buying our next house, then selling that house & buying our current house. (Long story!) We'll always go back to her. She guided us through our decision to sell our house of 10 years & though it was hard to let go of that house she helped us stay on track for getting it ready to sell & selling it in a timely manner. For much of the preparatory work we used her contacts & we still use or would use a number of those contacts. There is a lot involved in selling & buying homes. Joan made herself available to make appointments, would meet with vendors when we couldn't, helped us come up with alternative solutions when things weren't happening the way we hoped, etc. She helped us wade through pros & cons of various situations, figuring out our top priority needs, understanding housing market 'speak' and so much more. We always felt she was looking out for our best interests and she was always there for us. She has a very 'can do' attitude, is methodical in laying out the plan, has great people skills, and sets our minds at ease as she demonstrates her professional skills. We love Joan and we think you will too read more

Joan is incredible! I can't imagine going through the process of buying my first home with anyone else. She was helpful, knowledgeable, and comforting. I think she was my counselor on the days when it felt like finding my home was an impossible task. Even after helping me find and buy my home (which is my perfect little sanctuary), she has helped with other tasks, and offered recommendations for other services. She has all the right words when you need them, and she is very smart. She knows her stuff, and she will tell you what you need to know (even if that means it's not what you want to hear - she'll tell it to you like it is)! Working with a professional is a must when it comes to a life-changing purchase. I'm so glad I bought my house with Joan because she did things right, she worked very hard, and she was a professional while still maintaining the best, positive attitude I've seen in the industry. You get to meet a lot of realtors when you're looking for the right one, and I'm so glad that I went with Joan. Thank you, Joan!! read more