After all the horror stories we've heard about movers, we are so happy to say that Jochas will not let you down. They came on time, stayed on time, and Quincy and the other gentleman who came out took such care with our furniture. Seriously awesome job. I'll never move myself again read more

It was short and sweet. No drama. No extra costs. The movers came and got to work. They moved all of the items without issue. I've used JoChas for short moves when I lived in Miami. I needed to do a packing and move job due to some health issues. Regretfully, I used another vendor. It was a disaster. On Thursday, I called JoChas. Joann confirmed booking on Saturday and we are done on this Sunday evening by 5 pm. Thanks to Darryl and Greg for a no nonsense move. read more

Where's the zero stars option! Heed these warnings! I hired Jochas Moving Company for our move, and the experience was extremely disappointing. Here are the main issues I encountered: 1. Late Arrival: The movers arrived one hour late with no apologies or explanations. 2. Unprofessional Conduct: From the moment they arrived, the movers exhibited unprofessional behavior. They started slowly, seemed confused about how to disassemble furniture, and had difficulty stacking the truck efficiently. One mover's pants kept falling down, exposing his buttocks, which was very unprofessional. 3. Inefficiency: The movers worked at a very slow pace and spent a lot of time talking and seeking shortcuts that were clearly unsafe and impractical. Eventually, my clients and I had to step in to help move items. 4. Items Left in Elevator: At the end of the move, the movers left several of my items in the elevator. This not only showed a lack of thoroughness but also caused issues with the building's security. 5. Poor Management Response: When I called the office to address these concerns, I spoke with a female manager who was unhelpful and showed no concern for the situation. Overall, my experience with Jochas Moving Company was very negative. The movers were unprofessional and inefficient, and the management did not provide any support or resolution. Never ever use these people. If you have experienced similar issues, report them to the Better Business Bureau (https://www.bbb.org). Checkout other reviews of this company on other sites like Google reviews, etc. read more

I had the absolute worst experience with Jochas on 6/17/22. One of the two movers was incredibly unprofessional. He was taking business calls and cigarette breaks during my 3.5 Hour moving window. When I confronted him, he gave me an attitude and yelled at my partner about me confronting him. To top it off, he was slow and LAZY. My partner and I had to do all of the heavy lifting and moving tons of boxes in order to be able to finish on time. We hired movers because it is supposed to be convenient and helpful, and this was not helpful at all! I called and left a message with the manager and she returned my phone call, but other than that nothing else was done on behalf of the management. No money back. Nothing. To top it all off, the mover then confronted me and gave me a hard time about calling his manager. Unbelievable! read more

Broke my tv stand. Used my packing tape. Smoked inside my apartment while they grabbed items. Moved very slow to get things moving. Most of the time only one mover was inside working. Scratched a $600 table to which they told me they'd have someone come fix it...I called twice to follow up and they never got back to me. Nice people, but their follow up on customer service is awful. They also brought a truck that only goes 30 mph and told the company that they were waiting for me to go faster...I had to stop my car 5 times just for them to catch up. They added 45 minutes to my move because of that until I complained and the owner discounted the added $75 charge. The guy locked the key inside the truck as soon as he got there which only added more time to the move. They seemed like nice guys and said they would honor the extra time because of the door locking the keys AND going 30 mph, then they lied to the company and said I was going slow. Absolutely ridiculous. While I believe the management and customer service team are good people, their employees seem to lie and again their follow through is unacceptable. The first time I moved with them, they were amazing. Seems that was just a one time experience. I referred them to one of my friends, and they showed up at 3am when they said they'd be there at 7pm, then they charged over $200 more after all that happened because of the "extra time" they took to do her move...unreal. I am never using them again, and I recommend you steer clear until they get their customer service together. I lost $700 through the items they broke and they don't have the courtesy to follow back up with me or return my calls to make things right. After the fact, I also found that they scratched 2 of my 4 chairs that came with the table. One of them now has the seat falling off. Extremely disappointed. Steer clear! read more

Damaged my furniture then told me the damage is old. Literally going on over a month. Huge headache and have to involve a lawyer. You cannot treat people like that and get away with it. I can only imagine how many other people had to deal with this. Do NOT hire them. Totally unprofessional and will damage your things. read more

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A couple of weeks after the move when we had finally unpacked our boxes, we searched for the box with our designer sunglasses in it. We could not find it!! We went thru everything. We had not had a burglary and no one had been to our apartment other than the movers. We realized that the movers must have taken them . We lost our Chanel, Gucci, Dior, Prada, D & G, and Versace collection along with a favorite Micheal Kors purse. There is no other explanation. Super angry and sad at our loss. Beware of this company. read more

Hired this company and they damaged my walls, floors, and belongings. Because I gave a poor rating on Facebook the owner refused to repair any of the damages...Has an "F" rating on the Better Business Bureau & poor management! Beware and investigate! They also claim to be insured, however they refuse to provide documentation! read more

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Hate leaving bad reviews but do not go with this company! Couldn't complete the job within time frame, shattered my television, broke my lamp, and hasn't even got back to me on a refund and or tried to make things right. Will be calling my credit card company to try and dispute charges. Moving is already stressful enough now dealing with the aftermath of a crappy moving company has made it even more difficult to settle in! read more

Jochas Moving & Delivery - Movers Near Me - Lauderhill, Florida

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DO NOT USE THIS COMPANY. We were given a window from 11am-4pm, they contacted us once right after booked 2 weeks in advanced and never again. When our window opened at 11, we had to reach out to them to hear of anything. They told us that they had a morning move, fine. By 3pm we had to contact them ourselves AGAIN just for them to tell us they were still working on the same job from the AM and would "keep us updated". They asked just in case if they could come the next day.... Finally at 5pm they texted us to say they were finishing up their morning job and would be heading over, just for them to call an hour later to say they would not be able to come at all. We said alright, what about tomorrow? LIKE THEY SUGGESTED EARLIER. They said "no, can't do tomorrow either!" Horrible communication, customer service, unreliable, etc. Unless you want to be sitting around all day just to get canceled on 2 hours after your window closes. read more

Terrible customer service. They canceled the day of and charged my card three times the amount agreed after they canceled. DO NOT CALL THESE PEOPLE. read more

The movers were polite, but deliberately slow. It took them two hours to move regular household and living items out of my one bedroom apartment into the truck. It took them even longer to move the items off of the truck and into the storage unit. They did not properly wrap my items. As you can see in some of the photos, they half wrapped items. They also dragged alot of my items causing damage. The men could barely lift anything. For context, I purchased a groupon and was told by Curtis that I would be the first move of the day and that the movers would be alert and quick about it. I paid a $100 deposit prior to the move to secure my move date, $275 balance on the day of move, and an extra $450 for going over 3 hours. The company charges $150 and hour. My time started at 10:25am and ended around 4:53pm. My move involved a 1 1/2 hour drive north and the guys had to wait 30 mins at the storage unit for me to arrive. That aside they still took 5 1/2 hours to load and unload. I literally watched a worker bring one dining room chair out of the truck into the storage unit. I could not believe it! I called Curtis immediately upon noticing that they were slow moving at the pickup location. He dismissed my concerns. At the end of the move, I spoke to Curtis and later Sandy both of who could care less about my issues. Sandy thought that it was all about the money, as though I did not want to pay, but it was about the quality of service. I hired a moving company to have my stuff properly secured, transported, and stored. They failed miserably. They did not know how to pack a storage unit and ended up just stuffing items in so it could close and damaging my stuff. What a nightmare. Just HORRIBLE! read more

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This moving company is not up to standards. I used them back in March, they damaged a few of my items, no problem, it happens, but after filing my claim they have been BSin' on paying me for the damaged items. If you would like a better description on the dealings i had with them check the BBB and you will see their responses to my complaint. As of July 2, the last word i recieved from them on my claim is "I'm sorry for the hold-up, but our CEO is going to review for its accuracy of this claim. One more step however, I will let yFMSCAou know what happens. Thank you,Concelor D. Davis, PhD., MHA,Corporate Consultant 954-526-9371" Here is the link to the complaint on the BBB. https://www.bbb.org/south-east-florida/business-reviews/moving-companies/jochas-moving-and-delivery-in-lauderhill-fl-90020194/reviews-and-complaints?section=complaints Terrible business, point blank, my next step is FMCSA and small claims court. read more

The worst moving company ever. The guys damaged a good amount of of my stuff because they were rushing and things fell off the truck. When we unpacked our stuff we noticed other damage. Do not use this company. When I contacted them to get a refund they said because I didn't have the signed paper they cannot give me a credit for the damage. Mind you they have the same signed copy of the paper. Hiding behind office politics instead of doing the right thing. This company is a joke. read more

With Movers it always seem to be a hit or miss, but with JOCHAS moving i was pleasantly surprised. They came on time, were very polite, well informed about my move, and started working immediately. I normally don't go out of my way to post a review of a company, but these guys were exceptional. The move went smooth, and they were very careful with my furniture, boxes and other assorted items. The price was very fair, with no surprise or hidden charges. read more

I posted this review yesterday on the website but it was deleted from the site so I am posting this on yelp. I do not recommend Jochas Moving & Delivery unless you want them to call and tell you the delivery needs to be rescheduled for another day, after you have taken a day off from work. I called this company thinking I would save money as all I needed to be picked up was a table and 4 chairs. Joann the sales woman, told me "I have tomorrow because we are in your area" and gave me a price of $194.00 for one hour 30 minutes and with the possibility of $75 every 30 minutes going over the one hour 30 minutes. She said if you want another day it will cost you over $250 with the same $75 dollars increment. I wanted the dinning set because visitors were coming and I paid. The pick-up place was a house and the owner had taken the day off for this for nothing. It is a shame and a disgrace, a company such as this one plays mind games with people and their time. Don't let Joann fool you by calling you honey and saying phrases such as "God bless you." What she did to tell me tomorrow because later it will cost you more and then call me the next day to tell you delivery needs to be rescheduled is a sin. Of course, I canceled the delivery. Meanwhile, my money has not been put back in my account. read more

The receptionist at the office was extremely rude and lacked integrity. We were told in the beginning that 3.5 hours would be enough but in fact it took 5.5 hours. We called the front desk to get another promotion to upgrade our package to 4 hours and we would've paid the difference but there was no accommodation at all. At this point, we should've went with a pricer company and would've came out better. We only chose this company because of the price, but it wasn't worth it. She also told me she would send an extra man but when I called her back, she took back the offer of an extra man and then told me she was going to call the movers and tell them to only put my things in the garage although I informed her we could pay for them to move it into our home. Luckily the movers didn't listen to her and moved our things into our home. She figured if you're going to share your negative experience what's the point of proving good service. She had horrible customer service skills. Wish I asked for her name. read more

I hired JoChas located in Lauderhill, FL to move my items into my newly purchased condo on the date of 4/24/2021. When trying to move a newly purchased refrigerator into my condo; they were asked to remove the handles of the refrigerator so that it could come into the door and instead of them doing so, they forced the refrigerator into the door which in turn scraped the black refrigerator to the bare metal and also damaging the door jamb so that now my deadbolt lock will not lock properly, only after the failed attempt at the door still not getting into the home, did they then remove the handles from the refrigerator which allow the refrigerator to fit into the condo. There were several witnesses in the condo at the time of the incident including the cable installer who also suggested the same solution of removing the handles of the refrigerator.  I have before and after pictures. I've made the complaint with the company and no one has reached out to try to rectify the problem. I would like for them to replace the item that they damaged. read more

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A little skeptical after reading reviews but the pricing was lower than most in the area. I needed a last minute move across town. I found this company on Angies list. The reviews there were good but I like to cover myself so I checked here also. Overall the move was fast simple and very affordable. The owner was super nice and made it very comfortable for my needs. I did notice the actual movers were a step or two behind but thats with most companies. They were in and out and even gave me additional assistance with furniture placement and storage. Pros: Price, Last Minute availability, small business and flexible , owner operated Con: Not a big company so not even sure what their policies regarding damaged goods are . Would definitely use them again and refer to my friends. Good luck yelpers! read more

Fast, courteous and professional. They arrived on time and completed our move early and wirhout damage. Charles and his helper were a delight to work with. They were extremely careful and efficient. We highly recommend and would have no hesitation to use JoChas Moving in the future. read more

Had a perfect morning with these movers as they were on time and had the job done early. Very impressed. Will use them again and recommend them highly. read more

Poor customer service! Do not use! My move was going fine (the guys they sent were very nice). However, through total negligence they broke a suitcase they were moving. As they were using the mechanical lift to put it on the truck, they let the suitcase wheel slip between the truck and the mechanical lift. snapping the wheel off the suitcase and making it unusable. I contacted them with a claim for the damages and sent them an ad for the exact same suitcase (down to the brand and size) for about $400. They contacted me and offered me $30. When I told them how low that was, they asked, "what was my counteroffer." Realizing the suitcase was used I counter-offered "about $100," which I thought was reasonable. They never got back to me. I sent a second email, and they ignored that too. Obviously their way of doing business is to ignore customers. Do you want a mover who does that? I do not! read more

BEWARE!!! The worst moving service out there. They use newbie movers who are extremely clumsy and uncareful who broke my $1500 TV, two picture frames and lost a couple items. They have the WORST customer service!! The owner of the company is so rude!! She didn't care less about my damaged and lost items. She took no responsibility. They did nothing to help reimburse me to fix any of my broken items or lost property. Also beware when they quote you. They tell you a price over the phone and when they get to your residence they ask you for more money. You are left extremely vulnerable. read more

I had never used movers but after my experience with Jochas's crew, i can definitely say this is the way to go. I purchased a 3 hour service one week before I had to move, they were the least expensive of the companies I priced. Chris and Billy were Awesome, professional and handled all my furniture with care, worked efficiently and I am impressed that none of my old or new apartment walls were scuffed or chipped. I will use them again and recommend them. Thank you guys ;) read more

The office called to tell me when to expect them and the actual movers also called when they were close by. They were careful with our things. Courteous, no-fuss, and they tried hard to not go overtime. The price was great. I would recommend them read more

Worst company ever. They moved us out of a storage unit to a house. Broke a number of items. Said that they would reimburse us and never sent us money. Kept on promising us and still nothing. 1 star is to kind. I would never recommend this company read more

Customer service standpoint the 2 movers were amazing. Tried to be a helpful and apologetic for some communication issues from us and headquarters.These guys worked there buts off and I appreciate them for it.On a headquarters standpoint this Groupon leaves alot to be desired. Read the small print or call before buying this. ALOT of extra fees makes this not worth it. MY FAULT for not researching. I got the 4 hour deal on Groupon and with 20% off coupon THANK GOD, but what they don't tell you is that 30 minutes out of the 4 hours is already charged for the drive to you and yet there is a dispatch fee..... Why both? I don't mind the one I guess but to charge and lose time for almost the same category doesbt make sense to me. They also do not pack anything but furniture. We misunderstood the rep on the phone AFTER we bought the Groupon and she said they pack and move, but no specification on what they pack. They charge for each TV they pack (a la carte) and then $75.00 each 30 min after, so the Groupon literally doubled the after charge. God knows I have moved several times, but never used the Groupon system. I've only done direct with the moving company or moved myself. I dont think I'll use Groupon again for this subject matter. Live and learn So if you are going off her work and customer service I'd say yes, but if your going off value for money, communication from main office, and paying what you get for I'd say read all the fine print, ask questions before using or buying, and the compare prices with others out there. Till next time read more

Horrible moving service. Slow and lazy, they barely wrapped my dresser. Then they stood it up in its side completely scraping and gouging the side of it. Filed a claim and will report to the BBB if they don't pay. Don't use them. read more

Never use this company!!!. They will hold your items hostage and force you to pay to pick them up!!! You have a time spread for pick-up and delivery and if THEY don't finish within that time they will take off with your items on their truck. Will never refer anyone here. The good reviews are erroneous. read more

Last night I requested a quote around midnight and within the hour I received a response. Today, I spoke with Barbara and she was pleasant, professional and knowledgeable. She gave me a quote for my move next week. I will write another review once the complete my move. Thank you Barbara! read more

Please please do not use this company these people are horrible and disgusting!! I used them for the first time yesterday and it was the worst service I have ever received in my life the movers showed up to my house and it started raining really bad I mean a thunderstorm i of course told them to not unload the truck in the rain because I did not want my stuff to get damage and get ruin the movers also told them they did not feel comfortable working in the rain lifting heavy objects while the ground is wet and slippery I told them no worries we will wait for the rain to stop however their Manager Joann Johnson told them to keep working rain or not they're still charging me by the hour she was so rude and so disgusting she had no humanity in her long story short this woman charged me an additional 3 hrs mind you it was raining the entire time my bill was $874 i have never in my life seen such act like I cannot control the weather it was not my fault that it started raining all of my stuff was ruined and wet and ended up with a high bill these company does not care about their customers or workers just nasty and disgusting!!! read more

Outstanding customer support and service. Gino & Shawn really took the time to carefully move all my heavy furniture without damaging anything. They worked really fast and went the extra mile for me. Thanks, guys - I'll definitely be requesting you both for my next move! read more

Great company! They squeezed me in at the last minute. The two employees were very professional and did a great job moving my furniture. The price was very reasonable and they showed up on time. What more could you ask for in a company? I am a very happy customer. I would recommend this company to anyone! read more

I was happy with Jochas Movers. They were on time and did not damage anything. My only gripe was that there was a $45+tax fuel charge that I was hit with because The job was in (south) Palm Beach County and they are in Broward County. read more

What an amazing group!! I have never had such an FANTASTIC experience with a moving company!! Dave, Daryl and Bedson! They were on time, professional and courteous! Team leader explained the process and presented multiple options! No time was wasted!! Trust the positive reviews!! Consistent and outstanding performance !!! Dedicated customer service team at your finger tips with the most professional representatives!!! Will Use them when moving is needed again! read more

Don't know how many time I've moved in my 50+ years, but this company is hands down the BEST moving company I have EVER worked with. Great communication from start to finish. Very professional, reasonable prices, perfectly on time, guys were SUPER nice, helpful, knew exactly what they were doing, perfect gentleman! Even impressed my 85 year old mother and that's almost impossible to do. Made today's move so easy. NO STRESS! Wish I could give them 6 stars. read more

Paid for 4 hours worth every penny. We had everything undone and everything emptied. So I'm sure that helped. Carlos and Shawn were fantastic. Showed up on time and were very professional and productive. Would recommend for anyone needing to move read more

I scheduled a move to my new home in advance for Saturday, 5/22. Paid the deposit and heard from them the Friday before to confirm. They took the remaining balance off the day before the move. The day of the move, I was contacted by Joann and was asked if I wanted to upgrade my package to include a 3rd mover for $101. I declined and asked if the movers were in route. I was told they were running behind with a previous job - this was around 11:30am. Mind you, I was told the move would happen between 11am-4pm. Well, at 4:08pm, I was called (after my husband and I contacted them several times) only to be told they would not be able to move me because 2 of the guys walked off the job. I wasn't notified of ANYTHING until AFTER the time frame for my move. I received a full refund and ended up going through a company called Real Time Moving. The new moving company was able to service my husband and I under short notice with excellent rates for 4 guys. I had been using Jochas since about 2016 for my moves and I will NEVER use them again. Very disappointed with the communication for a very important move. read more

I had an excellent experience with JoChas. Found them on Angie's List and scheduled my move for 11/27/16. Along the way a couple of issues came up with my new home, which was going to potentially impact my move date, and Sharon worked diligently to try and accomodate my last minute changes. The movers were friendly, careful and efficient. The business feels family-run and everyone is a pleasure to deal with. I would definitely use them again. read more

Jochas movers Dave and Gabriel ascended above my expectations! Promptly appeared at the appointed time. Quickly and meticulously wrapped every piece of furniture. The two worked together seemlessly as one team full of smiles and a good spirit. Nothing was a bother. The best moving experience I've had from the initial quote to the completion of the move. Honest, professional, reasonable, friendly service read more