Dr Caitlin is so patient and kind. Her staff is wonderful, and the office is close to home. I have…read morethree kids who see her and we've had a variety of procedures and visits and are so glad we made the move.

Dr. Caitlin and her staff were very friendly from the moment I walked in. She answered all of my…read morequestions and was very thorough! I would highly recommend!!!

I would not recommend Great Lakes Dental based on my experience as a new patient…read more Before scheduling appointments for my son and me, I specifically called to confirm that our insurance was accepted and that our routine cleanings would be covered. I was assured that they were. However, after our visits, we received a bill for more than $300 for services that we believed would be covered by insurance. When I contacted the billing department multiple times to resolve the issue, I was told that the office charges more than what my insurance allows for a cleaning. Had this been explained upfront, I could have made a more informed decision about receiving care there. I was also disappointed with how the billing situation was handled. Despite repeated attempts to discuss the matter, no meaningful resolution was offered. We even received a past-due notice before ever receiving a proper statement outlining the charges. The clinical experience itself was not particularly positive. The hygienist was chewing gum during the appointment and was not especially gentle. My son was given fluoride treatment without anyone discussing it with me beforehand or asking for permission. The office environment also felt dated and less welcoming than other dental practices we have visited locally. Overall, between the unexpected charges, lack of communication regarding costs, billing frustrations, and the quality of the patient experience, this was not a positive experience for our family. I would encourage anyone considering this office to carefully verify all costs in writing before receiving treatment.

Excellent care. Knowledgeable doctors. Kind and respectful staff. I went there for root canal and…read moreit was painless experience.

I no longer dread or fear the dentist! This is the first dental experience where my anxiety was…read moreacknowledged and handled with care. They even offered a weighted blanket!

If your looking for a Dentist who is one of the Top Professional Dentists in Michigan, look no…read morefurther. Dr. John Leitner is the most dedicated Dentist you could ask for. He uses the latest Microscopic Dentistry, to insure the best results possible on your teeth. He truly cares that you are comfortable and leave with the best results.

What a practice, and what a wonderful dentist!…read more Picture being on vacation, on a weekend, during a snowstorm, and having your 12-year-old crack their front tooth in half! After a quick Google search of "dentist near me," I stumbled upon Dr. Chris Mountford and the Mountford & Ruszkowski Family Practice. Dr. Mountford called me back immediately. Within 45 minutes, he opened up his practice in his snow gear and with his son in tow. My son's tooth was treated and put back in place within an hour. Dr. Mountford did an excellent job. The tooth looks like it never happened. We will always remember his kindness. If you are fortunate enough to live in the area and are looking for a dentist, I highly recommend!!!

Always troublesome when a crown falls off but when it falls off on New Years Eve and your about to…read moreleave out of the country, trouble doesn't even come close describing it!!! Dr Ruszkowski to the rescue. With kindness, patience and professionalism, compassion he meant me at the office on a Sunday, on a holiday, and proceeded to cerement my crown. He took the time to perfectly align the crown and polished it to perfection. I cannot thank him enough.

Unfortunately your reply has nothing to do with insurance. Your billing girl sent a bill 13 months…read moreafter service. I did not receive any bill prior to this. She's needs to know her attitude needs to be reviewed. She also needs to know she can be replaced. I address her attitude a year ago. Obviously as a customer my complaint means nothing. Just remember what goes around comes around. I pay my bills. It's a character I take pride in. I'm investigating the bill that was sent.

Dr. Wood is conscientious, caring and knowledgeable. You are in excellent hands here - A+read more

Once again, Dr Gaston of Fountain View Family Dental is amazing! Yesterday I had my first visit…read morefor a tooth implant. Not knowing what to expect I went in with total confidence that Dr Gaston would make the procedure uneventful. I was a little concerned on my pre-procedure visit when he wrote me a prescription for Valium to take prior to the visit. I didnt take them and the visit was completely uneventful. I didnt even have to keep my mouth open on my own, he had placed a rubber like block in my opposite side that did it for me. When he was done, he have me a prescription for pain medication. Once again like the Valium, I thought to myself, WHY is this necessary? Once again, the pain medication was not necessary. No pain, what so ever. Dr. Gaston D.D.S. is AMAZING.

I would not return to this dentist office for anything. Dr Gaston is beyond rude. If he asks you…read morewhat is going on, he doesn't really want to hear the answer. Having appointments scheduled and then canceled and not being notified was an issue for me. Confirmed appts through text and when asked about the appointment they didn't have it on their books. Coordinating was a bit much however the ladies upfront are super nice and try to assist with anything they can. Would be wonderful if Dr Gaston wasn't in the practice.!

I started here last year. And ever since I met the staff I had felt comfortable. Everyone there I…read morefeel is very friendly and funny. I highly reccomend this office.

Amazing place! Great staff, super accommodating! Highly recommend...and they have a location in…read moreGrand Rapids as well!

Very thoughtful. Very thorough. Trustworthy. They do a great job. They tend to be super busy…read morethough. Getting in can be a challenge.

They don't work well with insurance. I had to pay up front then never was refunded. I've been a…read morepatient for more than 30 years it's just not a friendly place anymore. It was before.