Exceptional customer service, Tony was very professional and clear. Services are priced right too…read more I use Grandview for all my car inspection and emission needs and have never been disappointed. Great job and highly recommended.

Fantastic customer service and reliable work. You can count on Andrew and his team.read more

Disappointed to say the least…read more.. So these guys put me in a really bad spot a few weeks back... I was passing through town and my car sputtered out and died...Had it towed here on the recommendation of someone in the neighborhood...It was a Sunday night and they were closed, so I left my key with a note... I called the next day to make sure they got the keys...They did, and agreed to call me when it would be finished... After not hearing from them for five days, I called and inquired..."Your car is ready to pick up", they said..."But we didn't find anything wrong with it"...Well, that's not what I was hoping to hear, but whatever... I took a very expensive Uber ride back and picked up my car...Although it started right up in the lot, it sputtered out and died again a mere two blocks from this place...Grr...Stuck again... I phoned them up again... "Sorry...We can't help..." Grr... I had it towed to my regular mechanic who found two very easy fixes...My car runs great again... My complaint is that these guys didn't do their due diligence in troubleshooting my car...I have my doubts that they even looked at it at all...Because of this, I was stuck paying for an expensive car ride out there and an even more expensive tow back home... These guys left me high and dry... I will never return...

Would have given half a star if possible. Arrive at 7:32 on a Saturday morning for an oil change…read more Not one person waiting, no cars in the bays. Good Morning, I would like to get my oil changed. We can not get to it until Tuesday we have 2 people coming in at 8AM to wait for their cars. Ok, I grew up working at my fathers gas station, I know it takes 15-20 minutes to change oil in a car/truck. Mine uses the most common Chevy filter in the world. Would you rather gain customer who showed 2 mins after you opened, and by the way needed 4 new tires that you were so short sighted that you lost, or would you rather sit on your ass with an empty waiting room and not one of the two tech even working. I am 2 miles from their shop and will never go back.

*** DO NOT RECOMMEND! ***…read more I always try to give my business to local/family owned shops. This time it was a mistake! I came to J's Auto Service for a routine state inspection and emissions check. Everything was fine other than a puncture in one of my tires and my brake lights being out. When I picked up my vehicle the odometer was up an additional 5 miles even though their invoice states there was no change in mileage. (Miles in 158,162, actual miles out 158,167 ( see attached photos)). This was odd but I didn't think anything of it since a road test is usually preformed. Fast forward to when I got the tire replaced at their shop/to get my other sticker for inspection. I picked it up after work and was a little surprised it costed $52.86 ($63.11 - $10.25 (state safety sticker)) for ONE tire. I started driving and realized my dashcam was unplugged. I contacted the shop and asked why this happened. I spoke with Christine who told me, "All we did was install your tire and check your brake lights". I go home and review the footage. I come to find out that they did indeed unplug my dash cam. Not cool. I also reviewed the footage from the day of my inspection. Prior to my vehicle ever being inspected, Jamie and Christine used my vehicle to pick up another customers car! They came back, inspected my vehicle and then conducted a road test. I paid for a state inspection/emissions test, not for them to use my car for their business. I will not be giving them my business after this and will not recommend them to anyone.

I highly recommend J's and fully trust their expertise. I know I am driving a safe car when I leave…read moretheir shop. Christine or John always take time to explain the required maintenance to me and are willing to work with me on my available options. They are responsive and always get my vehicle back to me in a short amount of time. J's is meticulous and offers the highest quality of service, I really highly recommend.

Wow. Five years ago I google reviewed this place as 5 stars,today, I am speechless…read more I dont even know where to start. I made an appt, for an oil change and tire rotation-online. I made appt for 9am. I dropped car last night. I got call at 8am that I could drop car anytime. I told them car is already there. They asked what name do I want it under. I said my name,not daughter's name. I call at 230pm to see if car is done. They said it's not due for inspection. I said it wasn't there for inspection. Then they said we did the brake fluid exchange. I said it wasn't there for that. It was there for an oil change and tire rotation. On hold again. Now next person gets on phone ANNOYED AT ME ...I actually had to say I dont know why you're upset with me...turns out Kathie was her name and I know because she still had attitude when I finally got there and then they couldn't figure oit where the car was because it was under my name,not my daughter's. I had to then say "I can't be the only step mother there is w a different name". The girl at the desk apologized ,I heard her say she was there for a month filling in, she did the best she could and gave us the oil change free because it was such a mess. Then they are giving me a part, I had no idea it was a wheel lock key (why would i?!?!)and Kathie seems annoyed i didn't know that either. I mean, why wasn't it pit back where they got it?!?! It was a disaster. All for just a simple oil chamge and tire rotation.

I brought my F150 for an oil change, and let's just say things got a little sideways because of a…read morenew employee not following procedures. When I discovered what happened, I contacted Dan, the manager and brought my truck in to discuss a resolution. He accepted responsibility and he and I worked out a plan that was fair to everyone. I was so glad that we were able to keep things calm and amicable rather than turning into an ugly scene. They did what they promised without argument, so all is good in my eyes now. I wouldn't hesitate to recommend them. Anybody can make a mistake. It's about how you recover from it. I'd also like to shout out to Kathy, the office manager, for being so friendly and helpful.

Stephen Davis is the D in D&N. He has inspected, serviced and repaired my 2007 Mercury Grand…read moreMarquis for about 10 years now. He has proven to be honest and transparent all that time. He explains what is needed and what the alternatives are and why his recommendation is best. Can't say enough about my experiences. Don't know where to take your car? Take it to him. I'm 74 years old and won't consider anyone else. He's smart and honest and fair, what more could you want in a vehicle tech?

PLEASE READ BEFORE YOU GO!!!! I really thought these guys were honest and good people but they are…read morelike every other corporate business. They over price and give you the run around. I had a tune up there cost me nearly $600 didn't change 1 coil!!! Months after I had them replace my water pump which cost me just under $500 they failed to put my timing belt on correctly and since I knew nothing about cars, they allowed me to leave their shop with a crazy ticking noise as if I had a Diesel engine and I made sure to bring it to their attention that's not a sound I ever heard prior to bring it in. They insisted that I take it to who did my oil change?!!! Days go by I'm on my way home from work and boom! Long story short I ended up having to get a new engine because they failed to pay attention to detail. Cost me $3,000.00!!!!! Joe (the mechanic) insisted he would never let me leave with an unsafe vehicle because he knew I had children. Thanks for nothing.

Lou is seriously awesome. I got my o2 sensor replaced for a reasonable price last month and he…read morereally came through for me today. Earlier this week, my vehicle was struck by a delivery van and declared a total loss by the insurance company. The initial valuation was low but I put a lot of work into my car this past year. I didn't keep any of my receipts but fortunately Lou does! He was able to make copies of all receipt documentation for the work that he did on my car so that I could show the insurance company. Awesome customer service!

A bit rude, Scheduled recurring appointments that were not needed, probably to trick older people…read morewho don't know any better. Asked to check brakes and he did not

Would not return call, when I finally got through he was rude and hung up on me without waiting to…read morehear what I needed.