Our LG fridge was not maintaining the appropriate temperature. I contacted them on Monday morning…read moreand they had a knowledgeable repair man check it out immediately. The fridge needed a part. Part was ordered, installed and the fridge is working great. The repairman was excellent! We have used Wooster Appliance Center for many years and they have always made sure that we were content with their products and services. thing

I noticed that my clothes were not drying as fast as I thought. The lint screen was not fitting in…read moreits track. Well, the repair man worked miracles. My clothes now dry faster and the lint screen go into the dryer the way it should. The fill hoses screen needed to be cleaned or replaced and now water is coming into the washer as it should. Many things to the repairman who knows how to fix things!

Never returned my or Samsungs multiple calls and voice mails needing service on a washer under…read moremanufacturer warranty

I had a random question on different ovens and what to buy VERY HELPFUL !!…read more He took time to discuss pros and cons

If I could give zero stars, I absolutely would. This was one of the worst service experiences I…read morehave ever had. We have been dealing with an ongoing issue where our dishwasher will not complete its cycle. Mr. Hart was sent out multiple times to fix the problem, yet instead of resolving it, he repeatedly dismissed our concerns. He claimed it was "user error" or blamed our plumbing. We took the time and expense to address every issue he pointed out, and the dishwasher still did not work properly. Despite this, he refused to listen and continued to deflect responsibility. During his last visit, his behavior was completely unprofessional. He waved his finger in my face, spoke in a condescending tone, and would not allow me to fully explain the issue. When I asked to speak with a manager, he responded, "Good luck, I am the owner." Rather than focusing on diagnosing or fixing the dishwasher, he argued about scheduling. When I finally asked what he was actually going to do to resolve the problem, he said I was being difficult and he left. I have never felt so dismissed and disrespected by a service provider. Not only was our issue never fixed, but we were treated with arrogance and hostility. I would strongly caution anyone considering this company -- based on our experience, I would never recommend them

Have a chest freezer still under warranty that the lid does not stay up. Frigidaire sent out Mr…read more Hart to look at it. He claimed that was just normal. (seriously??) Said he would call Frigidaire. Called us back and said Frigidaire said that it was normal for the door to drift down. We called Frigidaire back to see what could be done. They said Mr. Hart was told by the master technician to replace the hinges with new ones. So they are sending out someone trustworthy to fix our freezer. Shame on you Mr. Hart!! He cannot be trusted. Would not recommend!