Always a good result from this service. On time and reasonable price. Returns phone calls promptlyread more

Thanks for fixing my dishwasher. I have hard well water and will now start using the recommended…read moresoap and rinse aid.

Impossible to call the store and speak to an American. I'm immediately transferred to India where…read moretheir phone service simply doesn't have the ability to answer to my questions. I purchased a remote starter for my car at Best Buy and had it installed at the Wooster, Ohio location in 2020. The service technicians were great and informative. I need another remote starter installed now (2023), but trying to get ahold of anyone in this service department by phone is impossible now. Every time I call I'm transferred to some call center in India. I'll shop elsewhere from now on.

I drove 1.5 hours because online showed I could get $600 for my trade in. Read every piece of fine…read moreprint before I made my drive because I didn't want to waste my day off driving. I get there and they tell me that I had to preorder in order to qualify for that promotion when no where online did it state that. So instead of fixing their mistake they proceeded to snicker about it. I can't remember any of their names except for Brian. Would highly recommend not going there as they don't stand behind their own website! Sad I've shopped at Best Buy for the 9 last years and spent over 40k with them. Time to move to Amazon I suppose

Never returned my or Samsungs multiple calls and voice mails needing service on a washer under…read moremanufacturer warranty

I had a random question on different ovens and what to buy VERY HELPFUL !!…read more He took time to discuss pros and cons

I bought a Frigidaire refrigerator from them and a month after I had it delivered it started to…read morebeep. I did all of the things the instructions said to do to see why it was beeping. I called Bennet's in Orrville Ohio where I purchased it and they said we would have to get with warranty company. I called warranty company. I had a hard time understanding the person from another country. They wanted to send out a local repair place that has 1 star rating. From what I read I definitely did not want him to come out to look at our refrigerator. I called Bennet's back to see if I could just pay their repair technician to come out and look at it. They said they don't have repair technicians anymore. Had I know this, I definitely would not have purchased my refrigerator there. Buyer beware Bennet's in Orrville Ohio does not repair the products that they sell. I spent over 2000.00 and I am very disappointed in Bennet's costumer service.

Please don't waste your time buying anything from Bennet's Appliance. My sister, who is disabled…read morebought an air condioner unit. She hired the handyman they use to install the appropriate electric and install the unit in the window. She called me stating the unit was damaged. My husband went to look at it, called them and sent pictures of the damage. The front cover wouldn't even close and he used duct tape to keep it in tact. The handyman called my husband back and said he would come back and look at it. He never showed. I called the store and they never offered to replace the unit. Instead simply stated "well it's working". I explained that my sister paid good money for a new conditioner and it should be in new condition and not damaged. The girl just wanted to argue with me. I told her I didn't like the way we were being treated and wanted to bring it back for a refund. I asked for the owner to call me. I never got a call back. Is this the Hometown service they pride themselves with? I think not. The 80 year old that has the issue with your mattress and 8 months later still not rectified. I suggest you take them to small claims to get your money back. How sad that they take advantage of the elderly and disabled. Unfortunately my sister passed away last week with this issue still on her mind. I've never experienced such poor customer service.

Chris at Kidron Appliance did a good job with the repair of a washing machine at one of my rentals…read more His communications, prompt service and customer service was excellent.

From the owner: Hello, my name is Chris Owner and operator of Kidron Appliance Repair…read more I started this company to provide quick and reliable kitchen and laundry appliance service to Kidron and surrounding communities. Visit my website to submit a service request, or call today!

If I could give zero stars, I absolutely would. This was one of the worst service experiences I…read morehave ever had. We have been dealing with an ongoing issue where our dishwasher will not complete its cycle. Mr. Hart was sent out multiple times to fix the problem, yet instead of resolving it, he repeatedly dismissed our concerns. He claimed it was "user error" or blamed our plumbing. We took the time and expense to address every issue he pointed out, and the dishwasher still did not work properly. Despite this, he refused to listen and continued to deflect responsibility. During his last visit, his behavior was completely unprofessional. He waved his finger in my face, spoke in a condescending tone, and would not allow me to fully explain the issue. When I asked to speak with a manager, he responded, "Good luck, I am the owner." Rather than focusing on diagnosing or fixing the dishwasher, he argued about scheduling. When I finally asked what he was actually going to do to resolve the problem, he said I was being difficult and he left. I have never felt so dismissed and disrespected by a service provider. Not only was our issue never fixed, but we were treated with arrogance and hostility. I would strongly caution anyone considering this company -- based on our experience, I would never recommend them

Have a chest freezer still under warranty that the lid does not stay up. Frigidaire sent out Mr…read more Hart to look at it. He claimed that was just normal. (seriously??) Said he would call Frigidaire. Called us back and said Frigidaire said that it was normal for the door to drift down. We called Frigidaire back to see what could be done. They said Mr. Hart was told by the master technician to replace the hinges with new ones. So they are sending out someone trustworthy to fix our freezer. Shame on you Mr. Hart!! He cannot be trusted. Would not recommend!

They are Def nice people and do good work. The warranty I got was also nice. But so far so good got…read moredryer blower fan fixed didn't. Have to buy new dryer so I'm happy.. Thanks again Tdp I'll Def hit you guys up again if I'm in need of an appliance repair. Also forgot to say weren't really expensive either actually good price I thought

Great job in a timely manner, diagnosed problem and fixed it. Torran was professional and kind…read more Thanks you