I had a wonderful experience working with Joe. From start to finish, Joe's communication was outstanding. He took the time to thoroughly explain every step of the process, breaking down all the information in a way that was easy to understand. He also walked me through different scenarios so I knew exactly what to expect and could make informed decisions with confidence. I always felt like my questions were welcomed, and Joe was responsive, patient, and knowledgeable throughout the entire process. I would highly recommend Joe to anyone looking for a lender who truly cares about keeping their clients informed and making the home-buying process as smooth and stress-free as possible. read more

Joe Jacobs at Intention Financial is THE BEST. He is extremely knowledgeable, responsive, and supportive. He treats me like family and has made all of my big financial decisions much less stressful. He is always a text or call away and has patiently and kindly walked me through every step of buying my home and now refinancing. I know I am in good hands with Joe. 1000/10 recommend Joe Jacobs and Intention Financial. read more

Joe is an excellent mortgage broker. His attention to detail is second to none. During our experience working with him, he answered any and all questions, while making sure we were comfortable with all aspects of our loan. I would recommend him as a knowledgeable and experienced broker to friends and family! read more

Joe is incredibly helpful, kind, informed, and quick to respond. Working with Joe helped make buying my home an easier process. I would 100% recommend his services. read more

My husband and I started working with a broker on the East Coast when looking to purchasing a home. It was a disappointing, with voice mails left, un-returned calls and phone banks. Luckily our realtors gave us Joe's name. Working with Joe Jacobs made the stressful, tedious, often confusing paperwork, manageable. He was always there to answer any questions and explain in detail information we needed clarified. Even calling him on a Sunday when we thought he might not answer, but we had a desperate question, he was there for us. Now we are in a home that both of us love and couldn't be more appreciative of Joe and all the time he spent with us. We are also so grateful for all the time he spent behind the scenes working to get us the best loan and closing cost. I highly recommend Joe Jacobs! He is a compassionate broker who works tirelessly to find you the best outcome for your home loan. read more

I first connected with Joe Jacobs on January 16th before I connected with a real estate agent, and by February 18th I had successfully closed on my first home. From the very beginning, Joe was incredibly helpful and informative, even though I wasn't fully "ready" yet. He walked me through how the buying and loan process works, what price range made sense, and helped me feel confident moving forward. He also recommended a fantastic team of real estate agents, who ended up making the entire experience even smoother. Throughout escrow, communication was fast and clear. Joe explained numbers in a way that actually made sense, ran different scenarios for me, and made sure I understood each step instead of just signing paperwork. I never felt rushed or pressured -- just supported. Closing on time with such a quick turnaround would not have been possible without Joe's organization and responsiveness. I genuinely felt he was looking out for my best interest the entire time. I would absolutely recommend Joe Jacobs, particularly for first-time buyers who want someone patient, educational, and genuinely helpful throughout the home-buying process. read more

I've worked with Joe on two different houses. His communication is excellent and he takes time to explain all the nuances of the loan. I highly recommend working with him. read more

As first-time homebuyers, my husband and I were pretty overwhelmed by this process, but Joe made all the difference. He was incredibly patient and explained everything in a way that made sense to us. He guided us through each step with ease and confidence, which helped ease our nerves. Joe was also extremely personable and went above and beyond, taking calls on weekends, answering every question, and staying fully committed to our success. We felt genuinely supported every step of the way, and we always knew he had our best interests at heart. He approached our situation with honesty, care, and creativity--and honestly, we believe he's a big reason we were able to purchase our first home. He's got what I like to call "the magic!" We rarely write reviews, but Joe 100% deserves one. We're truly grateful to have worked with him. If you're thinking about buying a home...he's THE GUY!! read more

Joe was so wonderful to work with through my refinance. He is kind, professional, respectful, and communicative. He took time to make sure I understood the process, and he welcomed all of my questions. I highly recommend Joe for your mortgage needs! read more

We had a great experience working with Joe Jacobs at Intention Financial Group. He was incredibly responsive throughout the process, always answering our questions quickly and thoroughly as well as sending us reminders as appropriate, when we forgot to provide documentation. We felt really taken care of and confident that he was fully engaging with our specific needs and not just following a formula by rote. He also explained our options comprehensively, showing us how different choices might affect us over time, so that we always felt like we were making fully informed decisions. On top of all this, he has a warm and empathetic demeanor that we really appreciated as he helped us navigate an unfamiliar but high stakes process. I really cannot recommend him enough. read more

It's was a pleasure working with Joe and his team. They kept on top of all the details and made the process very easy to understand and a positive experience! read more

Buying a house is rarely a smooth process, so I appreciate the creativity and patience that Joe brings. I needed an investor loan and had income from a variety of sources. He helped sort it all out and got me a loan with terms that absolutely work for me. I highly recommend Joe. read more

Joe was incredibly helpful and patient during my loan process for my new home. It was a challenging process for me and he was so kind and informative during the entire time. He was prompt, efficient and reliable. I never doubted how hard he worked or how confident he was in the loan being a success. Very pleased! read more

Where do I begin!? Working with Joe was an absolute pleasure. A real stand up guy who was honest and trustworthy throughout the process of buying our home. He was very thorough and easy to understand. I would recommend him and the Intention Financial Group to anyone who is looking for help with the financial aspect of buying their home. 10 out of 10. read more

Joe was absolutely amazing in helping us take the best financial path towards purchasing our first home! As first time homeowners, we were hoping for someone reliable, trustworthy, and upfront, and that's exactly what we got with Joe. He made the entire process very smooth and stress free. Thank you Joe!!! read more

This year was the year my partner and I decided we were going to buy a house and be first time homeowners. Society is not wrong in stating, buying a home is one of the most stressful life events. It is not a smooth process especially in an often-finicky market like California. Joe was the perfect fit for what my partner and I needed. He guided us through the entire process, understood our financial boundaries and advised us accordingly. Joe understood that this was a significant financial transaction for us and was with us every step of the way. We could not have asked for a better trusted advisor for this process, and along the way we made a friend. I highly recommend Joe and his team to anyone looking to get a capable and trustworthy financial broker for their next home purchase. He truly is amazing to work with! read more

Joe was absolutely wonderful to work with. Despite it being a SUPER busy time, Joe always made my husband and I feel like a priority. Communication was too notch and the refinance process and options were reviewed with us on a regular to ensure we were making the best decision for our family. I would HIGHLY recommend Joe and his team at Loan Depot. read more

My refi was anything but run of the mill. It was essential I transition from current loan into a new one; being self-employed and not having 2 year track record in new business were just two of four big hurdles. If I couldn't get a loan I'd have to sell my home ~ three prior agents had been unsuccessful. Time was working against me and not only did Joe get it done, he accomplished it in an extremely tight window. That was win enough! On top of it, he was professional, knowledgeable (and able to translate into laymen language so I could understand), level set my expectations (this was huge as previous agents gave me high hopes but weren't able to come through) and last but no less important, he promised to touch base daily so I'd know where I was in the process ~ I heard from him every single day. Joe entered the scene in the 11th hour, had products and relationships to tap into, did what he said he would do, helped me manage my mood in highly stressful situation, kept things simple and straightforward, had exemplary team and staff, and got the job done. I'm beyond satisfied. Thank you Joe! read more

My wife and I reached out to several mortgage brokers when we were in the market for a new home with the plan to be preapproved by the time we were ready to make an offer. Joe Jacobs with Intention Financial Group was recommended to us by our realtor. Joe was immediately receptive, attentive and always answered our questions without delay. We ended up finding a home we wished to bid on before we had completed the process. Joe went above and beyond to turbocharge the process to get us approved while the other brokers were either hard to reach or didn't seem particularly motivated to help with our predicament. Joe went as far as meeting with us on weekends and answering our calls and texts on evenings long after normal business hours. He was always in close contact with our realtor, the seller's realtor and other involved parties to ensure we had the best offer possible. He was knowledgeable, had a great grasp of current market conditions, and provided us with several different loan packages to fit our particular situation. Our offer was accepted over several others of a similar amount which I truly believe was largely due to Joe's work on the loan. I know Joe is a well-known broker and has numerous clients, however, he always made us feel like we were his highest priority. I can't recommend Joe enough, and he will be our go-to broker for any future loans or refi's. Thanks Joe! read more

Joe Jacobs and Denise Alvear are Rockstars! They are excellent at what they do because they genuinely care for their customers. They communicate well, are organized, responsive and very knowledgeable. You just can't go wrong when you care and that's how they approach this job. read more

Joe is one of the best loan agents around. He got me.Everything I needed extremely fast, correctly and was very knowledgeable about the process. Highly recommend him for any loan. I was moved into my New house in 28 days thanks to Joe. read more

If you want to work with someone that will bend over backwards and walk you through the necessary steps, Joe's your man. He doesn't overpromise and underdeliver either. He is honest, straightforward, compassionate and non-judgmental. He is very personable, listens carefully and patiently answers all of your questions, making sure that you understand. I've had some very bad, bordering on traumatic experiences in the past so working with Joe was especially healing. He works hard to ensure that you have an easy time of it. I can't imagine going to anyone else ever again for my home loan needs! read more

Joe Jacobs was great to work with. He was extremely personable and quick to respond to questions."

Joe Jacobs has always been extremely helpful.  I purchased my house with his help and have refinanced twice with him now and every time he has come through and made it happen.  He is the reason I was able to purchase my home. I always recommend him to anyone I know who is looking to purchase or refinance. read more

My refinance experience with Joe and his team was so much more than I expected. From start to finish they were available to answer every question I had and explain every step of the process. My husband and I were very impressed with Joe and the time it took to close our re-fi. I will definitely refer my friends and family to him. Thank you again for everything Joe! read more

That Joe was able to give me a loan within 10 days was a very welcome surprise! It assisted in making my purchase offer stronger and it got accepted! The loan process was very smooth, Joe was in touch throughout to let my wife and I know what was happening, and with virtually no issues at all - we got a new house because of the ease of Joe and his lending program. Thanks a lot and absolutely would recommend Joe and Loan Depot. read more

I would highly recommend Joe! He goes the extra mile to help you find the right home based on the criteria that is important to you. He pays attention to the details & comments that are important to you and remembers them when you need help deciding on whether or not you should pursue a property. He was prompt at returning your calls, emails, texts to keep you informed of all details that you needed to make your decisions. We were interested in purchasing out of town, over 60 miles away and when we were wondering if the home would be worth visiting according to our criteria, he either knew the area really well or went there and checked it out for us ahead of time, a big time saver for us. He is very knowledgeable of the entire home sale process. read more

My wife and I needed to find and buy a house fast. My landlord wanted to sell the house that we were renting and we had two months to find and buy a place. I contacted Joe and told him about our situation within a week he had houses in our price range to look at. This was our first ome and he took the time to explain and simplify the process.The fourth house he showed us was the one. Joe put us in contact with the lender and facilitated the deal so that we made one offer and it was accepted. Joe has continued to help us even after the close of the home with issues that have come up and is a great friend. I would recommend him to seasoned and new home owners alike. He is AWESOME read more

Joe and his team at Loan Depot have been a God-send through my home purchase! Being a personality who requires some hand-holding, I was blown away by their responsiveness, patience, and organization. Not a single phone call or text went unaddressed, even weekends. Joe was thorough in finding what loan option that fits me best and explaining it thoroughly, including what to expect in the future, etc. The entire process was painless and smooth, an experience that is very contrasted by that of a couple of my colleagues' who went the Wells Fargo and B of A routes for their mortgages. I can't be more thankful for the introduction to Joe! I haven't stopped raving about him and his team since. I am now cozy and happy in my first home. Definitely recommend going this route if you're in need of a loan! read more

As first time home buyers I had a ton of questions regarding the process and Joe answered every single one of them. He was always available and made the process extremely personal and I felt like I had someone I could go to and someone I could trust. If you have any lending needs I would recommend Joe and his team. He is a great person and a great lender. Look no further, you have found your lender! read more

Joe helped me with more than just purchasing my home. I was working with another broker who made me feel like He didn't need my business and put me on the back burner. After expressing my feelings about this broker, joe went above and beyond with getting me into my home. I have struggled for years to fix my credit. Joe ran my credit and guided me step by step to fix it. Two short months after pulling my credit I was approved to purchase my first home. Joe contacted me at least once a week just to let me know that he was still working on getting me a loan. I have been told by many people that purchasing a home is extremely stressful, but between joe and the realtor that joe recommended the process was extremely smooth. How has earned a customer for life! read more

Joe was amazing at making our home buying process as smooth as possible. Always available to answer questions and keeping us updated. Highly recommend Joe!!! read more

Joe Jacobs did an outstanding job, helping us buy our first Family home! Service, communication & follow-through were all top notch. I would definitely recommend our Friends & Family to use Joe Jacobs for their Real Estate needs! read more

Joe did a great job helping us find a home. We decided to use Joe as our realtor after turning away from another realtor that was not listening to our needs. Joe understood what we were looking for and was determined to help us find a home that met our needs financially and was also a good fit for our family. He was patient and showed us MANY properties before we were ready to make our first offer. When it came time to make the offer, he helped us put together a solid offer that was accepted out of several other buyers. He also helped us during the closing process with our inspections, loan options, and communicating with the selling agent. He defiantly helped us through the entire process in a professional but personal manner. Thanks Joe! read more

Joe started out our real estate agent and ended up a very meaningful friend. He is an amazing agent, and person, to say the least!!!! He was professional, intuitive, astute, kind, patient, informative, organized, knowledgeable, motivating, mindful and our mentor through-out the entire process of looking, locating and purchasing our first home. He educated us on so many levels of 'how to' when it came to buying the house, while giving us his time and energy willingly. Our hat is off to Joe Jacobs!! !!!! Great job Joe, thanks!! Matt & Janine read more

Joe helped us buy our first home! From the moment we met him, we felt very comfortable and trusted him. Throughout the entire process he was a moment away, and always kept us very up to date on every new piece of information. Joe helped us through the process and explained everything over and over again if we needed it. As first time home buyers, we had a lot of questions and we never felt he tired of answering them. We felt we could really trust him and that he had our best interest in mind. I would highly recommend joe to anyone buying or selling a property. We were very happy with him throughout the entire process and we are loving our new home. read more

Joe was an amazing agent! He made it a priority to help our family find a home that best suited us. Joe was great with our young son, interacting with him and always willing to work around nap times. Not only was Joe knowledgeable about the locations of the homes we were looking at, but he also has a background in loans and was able to explain much of the process to us (first time home buyers). Joe went above and beyond our expectations, keeping us updated on new listings and keeping in touch with other agents on homes we were interested in. The home search took some time, but Joe was always patient, putting our wants and needs as his priority. He made our home purchase friendly, easy, and quick. We couldn't have asked for a better experience with our home purchase. read more

Joe has excellent communication and follow up, highly organized, professional, and excellent time management. He has strong negotiation skills. He knows the Sonoma County Market and is honest with you. He fully understands the process from the bank side to the real estate side which makes him outstanding. I shopped for homes for 2 years in Sonoma County with another agent but, Joe found me a home in less than two weeks. Based off my experience, I would recommend Joe to my friends and family who are looking to purchase or sell their home. read more