I have an old AC unit (20+ years) and I called Boldts for an AC tune Up. Service tech was…read moreknowledgeable, but this review is to compliment the Customer Service Rep. The bill arrived and it was inaccurate. I called and spoke with a friendly rep, Gina, and she made the correction to the billing on the spot. It's great to know they are empowered to make these changes, as this was an error my mistake. People like Gina are the reason I'll keep calling Boldts.

Very nice people to deal with from the time you call for service till the service man comes. We…read morewill definitely call again.

Wonderful service on short notice, great honesty and effectiveness at a low cost! Much…read moreappreciated!! Highly recommend.

Sent a plumber out to replace my water heater and continually leaked and would not stand behind his…read morework. Found pipes that were not soldered just placed inside the heater and don't really know the person who came out was a plumber in fact. I would never use this company again. I figured Michael G. the president of Valley plumbing would come back with a lame excuse. So, for my edification I called two different plumbing companies with two different plumbers, Veterans Plumbing, and KB Plumbing. I asked them to tell me where the water on the floor was coming from. Both independent plumbers agreed on the same issue that there was a crack inside the tank and when the water was hot enough the crack opened up and the water would leak. Also, both companies indicated that this Brock White had rust inside, is this reasonable for a new water tank, I don't think so. I will see you in Court

TLDR: If you have elderly loved ones getting plumbing services, BE THERE WITH THEM!…read more My father was overcharged for services. I was unable to be there to monitor the worker, unfortunately. 1) The worker invited his friend over to my parents' home to "help" him. The friend - some rando with no uniform on and probably not vetted by the company. 2) Said rando parked in the neighbors' driveway. I moved my parents' car so the service vehicle could park in their spot, to avoid this. 3) The "expert plumber" took 3 HOURS to install a BASIC kitchen faucet. He replaced a basic faucet, so no bells and whistles -- nothing complicated. He said, "The old faucet was corroded." Riiiiiiiiiight... 4) Charged my elderly dad over $950 for a BASIC faucet replacement. (Before discount, so over $850 in the end). Thank goodness for his military discount! 5) Didn't plug appliances back correctly. Had to call them to come back the next day to check their work. (In case it voided any warranties, if we did anything ourselves.) 6) His "supervisor" came out. I asked him why it cost almost $1000 dollars for a BASIC kitchen faucet replacement? He said, "That's just our pricing." 7) This company was originally called for a clogged toilet. The plumber flushed it a couple of times and said there was nothing wrong. No camera check, as advertised. (I had worked on unclogging it for several days, as it was unusable.) I guess, I'm a master plumber now. Bottom line: Get quotes, people! And read the reviews! These people are swindlers!

After what has been a really frustrating situation with our septic/main drain for a couple of…read moreweeks, Gabe is a ROCKSTAR! Even through my hubby's tantrums ;-) He remained professional and calm and got the job (clear out main drain to septic) done without a mess! And to everyone else involved, ya'll are rockstars too! Now, I'm off to flush all the toilets and do some dishes and laundry....I do know how to have a good time huh? ~PEACE~

Came to check out possible water leak Looked at water…read moreheater took a picture And nothing else It took my handyman to come to ID where the leak from coming from A line on the water softner. He fixed in 15. Minutes . This week, over a month later I get a bill from Countyside for really not doing a thing for $146. Something they ne er said they would charge up front for looking at. When I do need a new water heater I will buy somewhere else !

Sad customer service I called today 09/26/24 to discuss a hot water heater they installed. My wife…read moretold me she thought she smelt gas coming from the hot water heater, I came home today and went down to check for myself and yes there is a gas smell present. I called countryside as they were who I trusted to install the hot water heater. I spoke with some gal and explained to her that we are smelling gas from the hot water tank she said ok put me on hold for 10min.... She comes back to say that they can't send anyone out til Monday I told her that was BS and that it's a gas leak they can send someone now. She then sends me to Mike I then explain to him the same thing and that it's bullshit to have to wait til Monday for a gas leak he then laughs at me and says if I swear again he is going to end the call I ended up getting furious with him said some words and ended the call for him hey Mike what if this was your home with children you gonna wait til Monday POS So I reached out to another company who will be here in 30 minutes not days I do not recommend this company they over charge for everything and there customer service is shit you mean a lot to them until the sale is done not the way you do business Update Xcel came out and for your company's information I have had a gas leak at the water heater control valve for almost a year now thank you for your quality install and putting my family at risk we are now done with this company we don't take playing with our lives lightly They say a faulty part from manufacture or could it have been one to many turns at the time of install and was cracked And coincidentally my wife's business had same issue we tried this business several times and now we're moving on I appreciate the phone call though trying to get me to remove my review but maybe if you guys didn't treat a gas leak as a laughing matter I would been a little easier

My husband and I were looking for a local plumber and he stumbled upon Jon. Although I didn't get…read moreto interact with him as much directly, my husband said communication with him was top notch. He sent pictures of our water heater and bathtub drain and Jon got back to us with competitive quotes compared to others. I was working so I didn't get to see him much, but he immediately introduced himself when he saw me and even made sure he said bye. He is seriously one of the most humble, friendly, and honest plumbers out there.

Jon delivered for us on three separate appliances in our bathroom in Hudson WI. Easy to work with,…read moregreat communication, pricing upfront and reasonable. Will definitely use Trudel for future plumbing issues.

They responded to my emergency the next day after I put in a service request. Identified the issue…read morewith my leaking shower and fixed it. They also mentioned that the solution was not permanent but I hoped it was permanent.

Very high quotes to repair pr replace faucet…read more Will pass. Secure new faucet and circle job as replacement instead.

this company and employees really know their products; we have whole house geothermal system plus a…read moreseparate gas in-floor heat, large house 4200 square feet and the system works wonderfully; they did not charge for a return checkup, good value

We bought our house with an existing geo-thermal unit and Denny and his crew came out and explained…read morehow it worked, wonderful service, very professional!! It is hard to know who to call and trust when you are a new resident, but we are so fortunate that we called Hi-Tech!!

cancels your appointment last minute. $11,000 air conditioner replacement. Service tech diagnosing…read moreair conditioning did not know what he was doing.

I'm absolutely disgusted with the representative Ed K. who came to repair my AC. I told him about…read morethe last guy who charged me $660 for a repair a week ago and the AC still isn't working. When I told him I had breast cancer and was really sensitive to heat ) my house has been at a steady 88 degrees since the first "technician" came out, and he said "so what, my mother died last month of breast cancer last month." (she was 30 years older than me). HARDLY THE WELCOME I WAS LOOKING FOR. Just to prove my point, I showed him my underarm drainage bubs full of blood. First I'm disgusted that I paid $600 for a part that didn't work. Second, I'm literally appalled that he would show no concern for what I was going though, which were pretty savage health issues. I WILL NEVER CALL BONFE AGAIN. EVER.