My air conditioning unit stopped working at the WORST possible time. I called Rumpca Services and…read morehad someone out the same day. He found a family of mice had made my AC unit their home. There was so much damage that the unit was unsalvageable. An estimator came out that same day to talk to me about replacing the unit. It was over 15 years old so I was kind of expecting it. My furnace definitely needed tending to, and I realize replacing them both at the same time is typically recommended. The estimator did not pressure me whatsoever and I ended up getting a quote for a furnace and AC unit replacement. The quote was thorough and after researching everything, I determined it was a fair deal. I went ahead with the purchase and they were out a few days later to get the job done. I cannot begin to tell you how incredibly professional and personable everyone was. They did a stellar job replacing everything and I had no idea how big of a difference this upgrade would make. Additionally, the small details didn't go unnoticed. The new vent going outside, the thermostat and even the Rumpca sticker on the ducts were level and neat. I love supporting small businesses and this one has been around for as long as I can remember. I highly recommend Rumpca Services!

We recently had to replace our dishwasher. Our other dishwasher had a good life but eventually the…read morewheels actually fell off. With our history of water troubles in our house we elected to go with an actual company to install our dishwasher instead of the contractor through the store. I did some Yelpsearch and read some great reviews with Rumpca Services. It was a simple process scheduling our installation. The day of our installation we received a call from Rumpca and our installer Miles advising us that he was on his way. He was right on time. Installation went great and they even disposed of our previous dishwasher. We received an email the next day with our bill. Payment process was easy. In fact from beginning to end the entire process was smooth. I believe we have found a new company to work with for upcoming needs. Friendly and professional service from Rumpca Services.

We have used Krinkies a couple of times now and could not be happier. Very responsive, great…read moreservice with advice and suggestions without pressured upselling. Prices are really reasonable and we got a reminder for annual service and cleaning.

Easy to contact and schedule. Showed up on time. They charge a little over $100 to visit, which…read morecould be applied to work. They do have coupons on their website to wave this with a repair. In my case, they sent their senior guy (Joe, master plumber, electrician, everything you can think of), and he suggested waiving the trip fee in exchange for the hour he spent diagnosing my Daikin heat pump communicating system (zones, zone board, etc.). That was $195, and I thought it was fair. The fix was mostly to adjust my zone board directly rather than through the thermostat, and also to analyze my plumbing needs for other projects. Nice guy, knowledgeable, I enjoyed talking with him. For the HVAC work, Joe had to call Andy, who is their Daikin pro and duct engineer. Andy knows what he's talking about, more than any other HVAC person I've talked to (4Front installed my system in a mess for the previous owner, Binder HVAC charged me a lot for wasted time because they didn't understand Daikin systems, while Twin Cities Heating and Air, Midwest Heating and Cooling, and Golden Valley Heating and Air all had no idea what to do and had weird suggestions). If you have a Daikin system, ask for Andy. He tuned my zone board, fixed some miserable duct work and leaks, and better yet taught me about how things work beyond the mysterious Daikin "algorithm." He was patient with my questions and suggestions, too. This work was about $400, which is way less than the $3,000 I got bilked out of at one of the other places. It took a few hours. For the plumbing, they sent Frank, who is another senior guy specializing in plumbing. Frank worked fast, was courteous, and did a few extra little jobs for me when I asked for advice on them, such as greasing a fused spigot and dabbing some silicone on a hole in the shower frame. He also educated me about my water system, including winterizing and shutoff procedures. For the plumbing work, Frank installed a water mixing valve and also terminated a leaking pipe in the ceiling. This work was about $600. It took a few hours. In both cases, they brought along an apprentice, each of whom was equally courteous and attentive. It was very endearing. For billing, there are a couple of things they do. 1) the charge is the price. They don't do the most granular breakdown of costs in the invoice, but they do calculate it and you can ask what the calculation is. It is not an estimate or a minimum charge, more like a bid. The nice thing about that is that it will cost that and no more, which means they are happy to stick around and help here and there without charging for time. For larger projects, I'm not sure if they would charge the lesser of the bid vs labor time, but I would hope so. I haven't needed them for something big yet. For example, Pulse Electric is an electrician service that never charges more than their bid, and charges for time if it's less. I think Krinkie's would just charge the bid, but I got the sense they would be reasonable if, say, a 3-day project took only 1 day. 2) They have a subscription service that seemed like a no-brainer. For $20/m, they will come out twice a year to tune your furnace/AC, and you also get 20% off all other services, which paid for itself with our plumbing and ductwork needs. Use these guys! I love having them as my go-to people now.

RPZ backflow prevention inspection. Reasonable price fast response. I will use them again next year.read more

I was very impressed by the service person (plumber) that was dispatched. He was meticulous and…read morevery informative in the projects he worked on. The quality of his work was top notch. There was no mess only perfection when he left our home.

We had Joe Walter and crew contract for our heating, plumbing and electric for our new build. Can't…read morespeak highly enough about how great they are! Timely, quality work, quick response on all questions and a pleasure to work with. Love the work they did on our new River Falls home!

wow. incredible service, kindness, and Joe has a great team. I had Walter's out for a boiler…read morelong-standing problem, fireplace issue, and assessed and helped with a significant basement drain and sump pump. All projects done timely, neat, and with quality. They are on top of things with constant good communication. This company can help in electrical, plumbing, and HVAC. Such great versatility.

Gary did our kitchen drain. He was efficient and got our drain unclogged in a timely manner.read more

Great service! I reached out for a clogged drain & The staff worked around some scheduling…read morerequirements & was very communicative about their eta, schedule, timing and more. They worked through the drain from the second floor all the way to the basement!

We had a pipe burst. Dependable Drain came over and were very helpful -- efficient, affordable,…read moreinformative, and even helped us with a few extra bits that came up when we turned the background back on. We recommend highly and would hire again without hesitation.

Lifesaver!!!!! Called on a Thursday evening for a clogged drainpipe in the basement and Chris was…read morehere on Friday morning. Very professional and I could just tell he knew what he was doing. An hour later we were back in business. I would highly recommend calling him. Can't say enough about how good he is. Anita Edwards

My wife hired these guys to come and clean our ducts. So today they come out and are two nice guys,…read morevery nice and professional. As far as I can tell they did a good job (not really able to tell if they didn't though). The reason I am giving them two stars is because they did what I hate. First, they tried to up sell me $450 worth of "disinfectant for the ducts that I really needed". I quickly said no thank you. At which point they immediately dropped the price in half. So essentially here is how I see this. We called you and asked you how much to come clean our ducts. You said $220. Then you get here and you inform me that to "really get them clean" it's gonna be an extra $450. This is deception and it's wrong. But then when I say no, you immediately drop the price by $225. So what that tells me is that your business is not based on offering a good product at a fair price. You are just trying to take as much of my money as you possibly can. Again, the guys that came to the house were nice and professional. It's clear that they were just pushing the products their management makes them push in the fashion they are instructed to do it. This however leads me to believe there is an entire culture of ripping off their customers. Consider yourself warned if you hire them to come clean your ducts. FYI: No I did not get even the 1/2 price "disinfectant". Update: 12/29/13: After being contacted by AAA WIcks owner and being accused of this being a fake review I provided proof that this was in fact his company. I'll upload the photo of the sticker they left on our ducts so you all know it was truly AAA Wicks that provided our service.

During my initial phone call to schedule service, I talked at length about the service I wanted,…read moreand I made it very clear that I wanted a "Roto-Brush" air duct cleaning cleaning. I had just purchased the home and wanted to get a great baseline for all of the maintenance and cleaning of it. The previous owner had a dog with a thick coat.. I wanted all of the nooks and crannies of the vents physically touched and cleaned. I was quoted prices for both "Air-Whip" and "Roto-Brush" services, both were average prices for the respective service, and we scheduled an appointment for "Roto-Brush". The guys showed up early for the appointment, which was nice. While they were performing the service, I realized they were using the "air-whip" method, not the "roto-brush". Also, as we had painted most of the house, many of the returns and vent covers were already off. They did not remove the ones that were still installed, and just kind of blew into the vents with their air. Near the end of the service, they took my air filter and pointed at stuff they blew out of the ducts, and identified some of it as "mold" based on the color of the dirt. It wasn't mold.. it was soot, and I declined their expensive up-sell attempt to rectify my "mold" situation. I kept watching, waiting for the roto-brush to make it's appearance. It never did. When they proclaimed they were finished and presented me the bill for the service, the price was that of the quoted Roto-Brush service. I asked about why they used the air-whip and they were adamant (borderline defensive) that they never do roto-brush, and that the air-whip was just as good. I personally disagree that no-contact cleaning is just as good as a cleaning where surfaces are contacted with something other than fast-moving air. Looking at the statement, I saw that the billing code for the cleaning was "RB1"... I said, "hmmm.. I wonder what that RB stands for... probably roto brush?" to which he said, "yeah, probably". I ended up having to call the office. I talked to the same guy who had scheduled me a few days earlier and recapped our previous conversation. Once I had him on the same page, I informed him what happened, and he seemed at a loss. I ended up putting the service tech on the phone with him (my personal cell phone), and the service tech took it into the other room. I could still hear both of them, and an argument took place between them. After the call, the service tech amended the price to the "air-whip" price, which was quite a bit less than what they had just tried to charge me. I paid, they left. As they were leaving, the techs were audibly grumbling between themselves about how they made less money. I felt they could have at least waited till they were out of ear shot before complaining that they were not successful in separating me from more of my money they they deserved to. My opinion, based on what I saw and heard during the visit, is that they had been doing this racket for a while, doing less service than the office sold, and convincing unsuspecting customers that they got the service they paid for. In this case, I knew the difference and had the gumption to stand up for myself and make sure I paid for what I got. With air duct cleaning, and any time you pay someone to perform ANY service for you, please make sure you educate yourself as to what to expect and how to identify what they are doing. Had I not known better, I would have gotten ripped off. Even if the billing/work issue had not happened, I'd still rate the quality of their duct cleaning a 2/5, based on the quality of work performed alone. Duct cleaning companies are plentiful,.. do your research, as your friends and neighbors, and choose one that will take care of you and make a long-term customer out of you, not a company that seems to just want to shake you down and move onto the next job. I would have loved for them to have taken better care for me, as next year, I will be starting my hunt for another company all over again.

Francisco was amazing! Super fast, professional, helpful, skilled, kind, and friendly - even being…read moremindful of dirt and debris. I called in the morning and they were able to come out within two hours (so fast!). Thank you for all of your help! :))

Several weeks ago, I contacted Sewer Line Warranties of America for a clogged laundry room drain…read more The man who arrived said he just started clearing drains. He was unable to find a way to clear the drain and recommended cutting the galvanized pipe and installing a PVC access so he could have access to the drain. I have the drain cleared about every two years and this was the first time a "plumber" did not know what to do. The existing floor drain has a rubber cover that, when removed, is where you snake the drain. He left without doing anything and the drain was still clogged. I would not recommend this company.