Great service, friendly crew, very reasonable price. Had them clean some tile and grout and they…read moredid a great job.

Green steps did an amazing job cleaning a couch for me!! They were very friendly and responded…read morequickly! 10/10 experience!

Called on Tuesday afternoon to see if they could clean some furniture on Thursday. We were moving…read moreand wanted to have it cleaned before moving it to the new house. Lou was able to accommodate the short notice. He arrived as scheduled and cleaned the upholstery (sofa, loveseat and chair). Looked great and very reasonably priced. He also told us that if, when it dried, we saw spots that needed touched up - he'd come out to the new place and take care of it. That's great service! Highly recommend!

Lou did an excellent job on my carpets. He was very professional and accommodating. Even after…read moregetting into a car accident, he made sure to contact me and re-schedule at my convenience. Very responsive and easy to work with. I highly recommend!

Robert and Justin representing Stanley Steemer of Hampstead/Wilmington, NC. Cleaned our duct work…read moretoday. They were efficient, polite and very respectful of my wife and myself. although the cost seems a bit pricy we were satisfied that there is no dirt, dust or mold in our HVAC system. Thank you guys for a job well done Howard Orr

I dont like leaving bad reviews but I've given the company a chance to resolve issues and they…read moredidn't. We called for kitchen tile and grout cleaning. Service actually didn't clean the grout nearly to the clean we know is possible. Price also seemed excessive. About a month later we had people tell us we should reach out to company because house is unoccupied and still not ok.. So we did. We got told it was a month and a few days so no possible revisit. We had injuries and disabilities preventing us from doing it, and are selling, so we again paid. This time though, my husband has had a new diagnosis of myasthenia gravis at 70 and fell twice in front of them and clearly needed help. The techs ended the cleaning by telling him that they created work for my disabled husband by not replacing rug under kitchen table and chairs and that we'd have to do it. No one told us this before servicing. They knew this was not possible for him to do. I called the company and told them our concerns and that there'd be an open house the following weekend and manager albeit unsympathetic, said he'd get someone there by Friday and still had door code. Open house occurred Sunday and rugs were not put back as promised. Our realtor lady had to do it. Floor showed areas of lighter and darker grout which is worse than just being dirty . Never again. Next comes the vent cleaning that was done in between floor cleanings. They said they'd be out for an estimate. We arranged to be there even though my husband had just gotten discharged from hospital. We were on our way there when we got a call from them and a sales guy explained that they don't do in person quotes anymore and just wanted me to say all of the air return sizes and number of vents in our home. How the hell can I do that out of my head?? I asked. He said it was an estimate but exact number of vents and air return sizes would be done by tech and price would be adjusted. $1400 we were quoted. The following week, the code was given. Tech arrived and wouldn't start service unless paid in advance. I explained that we didn't have a price only an estimate. He demanded payment and said our quote was the price. I explained that when asked for number of vents I over estimated so I'd get a quote higher than expected and not be surprised by actual quote. He said the price was the price. $1400 to start vent cleaning. I asked what if those numbers were way off? He said he'd throw in a dryer vent cleaning or something. I told him we paid for that already in the quote. He said hed figure out something. Due to hospitalizations we were not able to be there and reluctantly paid. How good of job?? I have no idea. We asked how many actual vents there were and he said he'd throw never counted because it didn't matter. The price was the price. We had 22 vents, not 30 we now found out. We also paid for deodorant in vents. We don't know if that was actually done or not. I kid you not it smelled worse after vent cleaning than before. Can I blame tech? Officially no. But vent cleaning sure wasn't what we expected nor did we expect to get manipulated into accepting an estimate as actual price. We would not have done it if we knew in advance. We will never use Stanley steamer again and fair warning to anyone with disabilities.. they will make work for you instead of helping you! I would have been better off on my hands and knees scrubbing grout with my back injury than all the work and driving they created for us.

Cape Fear Cleaning Solutions actually did everything they said they…read more would do except even better. First time experience. Brian and Josh arrived a few minutes early. Before they started They walked through and assured me they would pay extra care and attention to the traffic area and stains. They worked well together and took their time making sure I was aware of their process and extra cleaning steps for soiled areas. Communication was wonderful and in the end they wanted to be sure I was very pleased with the results. I can now delay replacing my white carpeting. YAY! I should have switched a long time ago but am grateful to have now experienced Cape Fear Cleaning Solutions. I love supporting a locally owned company who strives to do the best for your home and live up to their word. Brian and Josh were friendly, considerate and a fine representation of the company.

Amazing! These guys did it again!…read more My white wool Pottery Barn area rug was in desperate need of a good cleaning ( again) . And again, Cape Fear Cleaning Solutions made it look like the day I bought it. I'd like to add that this beautiful carpet is 16 years old. Thank you!

I truly have such wonderful results using Mr. Charles at Oceanside. I've used him for 2 years now…read moreand his work is excellent. He's so professional and thorough. My carpets truly look brand new when he's finished!! He genuinely cares that everything is done well and explains best way to clean. My rugs look amazing and the carpet looks almost new. He's very punctual and friendly which makes the entire process even easier.I recommend him HIGHLY! There is no one else I'd use! Blessings! LT. Ward- McBride

Buckley was so nice and diligent in his work. He explained to us exactly what was going on with the…read morecarpets. Fanstastic job, smooth--and quick! Wonderful experience.

I called this company to clean my carpets when I received a coupon in the mail. I was very pleased…read morewith the price and work performed. I will recommend this company to everyone I know. A+ in my book.

Excellent professional company who stands by their work. Reliable. Shows up on time.read more

I was disappointed in the cleaning and polishing of the hardwood floors. The polish wasn't evenly…read moredistributed, leaving streaks. Although a technician came back to fix, he stated he didn't have the polish with him and would come back. Well, you know what happened, he never appeared. Called them on Monday and told them I was disappointed but would not require further service. Would not recommend.