I have a 2012 Audi Q5 the codes read that it was running too rich. My car had trouble starting, a…read morerough idle and a delay in acceleration. I called around to different locations and they said to take it to the dealer. Silverstar Automotive Solutions took my car did an inspection found out that I had some other issues that needed repaired fixed my problem and the most urgent repairs all within my budget. They found out I had an oil leak I thought my car was just burning oil. They showed me pictures of how bad my engine looked inside. They also performed a Walnut blasting which cleaned out the engine. My car runs a lot smoother. No hesitation, no rough idle and I can start the car right away. I lot of garages don't work on used European vehicles. Silverstar automotive solutions does.

I appreciate their sincere discussion about what needs to be done and their thorough assessments…read moreand estimate reports. When the job is difficult and takes some time, they sometimes have a courtesy car available too.

Consistently awesome, I have been able to stretch the lives of my cars cost effectively due to…read moretheir support.

Came for some A/C work as they have the professional equipment to extract and fill refrigerant. My…read morefans and compressor seemed to be working fine so there must have been a tiny leak and over the years the refrigerant got out and the system stopped cooling. FYI, never try to top-up A/C with those cheap cans of R12 you find in Canadian Tire unless you already have pure R12 in your system! You will regret it and if you contaminate your A/C system, even mechanics will refuse to service you as they will not extract contaminated R-134a (hazardous waste). Just save yourself the headache and go to a professional for A/C work but do your homework! I asked to get a simple recharge and injection of dye so if it leaked again, the leak can be found and patched next time. They evacuated everything, removing any moisture as well (due to vacuum) and added fresh refrigerant (my A/C does not smell as damp when switching now too). Overall great service and reasonable prices with knowledgeable and friendly staff, saw them helping other satisfied customers as well. Will recommend.

The mechanic (not Marc) did not put my new Mazda into service mode before fixing the brakes so I…read moreleft with warning lights on. He had no idea how to turn them off. Further investigation revealed he had broken a part. It had cost me 600$ at Kavanaugh's but they refused to compensate me, thus losing me as a customer. I think they should have just taken responsibility and given me some compensation. Sadly, this did not happen. Marc is the only mechanic I should have let touch my car.

I am new to the area, so found myself looking for a new local garage. Kavanaugh's did not…read moredisappoint. The local Honda dealer quoted me an arm and a leg to repair a few issues I was having(wheel bearings, shocks and brakes). After having the mechanics at Kavanaugh's look into it, they had me fixed up for HALF the amount the dealer had quoted me. Not only that, it was ready the same day!

This is the third time I go to the Car Clinic. I found good and affordable service, affordable with…read moreattentive workers eager to help the customer.

If there's a 0 star, I will give this a shop a 0 star. I…read morewent to this shop for a safety inspection. While I still talking to the owner trying to ask questions about the inspection, I noticed his coworker is trying to lift my vehicle, I repeatedly asked him to stop lifting before I finished asking questions. He continued lifted the vehicle on the hoist. Then the owner says the brakes are not passing safety before he even checked the actual brake themselves. I asked what is the thickness of the brake is remaining made it failed. He did not answer. I asked again, he did not answer. I insisted multiple times, then he said it is not the brake. it is the rotors has rust on the side. Then he offered me a package to replaced all the brake pads and rotors. And told me it is only one hour left for getting the parts. I asked what is the quality and warranty of the parts he offered. He said it is good quality, initially stated it is lifetime warranty, I asked him to clarify what condition of the warranty, he then changed and said only 2 years of warranty. I asked if I can bring the parts for him to install, he said no. I ask if I can come back again with a new set of brake and rotor is installed to completed the inspection. He tried to dodge the question. At this time, he kept pushing me to order a new brake and rotor from him. I refused. He then said I need to pay him the full inspection cost before release the vehicle. All these happen within 5 minutes of the vehicle got inside the shop. Basically, he is taking my vehicle as a hostage at that moment with the vehicle hoisted. I asked he for a full inspection report. He said he will but provided nothing. I kept asking for a full report for his work, at the end, he wrote a six-words as an inspection, see the pictures. The whole time I was there were being pushed to install a new brake and rotor on the spot without knowing any details of the condition of the brake and rotor. Again, if there's a 0 star, I will give this a shop a 0 star.

The worse Garage ever, they charged money for nothing, I…read moreasked them to check the air conditioning system, and after one hour they said the system is good just need recharging. I accepted to recharge because they confirmed that the system is good, after recharging the system and when I went there to pick up the car they gave me different problems ( many problems ) and they said we evacuated the system. they charged for for system checking and evacuated the system, bad behavior and bad words from the guy on the front desk, very bad service, low quality, keep away from this Garage ( they are time and money wasters) .

Dropped my car off for brake work expecting a large dent in my wallet. Turns out it was a loose…read moreheat shield rubbing and making a noise - not brakes. G&I cut off the offending heat shield and didn't charge me for the time. My wallet lives to be dented another day. I will definitely be going back with all 3 of my cars. - Dean

There was a misunderstanding regarding the replacement of my brakes which has since been resolved.read more

If I could give zero stars, I would. Without disclosing the full dollar amount I was charged $219…read moreto diagnose a valve cover and spark plugs, then quoting me $1000+ for the replacement to which I declined. When I picked my car up they failed to reinstall my skid plate. After the terrible service and my requests to speak to the owner was declined by staff, I finally got ahold of him myself. I explained to him when the car was back in my possession it had a white substance in the interior and when asking the owner what it is his reply was "Hard to say. " He then proceeded to suggest it was absorball which is a harmful chemical and when I got even more upset at this, he recanted his statement claiming it was "dust" ... he then said they were fair to me and even if a dollar figure wasn't agreed upon it's "implied". He noticed I posted a poor review, and he told me he shouldn't even be looking into my claims because I had already given a poor review and it was a 'waste of his time.' He began to call me a Karen and told me he would post the video of me getting upset (rightfully so) in the shop, to his thousands of followers so that they could see how much of a "Karen I am" .. in my opinion, the staff and the owner are very un professional. I should get my car back how I dropped it off and any and all fees should be discussed in detail prior to a shop starting any work.

Went in to get basic, normal safety, my car was just safetied at the Hyundai dealership 36 days…read moreago. I got a ride home from their driver, very unprofessional. Car was bottoming out on the road, I did not feel safe. I could hear parts banging around under the car as we drove over bumps. 6 hours after I dropped my car off, they call me telling me I need $2,000.00 of work done and there's no way it passed a safety 36 days ago. One of the parts he said it needed was just replaced 2 months ago. (passenger lower control arm and bushing). Weird, HYUNDAI did a safety on it and everything was fine. He quoted me on the phone 800$ for the work but when I show up, the quote on paper is $2,000.00. I was upset of course and he asked me to never come back to his establishment again. They tried to take advantage of me because I am a young female.

Today I was glad to be a Lorelli's customer. Outstanding service,remarkable kindness.The seat on my…read moreNissan Versa,wouldn't move forward,so I went to Lorelli's.They told me it was still under warranty,but since I felt it was unsafe for me to take it to the dealership(my feet could barely reach the pedals) they agreed to take a look.Long story short,they took it to the dealership, called me,offered me a loaner while car was being repaired and called me when it was ready to be picked up at Loelli's.No charge people!It restored my faith in humanity! Special thanks to Otto.Great service center,I've been a customer for about 3 yrs. now and have always been happy with the service.