Date: 2026/02/16…read more OVERCHARGING FOR INADEQUATE WORK! Got overcharged for "cheap" spark plugs. I had my car towed to this shop as it was having issues the previous night. The next day I had it diagnosed by the mechanic and was told it was a bad o2 sensor and faulty spark plugs. I was given an estimate of around $500.00 and was advised by a friend that it was pretty steep for this type of work, regardless I agreed to pay as I was in dire need of a functioning vehicle due to a family emergency. (I should've listened to my friend and I can take accountability for that as a new car owner). After the car was "fixed" I walked into the shop and was charged almost $800.00. I drove the car for about a day or two just to have the engine light come back on and the car starting to burn fuel with some misfires. Now more recently I took the car to a family friend who pointed out that the shop put in cheap spark plugs that didn't burn the fuel properly and we replaced them. I wanna preface this is my first car and watching our family friend work out the issue made me realize this type of work was extremely simple and I could've done it for way cheaper. If you're a new car owner, a woman or honestly anybody, please let this be your last resort. Save your money, DIY or shop around. For context this is a 22 year-old car.

Fantastic experience! Friendly and courteous service from…read morethe get go. Quick, informative, efficient and great prices. I would definitely recommend Ben's Auto Service to family and friends.

Brought my 2008 Colorado in for mushy brakes looking for full replacement of pads. Ben simply…read morelubed up the caliper pistons and pins and the repair was very inexpensive. He could easily have replaced parts needlessly and I would still have been grateful. Honest and necessary solutions and work. I highly recommend this shop.

They have worked on my car as well as friends vehicles. Everyone is happy. I had stripped lugs on…read moremy BMW because the last place I took my car to used a pneumatic device rather than a torsion bar.They changed the parts bc and fixed it all for me.

Vilbert and his crew are wonderful. I have been given clear and honest information about my car as…read morewell as solid direction for moving forward safely. Much appreciation for this business! 5 stars

Requested diagnosis of a/c failure on 2028 Highlander Hybtid XLE. Service rep thoroughly explained…read morethe process and showed me how the dye had now been put in the system and next steps to be taken when vehicle is returned in a couple of weeks. The process was thorough and included a courtesy vehicle inspection, which was much appreciated.. After the explanation, it was clear to me that the previous attempt to repair by another shop last summer was not done properly.

It's about TRUST AND INTEGRITY. And it's worth a drive from Kanata to Orleans to know that I can…read moretrust what I'm told and that the work is done with no surprises. No one likes car repairs-the bills are usually higher than we all expect. But the honesty that comes along with the straight talk has kept me coming back for almost 15 years now. Even though I moved to Kanata five years ago, I find time to drive across town for an oil change or any other repairs. It's inconvenient as hell-but worth the confidence and trust -and being told that I actually DON'T HAVE TO GET SOMETHING DONE right now! Thanks Bobby Like

I have been going here for years. As a result of the continuing steller service I have been sending…read morefriends and family there as well. I would never go anywhere else and if you do, you need help.

Great place! Brought my car in to switch tires for the season and was complaining about a simple…read moreproblem the dealer couldn't correct on two separate occasions. Sammy's technician changed the tires, and said he had and idea. He then solved the problem in under 5 mins; it was wonderful gift to get unexpectedly. They will see my business again.

The staff were incredibly professional and knowledgeable, and they went above and beyond to ensure…read moremy car was in perfect condition. The service was prompt, and the quality of the work was top-notch. I especially appreciated their transparent communication and fair pricing. I highly recommend Mechanikko's Auto Service Centre...

What a thrill to be able to share my experience with Fix Auto. I was in a hit and run accident in…read moreOrleans on July 3rd/2020. I was very upset. I had many things on my mind. One of them being that i had not had an accident in 26 yrs. and this was not even my fault. Called my insurance and they guided me through to getting my car fixed. I was sent here at Fix Auto. I was contacted the same day as i called my insurance. Sent them photos of the damage done. They gave me an appointment that same day which was Monday after my accident. I met Mr. Lamoureux and i felt listened too. He was very professional and courteous. From that moment on everyone at this repair shop was on top of things. I had nothing to worry about since they took care of everything. Joanne was professional and down to earth. She helped with a loan car for four days while they repaired my car. They sent me emails to tell me the progress. I cannot say enough how well they take care of there clients Today july 16 i picked up my car. It looks brand new. The workmanship is awesome. Because f COVID 19 i was concerned once i picked up my car. I am telling you guys. This car was spotless. I was beyond happy. These workers deserve to be given a five star report. Thank you so much for eliminating my stress. And from r your compassion. Anne

From the owner: For a limited time, get a synthetic oil change and get Castrol Roadside Assistance for 6 months…read morefree of charge!