How can a 2020 vehicle kept in a garage, with maintenance done as required, and 45K miles, suddenly…read morehave an electrical issue that causes the vehicle to sporadically stop and have 'check engine' light issues with a service department that just can't find the problem? Charging $165/hr for labor to go step by step through " pages and pages" of possible causes while under a 6 year full warranty (costing $1200) that 'may not' apply if its corrosion or this or that - are you kidding me?????? The warranty does not cover diagnostics for major issues like the vehicle not starting on a random basis? What a scam and dis-service from a supposed service department. Disgusting excuses for a dealership that claims to be customer oriented. Never will step inside a Subaru dealership again.

Ive purchased several cars hete. Jared is fantastic. Denise makes getting the loan process…read morebearable. The men & women in service dept are top notch. Super pleased with my experience hereZ

Top notch - I've been trusting Rick and his team with my cars for 10 years or more. Every person…read moreI've recommended Mr. Muffler to have had great experiences as well. Honest, upstanding, and do great work.

This place always does a really good job in what do.. had exhaust pipe issues and they got me in…read moreand fixed my problem and it was very reasonable

Denny Jr. was fantastic. Very thorough. Checked everything. They arrived quickly and he was…read moreprofessional

We had a horrible experience at Eastmont Auto Repair in Johnstown, PA. Despite promises, the owner…read morewas rude, unprofessional, and demanded an unfair fee to release my daughter's car. Avoid this business--he's untrustworthy and takes advantage of vulnerable customers. Long version: On Tuesday evening, my 19-year-old daughter's car broke down, blocking traffic. With no time to arrange a private tow, the police had it taken to Eastmont Auto Repair, Johnstown, PA She called them multiple times on Wednesday and Thursday and was repeatedly told they'd check the car and call her back--but they never did. She was also treated disrespectfully by the owner. Finally, at 3:00 PM on Thursday, the owner's wife answered. She said the issue wasn't the alternator, the car was running, and they wouldn't charge for storage since the delay was "their fault" (her words). They promised to call when it was ready--still no call. Impatient like her mother, my daughter, Sam, called again on Friday at 1:00 PM. The owner snapped, telling her to stop calling. Frustrated, she asked if she could pick up the car after work, around 5:00 PM. He told her to come at 7:30 PM be cause he would be there at that time. Knowing his unprofessionalism, Dan and I went with her. At 7:26 PM, she called to say we had arrived. He claimed he was on his way but insisted on doing a 15-minute test drive when he got there--his fourth check. Around 7:45- 8:00 PM, he still wasn't there. When my husband called to say we just wanted the car and no more checks, the owner responded rudely, loudly, and aggressively. Frustrated, Dan used the f-word, and the owner became even more hostile, yelling before hanging up on him. Concerned by his outrageous behavior, I called the non-emergency line but accidentally called the wrong station. When the owner finally arrived, he was screaming, acting erratically, and called me R*TARDED for calling the wrong police station. His behavior only got worse as the evening went on. When the police showed up, he suddenly demanded $355 in cash for storage, towing, and an $85 after-hours fee. When I pushed back, he raised it to $500, said he was closed, and told us to come back Monday. He looked completely unhinged--bulging eyes, a concerning smile and inappropriate laughter. In the end, Sam had just 15 minutes to get cash and was forced to pay $355 to get her car back. I feel so sad for her--barely an adult, working two jobs, saving for a crucial repair so her car passes inspection--only to have a grown man take advantage of her, break his word, and taking her money because he can. She was so upset she couldn't stop crying. It's been a tough couple of months for her, and it feels like she just can't catch a break. Moral of the story: Avoid this business at all costs. It should absolutely not exist. It casts a bad light on small business owners in Johnstown--one rotten apple spoils the whole bag. The owner is greedy, hostile, unprofessional, and preys on people in tough situations. If your car ever gets towed to Eastmont, get it out ASAP and don't engage--he cannot be trusted.

Highly recommend this place. High quality work, fairly quick, and reasonable. Eric is extremely…read moreknowledgeable and conscientious about the job he does, anhd is willing to work with you. This is is a machine shop, i.e. refurbish/rebuild heads and blocks, not the place for "car won't start" or oil changes. But he got me through my first engine overhaul in fine shape.

Would give this place a 0 star is possible! This place is absolutely terrible!!! STAY AWAY!!! They…read morewill steal your money and leave you with a junk for a vehicle! This place really covers up SEVERE rust damage on their vehicles with undercoat so they can sell it for more. Then when your vehicle rusts out, they tell you it's not their concern. They treat people terribly, and all they care about is taking your money. Please please anyone who wants to buy a car here... DONT DO IT!!! It will be the worst mistake you have ever made! Their cars and services are completely shit! And management is worse! They really don't care and they will lie to you just to get their way and your money! STAY AWAY FROM THIS PLACE AT ALL COST!!!

I recently brought in a used car for service and they're telling me it needs a new engine and that…read morethe engine will cost $3875. So I figured I'd talk to a salesman about perhaps purchasing a brand new vehicle. The salesman and I waited an hour for the sales manager to come back from his lunch so he could do the appraisal on my current car. Now mind you I had this car there not 3 months ago because I was interested in purchasing a new truck then. The appraisal then was $9000. Granted I get the engine is going to cost roughly 4k so I'm guessing they'll come back around $4500ish. Boy was I wrong. They offered me $1000 for my trade in. A thousand bucks! So I asked why on earth is it so low. The sales manager says it's because the engine cost $7000. Ahhhh no. The service manager just quoted me $3875! So he goes and talks to the service manager who of course back tracks and says it's impossible to find the engine anywhere. And the sales manager says that's why it's so low. I think at this point he forgot everyone carries the internet in their pocket. I pulled out my phone and after a 5 second search and a 30 second phone call I find an engine for $2950 with a 5 year / 50k miles warranty. I give him this info. He increases the offer to $2000. Give me a break.... The first salesman says he'll see what he can do and give me a call before he leaves at 5:30. Here I sit the next day 24 hours later with no call back.

I will never go anywhere else to have my car serviced. These guys are the most honest anyone could…read morefind! They are also good hearted family and good at what they do! Very reliable and punctual and I am always happy with the services!

Everything! If I outlive this vehicle I'll be back to buy another!…read more No-haggle pricing, fair trade-in value.

Within the first month of ownership, my vehicle experienced a mechanical failure and was brought to…read moreBlue Knob immediately. They were unable to diagnose or repair the issue in-house and subsequently sent the vehicle to the nearest dealership. At the time, I was expected to work near Detroit, which became impossible due to the breakdown. I was provided a loaner vehicle--a Chevy Impala with worn tires during winter conditions--despite the possibility that I could be required to drive several hours on short notice. For several days, I received no updates regarding the status or location of my vehicle. After initiating multiple follow-ups, I was repeatedly told, "I don't know," until I escalated the issue to management. Matt, the manager, was professional and communicative and ultimately confirmed where the vehicle had been sent. I had a safe in the trunk of my vehicle containing valuable items. Unfortunately, I was unable to retrieve them because I was unaware of the vehicle's whereabouts. To avoid further delays, I personally contacted the dealership and received clear information within minutes--something Blue Knob had been unable to provide after multiple days. By that point, the condition of the loaner vehicle required new tires for basic safety during a 5-6 hour drive. Once my vehicle was finally repaired, I was still required to wait for Blue Knob to retrieve it before I could do the same. During my visit to the service center, I overheard staff making disrespectful remarks regarding my request for safe tires on the loaner vehicle, among other comments. I was also informed that I should not have contacted the dealership directly and instead should have waited 3-5 business days for updates through Blue Knob. While Blue Knob presents itself as highly corporate and professional, internal communication and customer treatment do not reflect those standards. Clients should be aware that concerns regarding safety and timely communication may be met with dismissal rather than support.

I recently had major engine work done here at City Brake and they went above and beyond to make me…read morehappy. I recommend this place over any other repair place in Johnstown. The owners were great everybody there was nice and courteous.