I love this place so much. They are always so friendly and so quick to help. I've been here for…read moretire patches, oil changes, tire rotation, inspections, brake replacement, and a soon to be electrical issue with a trunk latch. I also had an issue with one of my cars being rear ended while parked, and being bullied by a collision center who took apart the car. Bob stepped in to offer assistance and help me and offered referrals. Extremely grateful for Bob. The peace of mind on the quality of care and commitment to excellence truly does still exist and this is the place to have those expectations met. Justin and the ladies at the desk are also fantastic. They always remember my name and details about me that makes me feel like family.

Took my car in for a recent inspection. I also requested an oil change even though it was under the…read moremileage due. They called to verify I wanted that done as they normally go by mileage. Nice! I still went ahead with it. It took a little longer than expected since they couldn't find the key to my wheel lug nuts (surprise!) Which would have caused havoc if that had happened on the side of the road. Glad they found the issue. Ready the next day and for a reasonable charge. Also a local U-Haul dealer and known for their quirky sign. Would recommend their services.

Local gem for decades. My personal experience spans 5 years and they have proven to be honest,…read moreknowledgeable, and efficient. I've been here for state inspections and smaller repairs. They do not take appointments, so first come first serve. Tip, get in early, like 7 AM early, and you may be in and out. Don't expect concierge service with snacks and self service Keurig machine here because this is your old school, no frill auto repair shop. Sometimes, old school is good school!

Great experience. I've been sliding on my driveway so I realized it was time for new tires. I…read morecalled Rossi, they gave me a great price and were able to put my tires on that day. Bob and Ernie in the office are both gentlemen, professional and knowledgeable I highly recommend.

Fast, friendly service. Good price. Nice people. I had to buy a tire for my daughters car, and…read morethese guys took care of me.

Recently had to purchase TWO Used tires for my 2014 Chevrolet Equinox. Called around for shops that…read morehad my car's tire size. J & A luckily had TWO tires. AAA towed my car to their location and they took extremely good care of my car. JR was wonderful!! It took more time to check out of the Rite Aid then to have the tires placed. Two used tires cost me $80. I would ABSOLUTELY return for New | Used tires. Next time I patronize J & A Tires it will be for NEW Tires. A1 service provided.

Met by Josh, and he set me up right away to drop off the car and get started. Super nice guy and…read morevery professional. Sometimes shop guys can be a little rough in the customer service department but these guys got it going on. Sunoco employee here (they share the same roof at this location) are also extremely nice and greeted me right away with what fuels they currently have and what they're out of. Looking forward to coming back!

These great folks have just moved into these new digs! Although it's a little unusual, these folks…read moreare really two businesses in one location. The gas operation is separate from the service station. Over time the gas side has changed hands but these excellent mechanics have REMAINED THE SAME GREAT PEOPLE SINCE 1973! If you are like most folks, there is always some unpleasant pressure when you bring your car to a service station. How much is it going to cost? Will I get it back on time? Will I be pressured to buy unnecessary stuff? There is a reason why I've been using these folks for 18 years! My car is always ready ON TIME. Of course I'm going to pay $$ but I always feel the price is FAIR. I'm never pressured to purchase UNNECESSARY SERVICES. If you live in or around the Havertown area, it doesn't get much better than this!

Can't say how great and refreshing this business is. I called for a last minute oil change ahead of…read moremy wife needing to put some milage on the car and they were able to get me in. Everyone was kind, courteous, and professional. It's a really unassuming shop and I felt I was treated nicely with good value. Great work!

I'm new to the area and couldn't find anyone to rotate and balance the tires on my girlfriends…read morejeep. After trying 5 different places I stopped in and asked if they could and they asked me to come back in 2 hours. I came back and asked if they had time could they possibly check the drivers rear tps. They actually rotated and balanced the tires, changed the bad tps, changed the oil and did the inspection on it. The most professional and courteous folks I've met and will be taking all of my automotive business to them.

Was told I needed an left axle replaced and would cost 4-5 hundred...told them I have warranty he…read moresays u pay me they pay u....(what never heard this before) then tells me warranty company won't cover I call warranty place inside lobby on there phone lady' say they never said axle they said boot cover on axle..... why tell me I need a new axle if it's the boot...tryin to get some extra money outta me...take to another place cause I knew something wasn't right after what warranty company said other place they say all u need is a new clap on boot charged me 20 dollars for clamp why tell me that I need a whole new axle when it's just a clamp???? Never again

Found J&M discount tire using the app Groupon and this is my first experience with. I needed a…read morefour wheel alignment since I install four new tires on my Jeep recently. I'm not sure how busy there were, and I did have an appointment prior to my arrival, but the job was done in less than an hour. John, the service writer, will also offer and review documentation on what was done and the end readings to the service preform, which I thought was pretty cool.

I have to issue an addendum to my review. I have now been there three times and every time they…read morehave asked me to spend more money. As I said in this review they put me in a set of tires a few years back when I went only to purchase one but the car was relatively new for me and their logic about how the other tires were almost ready to be changed anyway and that would cause uneven wear on the new one made a lot of sense so I got all four. One other time I did an oil change with them and they tried to sell me something else - I forget what it was because I didn't do it and didn't need to - but wrote it off because places are always trying to get you to add something to an oil change. A few weeks ago my tires I bought at Tires, Etc. were done having got over 60,000 miles out of them. I researched and they came in with a very good price of about $335 for four General Altimax tires that had very good reviews and installation. The price was so good my trusted local mechanic told me that his cost would be more. Evidently they have to get people to do a lot of unnecessary repairs to pay for the cheap prices. They called me up and the store manager Lisa explained that her mechanic said that I had a broken sway bar link that would destroy my tire! She didn't want to put a tire on there! And it would cost over $400 to do this repair. I was never going to do this, especially since for something she said could happen any time was asymptomatic - the front tire was fine and I didn't have any of the other symptoms of a broken sway bar. So I told her to put three tires on and put the old tire with the best tread on and put the 4th tire in the trunk. Despite them only installing three tires my cost was the same. Before I was able to get it into my local mechanic I spoke with a regular where I work as a poker dealer who is a mechanic and he laughed. Said that having a Sway Bar puncture a tire is rare and that fixing a link would be like $100. Sure enough later in the week when I had time to take it to the local mechanic I trust (I won't mention their name here but I have a glowing review of his shop here that you can find if you look at my past reviews) and that was exactly the case: The tire would likely not have been threatened, the repair was $100. Unfortunately he had to charge me $32 to install the tire in my trunk so add that to the cost of it all without factoring in the week of stress in the odd chance her urgency was correct. The first set of tires I got were cheap but I got 60,000 miles out of them and had no problems. I don't have any problems with the new tires thus far and hope to get at least that many miles out of them (they have a warranty for more than that; yes, I know tire warranties are kind of useless, that's not why I brought it up, just that having them last that long wouldn't be an outlier). So I think this shop does good work and has excellent deals on name-brand tires that not a lot of people in the area can beat (my previous set were Firestone tires that were cheaper than even the local Firestone!), but they will try and gouge you for work which may or may not be necessary. They will even go so far as to make you endure extra costs and even try and terrify you into having them do that work. This will be the last time I go there.

I brought my car for a state inspection that was scheduled between 3:00 PM and 5:00 PM, but it…read morewasn't finished until 1:30 PM the following day. To their credit, they did offer a complimentary Lyft ride home when it became clear the car would need to stay overnight. However, the free ride doesn't excuse the massive delay or the lack of transparency that followed. Over the phone, they quoted me around $2,872 for total repairs, including about $750 to replace the rear tires just to pass inspection. When I arrived and asked for an itemized printout of these prices, they handed me a poorly printed, hard-to-read document with all the costs listed as $0. When I asked them for a written breakdown of each required and recommended service, they told me the prices would only be made available if I agreed to purchase the services. Furthermore, their reason for failing my car was vague, simply stating "choppy rear tires". Trusting my gut, I declined the work and took my car to another shop, where it passed the state inspection with no issues. The front desk staff at Tires Etc. prioritizes phone calls over people actually in the store, making outgoing calls instead of helping the customers standing right in front of them. Overall, a very frustrating experience, avoid this place if you value honesty and transparency.

DW was there in a timely manner , gave friendly service and had exactly what we needed. My wife and…read morecame from D.C on a weekend trip to Philly . He responded immediately and got us back on the road !

Sold a semitruck tires as new, Charged me 1,100$ for a steer…read moretire advertised as new, Tire is missing a chunk on tread when I confronted him about he got defensive and demanded an immediate pay. He said to call the guy who sold him the tired to get warranty because "he pay for it as new" So I did, I have messages from where he bought it stating he new it was a old used tire and even asked for a discount because of the missing chunk on tire tread. He paid 250$ or less for the USED tire and sold to me as new. I will give him credit for coming at night time and getting me out of the road. I understand emergency services cost money, The reason I am devastated is because he SCAMMED me by telling me its a brand new tire when he new it was used and just wanted to make hundreds In proffit by ripping me off. First time I ever write a review, Just what an awful experience i had and hope This doesn't happen to any of my fellow truckers Nonetheless I believe this young man could have a profitable business by just being honest and not scamming hard working individuals. Not a way to succeed in life. Now I am out 1,100$ and have buy a new tiew as I cannot use this defective used tire on a steer semitruck. Just wanted to share my experience.

Outstanding - repeatedly knowledgeable, professional, courteous, timely, and at a fair price.read more

Never will come back. Place is a total rip off. I spent $80 for an oil change and a tire rotation…read more Some places do the tire rotation and more as part of the oil change bundle for alot cheaper. I had two coupons, which only one could be used. They took the one coupon that was the cheaper of the two to discount. So they saved me $10 instead of $30, shisty!!! I had been coming here the past 5 or so years to finally find out they have been price gouging me for all these years. I have a car inspection due in a couple months. Guess what??? I will not be going to Rapco! There are many other places around here to go to. I chose Rapco bc I thought they did a pretty good job, but not for the price. C-ya Rapco, you lost a customer!