I almost never post reviews. However, today I felt compelled to share about the outstanding service…read moreI received today. They took me right away. They gave me a complementary water while I waited. I asked them what I owed them. The mechanic replied, "Nothing." He explained that they had simply added some washer fluid, but nothing else was necessary. That's honest! The reason I went there today, was that I had previously received fantastic service back in November. I pulled out a five dollar bill to give the man a tip, and he vehemently refused. how they do business. This is the place. Look no further.

This is the second time I've gone to this location in the past year and both times the manager was…read moreincredibly rude. Needs to seriously work on his costumer relations. I won't go back.

I love this place so much. They are always so friendly and so quick to help. I've been here for…read moretire patches, oil changes, tire rotation, inspections, brake replacement, and a soon to be electrical issue with a trunk latch. I also had an issue with one of my cars being rear ended while parked, and being bullied by a collision center who took apart the car. Bob stepped in to offer assistance and help me and offered referrals. Extremely grateful for Bob. The peace of mind on the quality of care and commitment to excellence truly does still exist and this is the place to have those expectations met. Justin and the ladies at the desk are also fantastic. They always remember my name and details about me that makes me feel like family.

Took my car in for a recent inspection. I also requested an oil change even though it was under the…read moremileage due. They called to verify I wanted that done as they normally go by mileage. Nice! I still went ahead with it. It took a little longer than expected since they couldn't find the key to my wheel lug nuts (surprise!) Which would have caused havoc if that had happened on the side of the road. Glad they found the issue. Ready the next day and for a reasonable charge. Also a local U-Haul dealer and known for their quirky sign. Would recommend their services.

This is my second time at Reliable Auto for a state inspection. First, the young ladies are…read moreextremely kind and deliver excellent customer service. They are always a pleasure. I didn't have a copy of my insurance card; the young lady was kind enough to print a copy for me from my online policy. I had a daytime running light that had been out of service for weeks. I fully expected to pay for that in addition to the cost of inspection. Apparently the wiring was loose so I was not charged. In today's environment that level of honesty is extraordinary. I will continue to patronise Reliable Auto and recommend them to everyone I know!

So, I scheduled an appointment with my dealer after hearing this clanging noise in my tire. They…read moresaid no problem, there's no noise. Again I brought the car back thinking they would surely hear it. No. This treatment is something I experience often. You're not hearing correctly .... I went to RELIABLE. Solved immediately. The small device that monitors tire pressure changes had disengaged and was spinning and falling inside my car tire. I have to say. I felt relieved to know I heard it!!! They took me seriously! I'm an educated teacher ... 74 yrs old. These folks heard me and heard it! l highly recommend them.

Keep your money, worst car service! Car was just as dirty after the wash, customer service is…read morehorrible!

Broke our windshield! Owner will not return our calls! Returned to car wash twice to try and…read moreresolve issue with no results.

I've had my car serviced by John HAUSER'S a few years now.. ever since I moved to this area. Right…read morefrom the get-go I noticed how polite and respectful they are, actually treating you like you and your business matter and are important to them. They are honest and direct about the repairs they do, always explaining options or necessities, prices, etc. Their pricing is solid too. But the BIG point I want to make here is about the character behind the business. I had some rather extensive repairs done on my car last year. Shortly after which I had to travel to Massachusetts for medical reasons, needing to stay in Massachusetts for surgery and a fairly long PT rehab. During this time I had difficulty with my car. I was told my car needed the same repair John's shop had done on my car...big $$$. I knew it couldn't be true but had no idea what to do. I reached out to John HAUSER'S and John went ABOVE AND BEYOND, helping me trouble shoot, find a reputable garage, and HE called to apprise the garage owner about the case. I have no words!!! I have such respect and gratitude for John's kind, professional, honest, straightforward help!!!! This took time and effort away from his busy day with quite a few different interactions; not only calls with me but researching garages in the area I was in in Massachusetts, but also actually calling and talking with the owner of the garage I ended up taking my car for the service needed. The net result of the repair saved me HUNDREDS of dollars (over a thousand) and a car that's safe to drive back to Pennsylvania in a few weeks! I would give John and John HAUSER'S garage a HUNDRED Yelp stars if I could!!! It is rare that businesses now days treat customers respectfully....but John and his Company not only treated me with respect, but with honesty, kindness, and effort that will stick in my mind forever, inspiring me to "pass it forward"! Thank you, John!!!

I'm very impressed with the service I've received at John Hauser's Drexel Automotive. I've used…read morethem only twice, but they were very highly recommended by my neighbors and now I agree with them. The service was quick, prices competitive, employees are friendly and honest.

Outstanding - repeatedly knowledgeable, professional, courteous, timely, and at a fair price.read more

Never will come back. Place is a total rip off. I spent $80 for an oil change and a tire rotation…read more Some places do the tire rotation and more as part of the oil change bundle for alot cheaper. I had two coupons, which only one could be used. They took the one coupon that was the cheaper of the two to discount. So they saved me $10 instead of $30, shisty!!! I had been coming here the past 5 or so years to finally find out they have been price gouging me for all these years. I have a car inspection due in a couple months. Guess what??? I will not be going to Rapco! There are many other places around here to go to. I chose Rapco bc I thought they did a pretty good job, but not for the price. C-ya Rapco, you lost a customer!

Always get great service here with Josh and Mike. Serviced my AC that Conicelli Toyota could not…read morefigure out, they also installed new tires on my Toyota. Honest and knowledgeable.

These great folks have just moved into these new digs! Although it's a little unusual, these folks…read moreare really two businesses in one location. The gas operation is separate from the service station. Over time the gas side has changed hands but these excellent mechanics have REMAINED THE SAME GREAT PEOPLE SINCE 1973! If you are like most folks, there is always some unpleasant pressure when you bring your car to a service station. How much is it going to cost? Will I get it back on time? Will I be pressured to buy unnecessary stuff? There is a reason why I've been using these folks for 18 years! My car is always ready ON TIME. Of course I'm going to pay $$ but I always feel the price is FAIR. I'm never pressured to purchase UNNECESSARY SERVICES. If you live in or around the Havertown area, it doesn't get much better than this!

Staff at the front desk are very kind, and clearly want guest to have the best experience. They are…read morequick to own up to mistakes or miscalculations and will try to have an honest conversation. I do think the master mechanic is a bit young-and was a bit to aggressive with my car but I felt like I could come back if anything really concerning were to happen and they would do what they could to remedy this. I wish I remembered names but both front desk staff and the person that was hired doing promotions that works in the nail salon were excellent!!!

wife brought our car in for a 9AM appointment, the mechanic who is a MAN not a woman based off of…read moretheir whole "shecanic" marketing ploy did not arrive until after 11AM. my wife stayed the entire appointment. they tried to upsell us by saying our car would fail inspection, not knowing we had gotten it inspected (and passed!) before coming to GAC. my wife did not leave until 1:45 and they did not fix the issue with our car (slow/hesitant start up). i work very hard for my money and if you do too, DO NOT WASTE YOUR TIME WITH GAC. i can provide receipts to prove this is a legitimate review. i do not believe the good reviews after our experience! i'll just go straight to the men next time...

I've been here 3 times since they opened this year, twice for flat tires and once for car…read moreinspection/oil change. This review is primarily about the latter. They only have one mechanic, who by the way looked exhausted when I dropped off the car in the morning and had a day's work ahead of him. I made an appointment for 10 am on a weekday for my inspection/oil change (I purchased my own synthetic oil to save money), but didn't get my car back until 5:30 pm after I showed up and told them I needed the car. They've got signs that say they give estimations for time but it's not a guarantee, and I'd say the same seems to apply for their pricing. When I called to schedule the appointment whoever answered the phone did not seem very knowledgeable about their prices, and even the day of my service when I spoke to someone on the phone towards the end of the day it still didn't seem clear how much everything would come out to be...well I was shocked to find that they charged me $25 for the oil filter and $32 for the emissions sticker required by the state even though they didn't even do the service itself because we're exempt from driving less than 5000 miles in the past year. I know things cost more nowadays due to inflation, but I think they need more staff, to be transparent about their pricing for standard services like what I had done, and to have better communication. I'm still thinking about that poor mechanic who's overworked here and I think I will look for other options before I come back here for even these simple jobs.

This place is wonderful. They help the customers out pricing is fair. The service is amazing. They…read morevalue the customers and help them in any dilemma or issues pertaining to their cars. I never had a issue going to them for several occasions so I recommend them to everybody