Great experience! My son was traveling from Columbus to Pittsburgh with a pickup truck of stuff for…read morean outing. Radiator hose burst just outside St. Clairsville. I google auto repair and this location was about 2 miles from where he was. He was able to add antifreeze and get to the store. I had called Monro and explained the situation before my son arrived. They got the truck in, replaced the hose, replaced a faulty spark plug that they found, and sent him on his way. No charge! How often do you find service like this anymore? If I lived nearby, this would be my place for auto care needs!

Always gets us in and done quickly. Helps us to diagnose when the our dealership missed the…read moreproblem. Very thankful for these guys!

I had a roadside emergency (hit a pothole on the highway and lost two tires and rims) and was towed…read morehere. The people could not have been kinder or more professional. They got my parts ordered, and went the extra mile to drive me to a car rental. And help carry my stuff. On a human note, it restored my faith in humanity and on a professional note, they kept me informed of my repairs, had fair prices and completed the work two days sooner than expected. All the stars!

We have both our car and truck serviced at st clairsville. The employees are always friendly and…read moremake sure our vehicles are safe for us. Great group of employees!

It was pretty quiet for being Saturday, staff was helpful and everything clean and organized. Also…read morevery good deals!

Placed a pickup order. Dealt with the most unfriendly person. I checked in but was told I can't…read morereply to the text they sent to check in with. I had to get the app. While downloading and doing all the sign up stuff, lady comes back out calls me by name ? Puts the order in my backseat and proceeded to slam the door. Why do we need to be so rude? How do you know my name when I can't check in by text?

I was traveling from Illinois to Pennsylvania on I70 last week when my 2021 Kia Soul's check engine…read morelight came on. The car went into 'limp' mode in St Clairsville, OH and I was able to drive to the GM dealer. Unfortunately the GM/Chevrolet dealer said they could not work on Kia's and suggested Jamie's Garage. I went to Jamies where he diagnosed it as cylinders 3 and 4 were mis firing but was booked solid and not able to make the repairs that day. Jamie drove me to the Enterprise rental Car where I discovered they had no rental cars. Jamie was able to take me back to the shop and got me in quickly. Within 2 hours of this ordeal, he got me back on the road with new parts and repairs. I am grateful he was there and that time and was nice enough to help try and get me into a rental. Great Job Jamie. Thanks

This was the first time I have ever used this shop. I didn't know who to call, but after a few…read morerecommendations from others I had them put in a new engine for me. I was very happy with the overall service. While their price wasn't the cheapest, it wasn't the most expensive either. They really know what they are doing and they did great work. I highly recommend them.

don't call Bill for any reason, everything stated on their website was a lie. They told us they…read morewould only accept cash, pretty shady, picked up the car anything of any value was cleaned out sunglasses, earbuds, don't understand there wasn't even any money in it. Very very void of my life depended on they're very expensive sunglasses that they probably look pretty driving a tow truck! Now I know why their signs everywhere we are not responsible for or stolen items they're just covering their own ass

I called AAA to have my vehicle towed and they outsourced to Bills Towing. Jeremy towed me to a…read moretire shop 30 mins away from my house and when we arrived, the shop was closed. Jeremy refused to tow my vehicle back home (blamed his boss) and left me stranded in the dark and alone with my inoperable vehicle. Before Jeremy left he told me to "please lock your doors, this is not a safe area". I then had to call AAA to use my last tow for the year just to get home and my vehicle still is not being repaired at a shop. I had to file a dispute with AAA to hopefully get my tow back.

Very unprofessional…read more Mechanic claimed he looked into my atv only to try and sell me parts that were never needed for the repair to begin with. They claimed it had stripped and or broken gears in the trans. A mechanic bought my atv as is and had it fixed in 15 minutes. It was the angle sensor. Had the HDL mechanic actually taken it off he would have seen that was the issue.

Yes sir or yes ma'am I got a gas Mini bike and I am looking for sprocket in the ditch brake disc…read morefor 12 inch rims alone in rooms and I don't I bought like a 120 and it's way too damn small set an I don't know what size is for this room and I'd be shared if you call me text me call me I don't matter my number is 740-381-3256 you can text me call me whatever I appreciate it have a good day God bless you thank you

Thomas Garage Stiffs golfer who hits hole in one at Charity Golf Tournament…read more Mike Klein says they will not honor the hole they sponsored. See picture for full story. Very disappointed that a company that has been a staple in the community would act in such an unprofessional way. You sponsored the hole you advertised on the hole you need to pay for the Hole in one!

Let me start out by saying this. Did I get the used car I needed? Yes…read more Was the remaining part of the experience in purchasing a car miserable? YES. Now, let me explain why. I arrive looking for a specific type of used vehicle. We find only one that has been recently traded. Not ready for the showroom, but we go take a look. I then ask what the numbers are on it and I have to wait 2 days for pricing. Because a mechanic needs a ride to Pittsburgh the next day and will be using this very vehicle. I come back to talk money/insurance a day later. They don't tell you about any hidden fees until you're locked in. Document fee is complete BS. When it comes time to reviewing the bill. Then they play dumb and stare at the ceiling. We finish the paperwork. I request a full tank of gas. They look at me like I have 10 heads. Then I'm told, "We don't do that here." Well then I said, "I don't buy a car here." The sales person gets into the car and goes to get gas. In addition to the above experience, it was then followed by the below. I specifically requested a loan that would not have a payoff penalty fee. I was told NO PROBLEM. Pay the vehicle off - early payoff penalty fee. They don't explain that the title will be an electronic title and charge you $30.50 for title and registration. But when it comes time to give you your title, they claim that's your responsibility to pay an additional fee after the fact. OVERALL: I'm pleased. Because I never have to deal with them again and they provided me with the opportunity to write this wonderful review to tell the world to be wary of stepping foot into this dealership. THE END.