Took my car in on short notice. They got me in and fixed the car within a week. Told me step by…read morestep what they were doing and didn't make me feel stupid about asking questions. Didn't charge a crap ton either to fix everything that was wrong. Everyone I spoke to that worked there were super helpful and friendly as well. Highly recommended.

This mechanic has worked on my car as well as my families, for years, the manager has always been…read morepatient and willing to work with whatever issue we brought in. Just recently I drove 60 miles from where I live to ensure if I needed a mechanic to fix my brakes he was the one that did it. Him and his crew know my situation and was very forward about rather or not they would have time and thankfully he was able to make room to get it done. I would highly suggest if you want an honest mechanic with quality work you go to him, he is the only one I trust with my car.

Went in for brakes. They tried to tell me I needed rotors too even though mine are still smooth as…read moreheck. They also wanted to keep my car over night just for a brake job. I never trust a car shop that tries to over sell me parts. If they try to take advantage on a simple job they'll screw you over in any work they do. My normal mechanic is always trying to save me money. I called another shop, they let me know any honest mechanic near wheeling will be booked out for months. This shop was empty and that is a sign I know now.

Out of all the times I have had my cars worked on.. Wheeling Tire is the best.. they treated me…read moregood..did a good job on my car a half dozen times,,gave me a ride home one time.. great guys... and they listen to my stories without throwing me outside..charged me a fair price...gave me advice and remembered me and my 2003 Caddie... thanks to them I have saved money and time.. Thanks Doug and team members..

Was on a road trip & had something dragging under our car. Called Straub & then got us in right…read moreaway and fixed us good as new in 10 minutes. Super personable staff & customer service was amazing. Def recommend!

my daughter has a 2018 accord sport. the turbo went out at 105,000 miles. we took to straub honda…read morefor replacement. waited 5 hours while car was fixed. dealership took us to highlands to go shopping. when car was finished they came picked us up. while driving home the turbo went out again. we took car back. the turbo they instaled was bad. they gave us a rental car for free and took car back into shop. two days later they called and said car was fixed. there was no charge for rental and they reimbursed 250 for our troubles.

The sign above Charlie's door is not filled with the usual platitudes you might find at a business…read more This is the way he runs his business. The sign says it all. If he or his employees can fix it, it will be fixed at a fair price. If they can't, they will be the first to admit it. State inspections are honest, done to specs, and with your safety in mind. In fact, I have had nothing but honest hardworking service from them for at least 30 years.

Quality is Amazing and value is Amazing and my mum went to get her oil changed…read more Amazing service and value

My car took over 3 months for minor deer damages. It took almost 2 months before they ever ordered…read morethe parts. They lied about being certified to work on Tesla's and Dawn couldn't care less about the inconvenience caused by their incompetence. Steer away from this place! Horrible experience and unresponsive customer service. I finally had to show up in person because they wouldn't return calls!

worst experience I've ever had. I looked up mechanics around me and read good reviews. they must…read morehave had family write these reviews... even my insurance warned me about them but they already had my car and I like to give people a chance because they seemed helpful when I walked in. they didn't answer one phone call, had to come in to talk to them for updates. it was always a different story to why they didn't have my car done or parts in. we paid for 4 tires they forgot to put the 4th one on. I took the car back in because it was making a weird noise still and apparently that is what it was. my car is still making noises but we are taking it somewhere else because we just don't want to deal with them anymore.

I would not recommend Doan Ford Body Shop based on my experience. My car was there for 32 days for…read morewhat should have been a door replacement, repair of a chip on the rear driver-side door, and blue marks on the passenger side. From the very beginning, I had issues with the estimate. The body shop manager, Jessica Dingus, left damage off the estimate that needed repaired, and I had to constantly fight to get things addressed correctly. The assistant manager, Tim Greathouse, repeatedly told me they were "losing money" on my vehicle and even threatened to charge me storage fees if I didn't pick the car up. When I finally got the car back, the paint did not match the rest of the vehicle, there were two paint runs in the finish, and there are still three chips left in the paint on the rear door. I had to argue just to get the paint runs fixed. I also spoke with the general manager, Steve Mercer, who basically told me he had "washed his hands" of the situation and there was nothing more they could do. I then tried reaching out to the owner's son, Jay Strous, for answers, but he wouldn't even come out of his office to look at the car and said he had nothing to do with the body shop. Overall, this was a very frustrating experience with poor communication, unfinished work, and customer service that made me feel completely dismissed. Please beware before taking your vehicle here.

Quick, friendly service to a new customer. Had steering issues with my truck. They diagnosed and…read morefixed them quickly.

Similar to Anthony D's review, I experienced the same great service…read more Passing through from out of state, had driving issues for several weeks, so it was time to have the car serviced as I had a 2,500-mi drive back to SoCal. They saw me with 1/2-day's notice & I was diagnosed & in & out within a few hours... turns out I needed new tires (broken belt & uneven wear from pulling trailers, hitting potholes, etc). John in service even called my friend who knows a great deal about cars, to review the diagnosis before doing work & gave me a $40 discount via an online coupon. The waiting area had WiFi, which was great. Their phone charger 'battery' didn't work while I was there, so I had to walk around to find an available outlet to plug in my phone... I found one & had to rest my phone on the trash can, but at least I could charge it. Free coffee which was okay... I don't expect SBucks quality... I'm just glad they offer something, anything. Nervous wreck that I was, I thought I'd left my phone behind & had to drive back... one of the guys kindly came out to my car to help me search for it. He called my phone, it was in my purse. Yeah, I felt like a dumbo, but it was nice they offered help. Love this place. Unfortunately, I don't live in the Pittsburgh area, but if I did, I'd visit Washington Honda. Thank you for your great service. Solid 5* out of 5.

I visited your location after being informed by another Honda dealership that you had three of the…read morevehicles I was looking for. Upon my arrival, I was barely greeted. A sales associate told me he would be right with me, but then proceeded to help two other parties before me. I was not in a rush, but I felt ignored as a customer who was ready to purchase a vehicle that day. I could see other associates had no customers , but yet no one else could assist me After waiting for an hour, the associate told me he could not help me and had another representative, Kirk, assist with the test drive. Kirk seemed confused and bothered by the situation, so I had to explain my goals to him. I was only able to test drive one vehicle and was told I could just look at the other parked next to it, which did not help me make my decision. When I asked Kirk for the clear-cut price of the 2026 Honda CR-V EX-L AWD, he insisted on appraising my current vehicle. Although I explained that I was undecided on a trade-in and simply wanted the vehicle price, he became pushy and demanding and said rudely what difference does it make. My trade-in was appraised anyway, which I had specifically asked not to be done. Ultimately, I felt dismissed and talked down to. Kirk handed me a pricing sheet that was over $5,000 higher than other dealerships, and there was no further attempt to communicate with me or show me the other available inventory. I thanked him, shook his hand, and left. The following morning, I visited a different Honda dealership and purchased the exact vehicle I wanted, with additional features, for over $7,000 less.

Great service and reasonably priced. Will definitely return when my vehicle needs serviced.read more

I would give this business a thousand stars as a rating if I could!…read more I was having some trouble with my car and called them for an estimate. They got me in right away, found the problem and told me the next steps to handle it. I will definitely be a future customer and send others their way as well! They are kind, efficient and knowledgeable. Amazing customer service all around!