I've been going to milestone for over 30 years. Always respectful and efficient. Dr Leland is…read morefantastic! I have several chronic conditions and he has always been able to help even if he has to send me to another doctor for treatment. He knows my husband and children on sight. Once I had a ruptured disc and in extreme pain. He sent me straight to have a MRI. Then straight to see a surgeon (there's usually a long time period to receive an appointment).He (his nurse sandra who has become a true friend usually calls) always calls to follow up on my progress. After my heart attack they called the same day I came home. I never notified them. I honestly believe that Milestone is the best in the Upstate. You won't be disappointed.A++++++++++ Tammy D

Office manager and staff have not one shred of empathy for people who have been through losses…read more They are condescending, and have refused me healthcare multiple times today, and are beyond unprofessional when it comes to medical notes. They didn't explain to me at all why my request was continuously denied, these are women btw, you would think they would have a bit more of an understanding when it comes to pregnancy losses, and pregnant women with autoimmune diseases. Anyways, they lost three patients today. This is honestly the very first issue I have had over here so it's really disappointing. I have no issues with the doctors I have seen, ( Dr Pollard and Dr Jones-Moon, who actually did tell me two different things in the situation) but their female nurses and office manager both have awful bedside manner considering their professions. I and my mother spoke to these women today, and they are super caddy and unprofessional. All I needed today was reassurance and an explanation, and for some reason these two things are not within their capabilities as healthcare professionals.

Love this practice! It is super quick to get an appointment. The girls in the front are all kind…read moreand courteous. Dr. File is awesome! He listens and meets your health needs. Too many doctors are aloof and all knowing, luckily Dr. File isn't one of them.

I absolutely love this location. They take really good care of you. Get you really quickly and they…read moredo their best to treat you the most economical way possible. They listen very well and communication with the staff is very easy.

Dr.Jason Coben is a wonderful doctor he will sit down and listen to you if you got a problem he is…read morea very caring doctor that really cares about his patients I would recommend him to anybody he is and amazing doctor I've been with him for several years plus his assistant Alissa is amazing to I really love this office

Dr. Coben rocks! This is one doctor that takes his time with you and....he listens to you! He'll…read morealso answer all your questions and then says "is there anything else I can help you with?" That is a remarkable doctor in todays world. I highly recommend Dr. Jason Coben for a family practitioner!

My doctor is very good. BUT the practice is managed very poorly, dangerously in my opinion…read more Messages to your doctor are read by / replied to by various office staff. I've had two significant issues with communications to my doctor. My most recent experience was that the office staff did not know my doctor had changed my medication and didn't convey that to me when I reached then (a day after the new medication was sent to the pharmacy). Two different office staff were contentious about having the nurse call me back. I insisted. When we spoke I discovered that my doctor had changed my medication. The people reading and answering the emails on MyChart had no clue what my doctor had done or either they neglected to let me know of the changed medication. In addition, they created a post dated email chain to cover their oversight. Any of these is unacceptable if you are to believe you're communicating with and being cared for by your doctor or their nurse. Practice management at Coventry Primary Care RISKS patients' health, IMHO. My doctor is great.., BUT if you want to be assured that the intended doctor or nurse received your communication, in my experience, it must be by US mail since it"s unlawful to open mail addressed to someone else. Using MyChart, there is no telling who reads the email you think you're sending to your doctor or whether the message you needed to get to them was ever delivered. Oh, and there is no calling the practice directly. All calls are routed through an offshore call center that you must go through and they determine whether or not you can talk to someone in the practice. Again, only my experience, my opinion. But based on two significant issues revolving around poor and inaccurate communication, I would look elsewhere for a doctor.

Dr. Reed Mathias has been my personal physician for over ten years. In addition, my parents,…read morein-laws and my wife are all his patients. We are transitioning my oldest sons over from pediatrician to Covenant Primary Care this year. Needless to say, we are happy with the healthcare provided by Covenant Internal Medicine. Dr. Mathias takes a genuine interest in the patient as a person and builds a relationship with his patients and not just treating their health symptoms in an impersonal manner. He is a good man of strong Christian faith. I have found him to be confidential, caring and easy to talk with or even pray with if needed. We could not be more pleased with our physicians and staff at Covenant Internal Medicine.

I've been a member of Partner MD for years now. With my VA disability rating, I could have 100% of…read moremy medical care at the VA for free, but choose to spend considerable funds to be a Partner MD member. Here's why. My doctor, Dr Messer knows me and my medical history. Before each appointment he's reviewed my records and twice he's caught errors from specialists and reasons for referrals not obvious to me. His approach to healing emphasizes starting with low-level intervention where time and risk allows. He's successfully treated several issues with this approach. My prescription refills are drama-free and he works equally well with ExpressScripts and my local pharmacy. I can always get an appointment when needed. Same day for acute care and within a day or two for routine problems. At my most recent physical he suggested a CAT calcium scoring and I had it done the next day, less than 20 hours later...and had my results a few hours after that with Dr Messer's notes. Amazing! I'm confident my quality of life as well as its length are both enhanced by Partner MD and Dr Messer. Cheers, Matt E

I've been a patient here for close to 10 years. Long enough to see a noticeable decline, and…read moreunfortunately it's reached a point where I can no longer recommend this practice. One by one my friends and family have switched doctors as they have also seen the decline in quality. Since the office moved locations, several physicians retired, and management changed, the quality of care has steadily deteriorated. What used to feel patient-centered now feels transactional and indifferent. The continuity and attentiveness that once set this practice apart are simply gone. Most recently, I arrived 7 minutes late for an appointment while paying $200 per month for my membership. All I needed was assistance scheduling an appointment with a specialist, a task that would have taken less than five minutes. They clearly had the time, yet no effort was made to help or work me in. The receptionist spoke to me rudely. There was no flexibility, no attempt at problem-solving, and no sense that patient needs mattered. For a practice that markets itself on access and personalized care, this was extremely disappointing. The issue wasn't policy--it was attitude. The overall impression now is that patients are an inconvenience rather than a priority. It's frustrating to say, but this is no longer the practice it once was. The decline has been gradual but unmistakable, and at this point, the level of care no longer justifies the cost.

dr peters is a ass$$$$. i was 3 minutes late and he dismissed me. i advise you to not go see him…read more he will not listen to you and put you on meds that he gets kickbacks from. he is a jerk and i wouldn't see him if he was the last doctor on earth. i will die first!!!

If I could I would give them zero. Unprofessional, and rude.My husband went for a dangerous health…read morescare. He was told to give a urine sample.Right after that I'm they gave him meds before the results got back .We still didn't know what was wrong with him.The lab results got back on MyChart the next week.I called them back to explain the results, but they never did and it's been three weeks and a day.I called back and they said his aid was going to explain the results, but when I told her that is was unacceptable that it's been almost a month and still my husband doesn't know what is wrong with him.She hung up the phone on us.Wr still haven't gotten the explained results. Warning Don't go to Premiere Family and Medicine.They will not get back to you about your health.Beware!

The office staff is incompetent. Went in for lab work this morning. They would only do a…read moreurinalysis even though the appointment was for a recheck of A1C. I have contacted my PA to complain. Said insurance may not pay if I did blood work a day in advance of the appointment to meet with my doctor. It would have been nice if someone would have called me so I could have only driven to the office one time. Why did they even book the appointment if that was true. Total incompetence!!

I give them 5 starts cuz I love my doctor, Michael. This practice went through a change in doctors…read moreand the current regime is much more through than the previous one. Only time in my life that I actually enjoy doctor visits.

Very flexible, knowledgeable, and receptive to concerns. If you want to to be heard, and desire…read moreprayer, these are your doctors.

Dr. Kendall is the absolute BEST of the BEST doctors we've ever seen. He is knowledgeable,…read moreprofessional, friendly, caring, and takes as much time as needed with his patients. My husband and I are so grateful for Dr. Kendall and his staff. The nurses are great and the front staff are super nice. Even if takes a little longer to get an appointment - it is WORTH the wait! Best doctor and doctors office in South Carolina!