My whole experience was great, from assistants to meeting Dr. La. I am hoping to make him my new…read moreregular dentist

I'm switched dental provers after a move and found Arlington Family through Open Care. I couldn't…read morebe more pleased. Everyone has been very helpful and friendly. Most importantly, when I had to get the shot before my fillings, Dr. La was kind and gentle!! No pain. Olivia was attentive and super supportive, too. Thank you!

Absolutely horrible experience. My son went in for a simple cavity filling and came out saying the…read moredentist accidentally drilled into the inside of his cheek during the procedure. He was in pain afterward, and instead of showing concern or apologizing, the office manager, Bree, completely dismissed the situation. What made the situation even worse was her attitude. She was rude, condescending, and actually laughed while I was expressing concerns about my child being injured. At no point did she apologize or show any empathy whatsoever. Instead, she acted like I was overreacting for being upset that my child was hurt during a dental procedure. Accidents may happen, but how a business responds says everything. This office chose to be dismissive, disrespectful, and unprofessional instead of taking accountability and treating a concerned parent with basic decency. I will never return here and would strongly recommend other parents think twice before trusting this office with their children.

We have been going to this dentist for years and have honestly always had good experiences but now…read morethey will no longer allow me to go past the waiting room with my kids even though going without me was very clearly upsetting my youngest. If being with your kids during dentist appointments is important to you then pick a different dentist.

I have been a loyal customer of iKids Mansfield for 15 years without a single issue until I was…read morereferred to the Arlington location for my son's oral surgery. His appointment took place on 6/20/25. Prior to the appointment, our insurance coverage was verified; however, neither the Allowed Amount nor the Patient Responsibility was confirmed. As a result, I was overcharged $633.60. Despite my repeated requests, the Arlington office has refused to issue the refund I am owed. Initially, I was told that a refund could not be processed until my insurance provider issued payment. That payment was made on 6/25/25, yet the refund has still not been processed. I have contacted both iKids Arlington and D4C Dental Brands on multiple occasions (7/10, 7/18, 8/11, and 8/13) without receiving an explanation or timeline for resolution. Dr. Randy, I understand you no longer own the practice, but you are the reason my family has stayed with iKids all these years. I have never experienced an issue with iKids Mansfield, so this review is not directed at them. However, I cannot recommend iKids Arlington. Patients should ensure the office verifies all aspects of insurance coverage, including allowable amounts and patient responsibility, before receiving care.

Our 5 yo had an accident and was bleeding from his gums around his teeth. We tried to go to our…read moreregular office in Cedar Hill after calling repeatedly with no answer. We get there and a guy says it's closed because the air is out but there is one person inside. Not sure why they didn't update the phones to say they're closed but I go inside and thankfully the dental asst looks at the picture, agrees we need to be seen and gives us an ice pack, directing me to another location. I'm a little frustrated but I head to Arlington because it's closest. Got to the Cooper location at 2:05p. Sign said lunch from 1p-2p. Waited and waited but they still never unlocked the door. I tried it three times. And of course, repeated calls here are unanswered also. Watched other people try the door. Watched UPS try the door. It's now 2:50 pm. My still bleeding kid has yet to be seen. Just throw all the iKids locations away at this point. This is ridiculous. Update @ 3:10p: Someone called back from Arlington Cooper and advised the office closed early because the doctor was sick. A second closed office today with no note on the door or updated message on the phone system. Sigh...

I went in at 1:30 and didn't leave til 5:00 even when I finally got into a room I was waiting a…read morewhole hour to even see a doctor. They said it's because they only had one that day but if you only have one then don't book so many appointments. A fillings replacement that should've been 40 minutes was only 10 because the dentist was in such a rush to finish. I had asked for them to use laughing gas but they didn't so I felt everything as I have a very low pain tolerance. Not only that but anytime the dentist would accidentally hit my gum With the drill or whatever it's called he would say "oops haha" when I was clearly in pain. I will not be coming back here again.

Ranger Dental has a great atmosphere, clean facility and enjoyful for the kids. The Assistant team…read morehere have great flow and communication. Dr. Nguyen is amazing and will take great care of you and your family. Cruz, Carmen and Jimena doing an excellent job running the front as well, highly recommended!

Dr La is ok but front office staffs are rude! I waited for…read morelong time but they never send work to insurance.

I have no complaints about Dr. La, only his front office staff. We've had several issues in the…read morepast. One was my spouse had dental work done, but the x-rays were never sent to the insurance. So, instead of sending in the x-rays, we were sent a large bill because the insurance was not going to pay because the front office never sent the x-rays.

I recently visited Lake Castle Dentistry and was blown away by the exceptional care and warm…read moreatmosphere! The staff were super friendly and made me feel at ease, and Dr. Dagulla took the time to explain everything thoroughly. The office is modern and spotless - couldn't ask for more! Highly recommend for an stress-free dental experience !

I took my 8 year old granddaughter to see Dr. Daggula to have her teeth checked. Dr. D was patient…read moreand attentive to the fears my granddaughter exhibited while there. I was amazed at the full mouth x-rays they were able to get. This interested her because she was part of the whole experience. Dr. Daggula was even able to polish her teeth without a problem. Not one of her easiest patients- but Dr. D did an outstanding job with her. Was even able to schedule 6 month follow-up appt. without a problem from my granddaughter! Way to go Dr. Daggula!

Dr. Ketchel is the sweetest most attentive dentist! I switched my insurance just so my kids could…read morecontinue seeing her. They love going to the dentist. It is so kid friendly and the staff is amazing. We love this office so much!!! Thank you for taking great care of my kiddos!!!

Love Dr. Ketchel! She has a very warm air about her that makes my little one feel at ease. Her…read morestaff is also very sweet, and the appointment reminders are much appreciated. This office is super kid friendly with books, toys, iPads and movies playing, so my little one is never bored waiting for his turn. Highly recommend!

Came here for teeth check up and cleaning. Very professional and very thorought cleaning from the…read moreDentist

Dr. Tak has been taking care of my daughter for a few years now and she is wonderful! She has a way…read moreof speaking to children and comforting any fears they may have. She is passionate and doesn't make you feel rushed. Also, she thoroughly converses to provide information or explain concerns you may have. The office is decorated with children's toys and Pixar art and usually there is a Disney movie playing. The staff is friendly and helpful. I would highly recommend Dr. Tak!

Dr. Tak is great! I love taking my daughters to see her. I just wish she can take patients over the…read moreage 7 for regular dental exams.

Great friendly service! They've been only open for a couple of weeks now but the dentist have been…read moreworking for years before opening his own office. I came for a teeth cleaning and the whole experience was just so easy. They told me what they were going to do before they do it, made it easy. And they were gentle! I've had dentist that was rough on my mouth. Open wide...UM NO! lol

Super happy with my visit! The staff was super friendly and Dr. Nguyen is awesome. I came in to fix…read morea chipped front tooth that I had been embarrassed about, and Dr. Nguyen reassured that it would be an easy fix and look natural - and sure enough, it did. I definitely smile more confidently now. Also love the vibe of the office - nice decor and relaxing environment. Will be back for my regular cleanings!