Absolutely horrible experience. My son went in for a simple cavity filling and came out saying the…read moredentist accidentally drilled into the inside of his cheek during the procedure. He was in pain afterward, and instead of showing concern or apologizing, the office manager, Bree, completely dismissed the situation. What made the situation even worse was her attitude. She was rude, condescending, and actually laughed while I was expressing concerns about my child being injured. At no point did she apologize or show any empathy whatsoever. Instead, she acted like I was overreacting for being upset that my child was hurt during a dental procedure. Accidents may happen, but how a business responds says everything. This office chose to be dismissive, disrespectful, and unprofessional instead of taking accountability and treating a concerned parent with basic decency. I will never return here and would strongly recommend other parents think twice before trusting this office with their children.

We have been going to this dentist for years and have honestly always had good experiences but now…read morethey will no longer allow me to go past the waiting room with my kids even though going without me was very clearly upsetting my youngest. If being with your kids during dentist appointments is important to you then pick a different dentist.

Evelynn has been seeing Legacy since she was a baby for her dental care. From sitting in her mom's…read morelap to now sitting in the chair all by herself. We absolutely love Legacy and the whole team. Always making visits fun and never scary. Evelynn actually looks forward going to the dentist. Always know you are in the best care with this amazing team.

We love Legacy!! We have been going to this practice for 12 years. The environment is welcoming and…read morecutely decorated. The staff is so friendly. My kids love going to the dentist, which not all parents can say. Dr. Brazeal and Dr. Gold are so amazing! We go for regular check-up, but have also had to make emergency visits and they have always been accommodating and make my kids feel welcome and at ease.

Absolutely LOVE Dr. Shawne. We live about 30-45 minutes away from her office and we STILL choose to…read morecome to her for our kiddos. Amazing atmosphere when you walk in the office, friendly staff, dental assistants are incredible, and Dr. Shawne is absolutely amazing. My kids love her. Mom and dad do too! Thank you!

Great staff and a fun, car themed environment! My kids love the cats in the clouds when they get…read moretheir teeth cleaned. If you know you know! Dr. Witte has served my kids for decades and I'm sure this office will see their kids as well. Love it here!

My son has been coming to this office since age 3. He is now 16 and we have had an excellent…read moreexperience every time. Otherwise we would've gone elsewhere by now. Good dentist are hard to find and we are lucky to have Dr Witte.

Dr. Thorburn is AMAZING! Our little one had her first dentist appointment today and it went really…read morewell. Actually, Dr. Thorburn is the first medical professional that our little one has not initially cried with. Dr. Thorburn is very personable, friendly, knowledgeable, and is an expert with kiddos and in dentistry. She handled our little one as if she was her own, and I love it! Dr. Thorburn is mom and kid approved. Oh and Dr. Thorburn's team is amazing as well.

Dr. Thornburn is amazing! Our 1.5 yr old son had his first dentist visit and not only is the office…read moreand playroom grand her explaining and speaking to us about teeth health going forward I can't recommend her enough love her vibe!

My 14 year old had a filling put in by Dr.Ryou. He was patient and explained exactly what he was…read moredoing and how much time was left. He asked questions and really listened. My sons filling was great and he was chewing like normal a few hours later. Dr.Ryou even sent a follow up text to check on him that evening. We have been going to Preece and Church for years. They have a great staff.

I am editing this review bc I found out YELP has removed 31 negative reviews, I'm sure there is a…read moreway to pay for removal. If you go to "not recommends reviews" and go through all of them you can see at the end he has had 31 reviews removed. No pre op for surgery My 3 year old was intubated in his office (every dentist I consulted with told me this was not normal) Not conservative when recommending treatment Poor follow up after dental procedures No on call physicians for dental emergency too busy taking vacations My son had zero dental pain and now he's in the worst still 2 months after procedure Crown fell off a day after procedure Dental abcesses 2 months after procedure when again my son had no issues before besides demineralization we believed him when trying to be "preventative" and everything we were trying to avoid from happening actually happened WITH the treatment. He was is the most pain for weeks!!!!! My sons 2 front teeth are infected after his treatment. Please google him prior to having any treatment. I am writing this review based on my own experience. Luckily his current dentist is THE best and said these dentists need to be more conservative. She felt so bad for us she didn't even charge us bc she felt so sorry for him. She said his teeth had a little trauma from a fall when he was little and that they were going to fall out sooner rather than later and he should NOT have done what he did to my son.

I cannot believe my kids banter about which one gets to go to the dentist first!…read moreThey love every experience and their teeth look great.

About 3 years ago, I was referred to North Texas Smiles because my regular family dentist didn't…read morefeel like he could handle my daughter's extensive cavities. Dr. Warcup gave me a treatment plan that included general anesthesia, and it was really expensive. I did have dental insurance, but even with the dental insurance, I was going to have to pay $3,500 out of pocket. I took his treatment plan and my daughter to 2 other pediatric dentists (sorry, Dr. Warcup). They all assured me that Dr. Warcup's plan was reasonable, and they all advised me to go with his plan. That's 3 dentists so far who didn't want to get involved! So, I took my daughter back to Dr. Warcup, scheduled the appointment, and went looking for $3,500. To be honest, I had a ton of anxiety around the whole thing. The day of the appointment, we showed up and were the only patients in the office. My daughter got all set up with the anesthesiologist, I spoke with Dr. Warcup, he explained exactly what he was going to do, how long it would take, what to expect, etc. I'm pretty sure I cried, and he was really sweet and professional about it. The staff got me set up comfortably in the waiting room, and then when I was done, they brought me to get my daughter, who was still knocked out. They helped me wrap her up in blankets that they provided for me, and walked me out to the car. They were so respectful and so kind when I was so messed up about the whole thing, that I'm still emotional about it to this day. The billing specialist worked a small payment plan out with me, and gave me what I thought was a little bit of leeway. She did so as if it was a pleasure for her, when I've had other dentist offices be stand-offish about payment. My daughter has gone back to Dr. Warcup faithfully for her 6 month cleanings, and she hasn't had a cavity or any issues whatsoever since. I'm finally leaving Dr. Warcup and taking her to a new dentist only because I moved to the other side of DFW. I made the trip from Frisco to Fort Worth once and would continue to do so if just for the cleanings, but it doesn't seem realistic since my daughter will be in braces soon. Dr. Warcup referred me to a new dentist in my new location, with whom I've already scheduled an appointment. To sum all of this up, Dr. Warcup took my daughter as a new patient with a complex case and put her teeth to right, did a wonderful job, and was respectful, kind and professional throughout the entire process. This was a big event in my parenting life, and he and his staff left a favorable, meaningful memory of it. I trust his professional opinion so much, that if he had told me he was going to install moon dust on my daughter's teeth in leu of say braces, I'd be totally cool with it.

We took our newborn to Dr. Warcup a year ago to correct our daughter's potential oral ties…read more Multiple people had suggested the procedure to us but we just didn't have a peace about it. Dr. Warcup was so thorough in examining her and then took a lot of time to explain that he didn't feel it was the best decision. Rather than doing the procedure to make a profit, he gave us his honest opinion, parent to parent. For the last year, every time we drive by his office we talk about how thankful we are that he was honest and kind. A year removed, we feel strongly that Dr. Warcup was totally correct in that decision and we are so thankful he had her best interest in mind!