1. John Brothers Automotive

    1. John Brothers Automotive

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    Conshohocken, PA

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    John Brothers Automotive

    4.4 (13 reviews)
    Closed 8:00 am - 12:00 pm

    Services - John Brothers Automotive

    Auto brake repair

    Auto steering and suspension repair

    Auto transmission repair

    John Brothers Automotive Photos

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    2 years ago

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    Ask the Community - John Brothers Automotive

    Review Highlights - John Brothers Automotive

    I worked with Steve on purchase of a BMW M2 and had a great experience.

    Mentioned in 4 reviews

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    Magic Motorz

    Magic Motorz

    4.6
    (20 reviews)

    This rating is not based on their service, as I was unable to take advantage of that. Instead, this…read morereview is for their communication, or lack thereof. I have been trying for months to reach this business by phone, and have not had one phone call returned, despite leaving a couple of messages. I finally decided to try reaching out through Yelp. I thought that I'd finally made some headway, as shortly after filling out the form, I received a response with a list of their services and their prices. But it turns out that was merely an automated system response. Where it gets worse is I responded with the service that I would have liked. . . But crickets. Even though Yelp showed that my message was "Read". I gave them a few days, assuming that they were just busy. But I can't believe that a business can be so busy as to not provide at least an acknowledgement. My final communication was reaching out to thank them for their initial automated response and mentioning that I assume they have no availability. And again. . . crickets. The final straw was the notification that my message on Yelp had indeed been received and "Read", yet still ignored. I really wanted and tried to support this women-owned business, but I am extremely disappointed in their lack of communication. Reply to Business Owner's Response: A quick search of my cell phone's call history shows that I did in fact call the correct number. The screenshot below shows that I have been trying to reach out to you since May 2025. And if you look closer, you will see that each of the icons are outgoing calls. Not one call back was ever received from you, despite the voicemail messages that I left. Additionally, I still have my landline, so a couple of calls were also made using that phone number. However, I don't feel that it's necessary to provide a screenshot of those call records. After my last call of October 28, 2025, I finally reached out to you through Yelp in November 2025, which leads us to this review. Thank you for your response to my review, although I wish that I could have received a proper response outside of this forum. Good luck to you in the future.

    Great service and car looked wonderful! Used valet pick up and delivery. Communication was great…read moreand very positive

    Getty

    Getty

    2.9
    (27 reviews)

    Always a great resource! Whenever I have a car related…read moreconcern I pull in here and I always get a prompt polite and inexpensive answer! Today I dropped in to get new windshield wipers. Five minutes later I'm done. They seem to have everything in stock and are always willing to help, to check my car or to answer questions. The owner here is a really nice man too

    My grandmother called for me to come in to get my tire plugged. They said I could stop by and…read morethey'll look at it. I arrived maybe 5 minutes after that phone call. I never use this gas station, so I pulled in and spoke to the gas attendant. I told him what I was there for and he directed me to the open mechanic garage door. He then proceeded to walk in and speak to a group of men inside. He walked by me and said nothing more. Mind you it's 90 & humid out. I also have my toddler in the car. We sat and waited for further instruction considering the man that just helped me walked away. A few men inside peeked over at my car, smirked and laughed and continued to talk amongst themselves. Okay...? Before I could pull off because I sat there already for almost 5 minutes. An older man, who I now know is the owner came up to my window yelling at me. Demanding why I was "just sitting there". Yelling why was I there, and what I wanted from him. I said sir, your employee spoke to me and told me to pull in front of the garage. He went inside and spoke to someone and then walked out. The owner continued to yell at me saying "why are you speaking to him, he knows nothing!". I then stated that he needed to train his employees then. He was also yelling about closing at 3. I said sir, my grandmother called you and told you the situation with my car. You told her to tell me to come right in, which I did. If time was an issue, you should've told us to come another day. He then walked back into the garage after demanding what I needed. He was speaking to someone, but at this point I'm heated and in disbelief of his attitude. I was getting ready to pull off and he tells me to pull inside. So I did... he tells me to exit my vehicle but before I did he seen that I was getting ready to remove my toddler from the back. He then proceeded to say "oh you have someone with you? Stay inside". I'm thinking "okaaaay?". His mechanic then says "don't be scared, I'm going to lift you". I'm think with what a car jack? Nope! He lifts me up on the machine 10ft or more above the ground! With my child and I inside! I was so livid and shocked! This can't be legal right?! After a few minutes, we were lowered. I called my husband while suspended in the air to tell him what was happening. After being lowered I was so pissed that I had no words. The owner told me it was on him, not to pay because "we had a good day today". I won't be back.

    Great Neck Car Buyers & Sellers

    Great Neck Car Buyers & Sellers

    3.4
    (74 reviews)

    Bottom line up front: I met 2 salesmen, and the owner, and all three are excellent folks to deal…read morewith. I bought 1 clean vehicle that is running very well so far. The experience was lackluster at first, but was turned around and ended well. The long version: I was looking for a family vehicle, and after looking around a bit, I found that Great Neck Buyers and Sellers Inc had a very clean 2012 Land Rover Lr4 with 81K miles. Listed Price: $16,695.00 I verified that it was there. Kay was very pleasant on the phone. I was coming from 1 hour and 20 minutes away, and scheduled an appointment to test drive the vehicle. I was already approved for the loan with my bank. When we got there we were introduced to a salesman name David. David was an excellent salesman, I have no issues with him. He was just doing his job so I don't blame on him. He quickly let me know that The price was not the real price in that I would have to add $1,995 down payment to be at the price. So the vehicle's actual price was: $18,690! Anyway, we where allowed to see the vehicle, but it was not ready for a test drive. I insisted that we test drive, but was brought in to do paperwork instead. I figured ok, no problem. I explained, as we start the paper work, that I was already approved by my bank. That news seemed to trouble Dave, he mentioned that we MUST finance with them. They don't like you buy without financing through them, since the owners make money with the banks and so they require you to finance. But he was nice enough ask for an exception, and he got it. He then proceeded to go though some numbers, so he got a piece of paper and started adding in more fees (he did waive some). By the time we got to the finance guy here is what it started to look like: $1995 down payment $1099 Prep Fee $295 Doc Fee (waived) $525 DMV Fee (insane) The straw that broke the camel's back was when he mentioned a warranty, and I told him that I had one included in my bank's financing. He had to ask for permission to waive this as well. When he came back, he introduced me to Kazi, another salesman there, who politely explained their warranty policy (that you must buy one from them), he offered that he would ask the company for permission and give me a response the following day. At that point, I explained that enough was enough, and that I did not agree with their style of operation, and would be looking elsewhere for a vehicle. So I left. About 45 minutes later, I received a call from Kazi requesting the opportunity to make everything right. He promised to have the vehicle ready for test drive the next morning. I agreed to discuss it the next day and see. Kazi called me the next day as he said he would. I explained that I felt that since I was fortunate enough to be approved with warranty already, that I did not appreciate such of what i felt was a run around. He was very apologetic, and courteous. I asked him for the no-nonsense price, and he told me 18,500 plus tax and tags. I took a day to think about it, and agreed to test drive and if all well, purchase. Kazi was off on the day that I went in to test drive and purchase. But he made all accommodations for me, so that I had a pleasant experience when I went back. I did. David had the vehicle ready to test, I did, and agreed to purchase. From that point on, I worked with David and John, the owner, whom were both professional, and courteous for the entire transaction. In the end, I purchased a fine vehicle at a decent price, from professional and courteous people. My only qualm is with the process, the added fees, hidden down payment, and the required finance and warranty, but at the same time, if I was not preapproved with a warranty, I would have had no issue with the latter. All is well that ends well!! I recommend this dealership, just be ready for the parameters stated. What cannot be understated is the professionalism of all three gentlemen, and especially Kazi for reaching out to make it happen. Thanks to David, Kazi and John.

    They are in the business of dealing cars but they don't know how to actually deal cars. Beware. I…read morecame in to buy a car with cash, brought in all the required paperwork and even provided them with additional changes to the insurance to satisfy their request. After an hour of back and forth they still couldn't figure out how to process the sale. I am walking out frustrated and with no car just out of principle. They didn't even know what a smog check is!!! What was supposed to be simple was a pathetic effort on their end. I walked down the street and purchased a vehicle with no hassle within 45 minutes! Stay away from them!

    John Brothers Automotive - autorepair - Updated July 2026

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