Special shout out to Steve Pealer who made the car buying experience smother and easy. I was given a very reasonable deal with no hassle or pressure. He helped me connect my phone to the car & showed me the new features. The operation was fast and convenient. If you are looking for a Jeep Wrangler, this is the place to go! read more

Our experience at Videon was the best ever. The process of purchasing a car is not always easy but Mike O from Videon made it the best experience I have ever had in my many years of purchasing/leasing vehicles. Mike was patient and willing to go over and above to get us in the vehicle we wanted. He was able to meet our price point and ensure our buying experience well exceeded what we have experienced in the past. Making it even better was our experience with Bill M, the business manager. He explained the add ons But without the pressure I have seen in the past. If you are looking for a great place to buy a vehicle, Videon Newtown Square should be the 1st place you go. Kudos Mike and Bill. read more

Literally the first thing that pops up on their website is a buy 3 tires get 1 free coupon. Called to schedule a service, and they said "oh that's expired." I asked if they could honor it since it was still up and the guy said "nah" read more

Service is always trying to rush you, never get all the work you want done. You think they would want the work, guess they have too much work. Recommend Reedman-Toll or David Dodge over this dealer read more

Not happy with honesty concerning trade in. Did not go over the operation of all the new vehicle electronics.

Let's start from the beginning. I have went to NYC Dodge dealerships for a Dodge Charger scat pack and they all scammers trying to charge me $10,000 over msrp price and I gave up on buying one because of the experience with that dealerships. I decided to give it one last chance and called Vdeon Dodge dealership in Pennsylvania and I spoke with Michael Ochrymowicz car salesman, he is the most honest person I have meet, and he's straightforward. We spoke about the price and details. We did everything through the phone because I live in New York City. I applied for their finance tab on their website and took me 1 minute and we was done. When I get there the car was ready and clean. Michael explained all of the car features and packages and helped me sign up for UConnect and the finance manager Bill Monhollan help me with my finance and upgrades packages. Michael and his team are amazing. I will definitely tell all my friends and family to come here at videon Chrysler dodge keep ram at location 4951 W Chester Pike Newtown Square, PA 19073 United States. read more

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Great experience buying a new car at Videon. Not only is the car exactly what I wanted, Steve was a great salesperson and a great source of information about my new car. Professional and helpful. Dealership seems well managed. 5 experience. read more

I just purchased a car from Videon. Ian Carlton was so great to work with and his attention to detail and my needs were above and beyond. Thank you Ian for all your attention to detail and thank you for considering my Ellie my dog! You did an excellent job and the process was easy I cant thank you enough! read more

Every department of this dealership is exemplary, from sales to service to auto bodywork. The people who work here are so caring and polite. The work is always done to perfection in a timely manner. And the prices can't be beat, they are very competitive. I'm so happy that I found this dealership, I have been using them for many years and they continue to surpass my expectations. I love interacting with Videon! Grateful! read more

I had an ongoing problem with my MagnumRT. It has over 236,000 miles and needless to say I drive it pretty hard. Turns out that the subframe had a problem with bolts not lasting and one broke , resulting in a serious dilemma. The repair could have cost a few thousand bucks. I put it in the body shop at Videon . They were able to fix the problem in two days for less than $900! It's good to know I can rely on Videon to keep this car running. This is not the first time they came to the rescue read more

I had put the car in for service of several issues The end result is that I was treated very well I'm glad that I was able to resolve several issues at once and after this experience I would recommend Videon for service They fixed an oil leak , found and replaced a bad vacuum line,changed out my transmission ,replaced it with a Chrysler OEM remanufactured unit and also replaced the water pump in a day and a half I was impressed with their professional approach to solving my problems read more

Videon Chrysler Dodge Jeep Ram - Car Dealers Near Me - Newtown Square, Pennsylvania

Have been attempting to purchase a Grand Cherokee Limited from Videon for about a month. Wanted to purchase it from Videon because I live just around the corner in Edgemont. Salesperson totally uninterested. "This is the deal: sign it; give me a check and hit the pike!" was the attitude. Must be standard procedures for customers to come in, ask the price and write a check because the salesperson and the sales manager had no interest at all in what I was trying to negotiate. Went to Reedman Toll Springfield PA had a GREAT deal in less than three days! More SUV! Less Cost! Videon couldn't come close! Most important, I was treated respectfully and they understood that "negotiating" is the name of the game. They respect you for it, not look down on you! read more

I have been buying cars for years and I will tell you there is no better dealerships in the world. Everything from phone calls to sales to the execution of the deal was the best experience I have ever ever had. The receptionists were wonderful. The were courteous and so caring. My sales experience was with Jose. Absolutely the best. I called and asked for an "out the door" price and when I got to the dealership, the price was exactly as he stated. There were no games, pressures or last minute switches. He totally help me with every aspect of pairing the phone and setting up UConnect. However, I am not technically versed and when I had a problem figuring out the Car Play settings. Mike from sales was present the next day and on the phone with me. He solved my problems and took care of everything very professionally and friendly . Finally, the site manager was superior. He offered expanded warranty coverage with no pressure and had all the paperwork work completed quickly and accurately with a smile. If you want to buy a car, this is the place to go. Their prices are honest and the staff is the best in class. Don't believe the pricing other dealerships who will state on the internet as being lower in price. I dealt with several and the reality was that the prices were not real when you went to get the "out of the door" price. Believe this dealership because they are just plain hones. I just cant say enough positive about this business. read more

I purchased a used 2018 Wrangler from Videon. The salesman, Michael Ochrymowicz, was wonderful. I had been out to the dealership before to look at a used Wrangler, and he did not use any high pressure tactics. He answered my questions honestly and thoroughly. A few weeks later, I was delighted to see the exact car I wanted in their lot. It was a painless transaction, and I would definitely buy another car from them. read more

Rick Harper was the best. I was moving from New York to South Carolina. I was also financing with someone else as the primary. He helped me get the truck I wanted. We did the whole deal over phone and email. The first time I saw him was when I signed the paper work and picked up my truck. Not ones did I ever feel that he was anything but helpful and happy. Even though I'm sure this deal was a tougher for him then his normal one. Nothing but good things to say about them! read more

Nick Diguiseppe- Used Car Salesman has the personality that any car salesman should have! (Seriously!) so funny and outgoing! Loved him! Our family used him TWICE! HIGHLY RECOMMEND. Brian Hansell- Used Car Manager was great also, friendly and accommodating on the price of the Used car we purchased! Over 200+ cars in the family we LOVED working with this dealership read more

We recently purchased a new Jeep Cherokee from this dealership. After shopping around at many other dealerships comparing crossover SUV's we settled on the Cherokee. We initially visited another dealer and were turned off by the sales environment. We decided to go a little further up the road to scope out Videon, and I'm glad that we did. There was a much more professional lower pressure feel to the dealership, and they were very honest and upfront with us regarding pricing and the value of our trade in. We got a wonderful deal on our vehicle (without having to barter like crazy), a solid price on our trade, and had a great overall experience. I gave the dealership 4/5 stars due to the wait time for the finance office once we were ready to buy. We made an appointment for the next time our salesman was available to settle the deal, but still waited about an hour and a half to start signing due to some sort of back up in finance. Our salesman tried to make the best out of the wait and instructed us on all of the features in the vehicle (which was very helpful with the Uconnect system), but the wait went so long that I think he had another appointment show up that he had to juggle between us and them. If you're car shopping, this is definitely a great place to add to the list! read more

Ask for Stephen Reamer, they hooked me up on a beautiful Dodge Charger. No BS or insults. Honest, a refreshing experience. Took two of my vehicles in trade which was most helpful. read more

STAY AWAY!!! Very unprofessional group at this dealership. I purchased a brand new Jeep Grand Cherokee in June of 2020. I have been dealing with issues with them non-stop since. First, they messed up my financing, causing me to show a "late" payment with Chrysler Capital until they fixed their error. Next, I started to receive tickets in the mail for a Jeep that did not belong to me since Videon Jeep registered the wrong car to my name. This was both time consuming and expensive. On multiple occasions I reached out for updates, with no response. Once I made a bigger deal of the situation and included the owner of the location, things started to move. However, still, as of January 2021, I still have not received the documentation showing that the registration issue is completed. I went to this dealership because they had high reviews, but wow was I disappointed. It was and has been the worst car buying experience of my life. After all of the issues with the transaction, they never even offered something as small as a free oil change or ANYTHING. Take your business elsewhere to save yourself a headache! read more

I have known Bill Monhollan for years, from when I dealt with him at a different dealership and he made a very positive impression. He is a wonderful guy: totally honest, a straight shooter always, and terrific to deal with at a personal level. Bill is now the Finance Manager at Videon. During a service call at the "other" dealership (different maker), I learned that Bill was at Videon. I immediately switched dealerships for service on my Chrysler Pacifica! Bill also helped me with an extended warranty as the best way to deal with a very expensive computer repair. Since then, I also decided to buy a new car from Videon--and yes, Bill referred me through sales, made sure we got every available rebate, dealt with finance issues, etc. The process was perfect: efficient and seamless, with every question answered competently and quickly. In my opinion, this is a great dealership. And if you have a problem -which I doubt you will, because everyone I've met there (from mechanics to sales) has been top notch- just ask for Bill Monhollan! read more

0 stars if I could do that ( not happy to do this mister STEVE VIDEON, but you deserve it) Hope this helps other ppl like me that work very hard for their money to make the best decision when it comes to dealing with Videon in the future. (The true story below) My car was towed in at Videon for a dead battery. Previously the car was checked by Maineke in Paoli and I paid for diagnosing the car plus changing one bad O2 sensor and changing spark plugs. Paid $250 for the service, extremely happy with them. I was told needed new electric fuel pump. Bought new part and decided to take the car back to them. Battery was dead. Car towed to Videon. (Reason: wanted a certified technician fixing my car) Well here is where my drama starts and I really pray to God this never happens to anyone. Ever. DAVE the service adviser called me asking why car is there. (So far so good). Explained to him that car was diagnosed before needs fuel pump and everything in detail. Also explained to DAVE that part was in the car. Next day DAVE calls saying car was diagnosed again problem is bad alternator, cost $603+tax out of door. I gave DAVE ok to do it. Again DAVE calls back next day car is ready. Asked ( had my doubts) did it fix my problem, car backfiring. Yes car is perfect was the answer. Well you got to trust the professionals right? Wrong. Went to pick up the car, paid $654.07 turn on the car (wow) car backfiring. Spoke with Serv manager that backed up 100% DAVE and his (certified technician) Really? Offered free second diagnose. (Already paid 1st time) thx for nothing, added the rest will be charged to me. Asked to speak to owner. Left the dealer. Hour later phone rings STEVE VIDEON. Wow amazing!!! (Not really). Started by saying is a real pleasure to talk to you sir. (Well I take that back, it was a real disappointment talking to you sir) Exlplained from scratch that diagnosis was done before and the problem was Electric Fuel Pump. Also explained everything that was explained to DAVE first time we spoke. STEVE VIDEON kept same line as Serv magr. Offered same free diagnosis saying he would be happy to charge for everything else. Really mister STEVE Videon?? No sorry for my troubles or why his incompetent ppl changed a part (alternator was checked by Meineke) that most probably was not the problem. How could they not see an engine backfiring even when a donkey can see it. Car running perfect.....really certified technician??? You sure they did not hire you yesterday?? Long story short STEVE VIDEON treated me like a punk on the phone. I felt like talking to an uneduacated man that could not handle a educated conversation. By the way mister STEVE VIDEON you are the punk. I may not have a lot of money like you but I can tell the difference from right to wrong. Your ppl are incompetent (DAVE+Crt tech) if your tech is certified I am from Pluto. Thx you for waisting my time and my $. So you know I have 1 baby son and one on the way to spend my money and my time on. Not dealing with your incpetent ppl or you on the phone. I am in sales related automotive industry and talk to 5 to 20 ppl a day on average. Guess what they will be leaving with at the end of day. A guide with a true story of what happened at VIDEON Chrysler Jeep Dodge at one time and how to avoid head aches that cost hard working savings $ by visiting and dealing with incompetent ppl and avoiding you mister STEVE VIDEON. For as long as I breathe I will do that and teach that to my children. I will also keep all my friends and family away from dealing with you or Videon. By the way mister STEVE VIDEON ended the convention by saying......I am done talking to you come pick up your car and hung up on me. Really mister STEVE VIDEON??? I did not even request anything from you. All I needed to hear was a sorry for my troubles and some real appreciation for being a customer. Maybe something like once we diagnose the car I will make sure is fixed right away. I will make sure myself car is fixed right this time and have my Serv manager call you. That's all mister STEVE VIDEON. You think you can handle that next time your incompetent ppl are not able to tell the difference between black and white. By the way sir... it was a real disappointment dealing with you and your establishment. ( I bet a 5 star review will follow up very soon) go go go STEVE VIDEON!!! read more

Best experience I have had at a dealership! Our salesman Bob, Marge in finance and really.. The whole sales team that we met was awesome. We had our 5 year old with us and though she did awesome and was patient, they were very understanding when she needed a few minutes to stretch and made her feel very welcome! I would strongly recommend swinging by the used car center. (Didn't go to the new sales building, but wouldn't be surprise if they were awesome too!) We got a great deal and hassle free negotiation. read more

This was my first experience at Videon. My fiancee and I were looking to trade in our lease and get a new Jeep. With our previous experiences with New Holland Auto as well as Jeff D'Ambrosio, we were not thrilled to set foot into another dealership. However, all those fears and discomfort were put aside when we met our car dealer, Steve Gray. Oh my goodness he was just an absolute joy to work with not just because he was a pleasant person but because he knew so much about Jeep, was passionate about the brand, passionate about us as customers, and the least pushy salesman I had ever met. And just as a little insight my fiancee and I are very passive and avoid conflict in every way so it was fantastic meeting someone who did not put on immense pressure for a more expensive vehicle or try to upsell copious packages we did not need or want. Fast forward to us finding a vehicle and we are off to the finance department, again a huge feeling of dread because we don't know this person and again in care dealerships, they put immense pressure on you to buy all the bells and whistles. Then once more we were met with an incredible finance person who did not shove anything down our throats. He went through everything and gave us information but at no point did we feel as though he was forcing us to purchase anything or using us to meet some sort of quota. Overall I could not recommend this dealership enough because every here seems pretty great. Can't wait until next year when I get to trade my lease in, I will definitely be going back to Videon. read more

Problem with 2 yr old Renegade purchased thru Videon, given a lot of B.S. but not much help. The "Service Advisor" I spoke with was less knowledgeable about tires then I was didn't know who made a certain brand said they made it themselves......NO! NEVER AGAIN! read more

I found Videon on a site with a suv i wanted, They gave me a great price for my car, excellent info on the used suv i wanted, and a great price, Easy process to buy the car, would go there again read more

Had an awesome experience at Videon!! Steve Gray & Steve Pealer, in sales were amazing & got me an incredible deal on a 2018 Jeep Cherokee Limited. Unbelievable price & great service. Could not be happier. It was my second lease with them, they went above & way beyond my expectations. You cannot afford to go anywhere else. Their service department is also exceptional. John Martin, the manager was terrific & Brian Gardner in Finance was super. Easy & painless, thank you!!!! read more

A+ operation at Videon. Friendly and helpful staff. They were able to find the exact Jeep Compass I was looking for and at a great price! Very knowledgeable staff and made the car buying experience easy. read more

Great Sales Dept --- --- Awful Service Dept Service Dept needs help. 5 attempts to repair BRAND NEW leaking jeep have failed. Salesman advised us to contact Chrysler because the Jeep is defective and they (Chrysler) will buy it back. Chrysler Customer Service now tells us this dealership is not "qualified" to repair water issues so we need to make take it to another, larger dealership. Less than 5,000 miles rarely able to use it because of time in for service combined with water, mold ..... NOW they won't consider a buy-back because it is more than 2 years old (?) ... but they have been trying to fix it for two years and each time they have made it worse. No dealership support .... I wish I could post this with 0 stars ... or negative stars !! read more

Excellent and informative staff. Don't usually write reviews, but this place is a step above any dealer in the area!

I called this dealer because my lease was up and wanted to purchase a hellcat charger they had in stock. I agreed to pay their premium and submitted my info to them. As soon as I submitted my info to them they denied my business because i work in sales at another dealership. I tried to speak to management and they had no one to speak to me all day, left them a voicemail to the sales manager Dave Hound and he never called me back that day as he told the Sales Rep Kevin Roman that he would . Today i called as soon as the dealership opened and they told me all the managers are off and my salesman is off. I asked to speak to the GM or Owner and they denied me again. Finally i get a call from Dave and he told me the car was sold yesterday (while they were ignoring me & the car is still on cars.com) He was super rude and nasty with me giving me attitude & told me it didn't matter that the car was sold. Being in the car business I can't believe such a piece of scum is directing the sales management at a dealership. This was a purely disgusting and unprofessional experience. Not a single apology or appreciation of wasting my time. Dave is an insult to Dodge and what they provide to the public. read more

I wissh I could give this sea alership more stars. I bought my car from Lancaster Dodge in April 2019. In September 2019 my car started turning off in the middle of me driving it due to a low oil pressure light. I get oil changes regularly as I travel a lot for work and I'm very educated with the maintenance and upkeep of my vehicle. Long story short my car has been in and out of the shop 10 times at least, And no this is not an exaggeration, since September. Lancaster Dodge did countless oil consumption test and could not figure out why my car was dumping oil internally. They decided to replace the engine. Unfortunately the service crew at Lancaster Dodge replaced my engine incorrectly and the end result was far more unfortunate than the original problem. On Christmas Eve three days after the engine had been replaced, my car broke down again on my way to New Jersey. It was towed to courtesy jeep in Coatesville. Courtesy jeep has tried to fix my vehicle from the poor workmanship done by Lancaster Dodge multiple times. Towards the end of January my car broke down again on my way home from the airport. I was able to get it to Videon. DAVE Z asked me what was wrong with my car. I asked him how much time he had. By the end of me explaining everything Dave learned that Lancaster Dodge was refusing to buy my car back from me and that I was in a lemon law suit with Chrysler. At this point I was in tears because I was so overwhelmed and so over this car ruining my life, preventing me from getting to work amongst other things. Dave Z got my car in immediately as I had been awake for over 36 hours, and hadn't had my car in my possession for more than three days since September. He found that there was a hole in the radiator hose which was done by the people who installed my engine. I told him I didn't want any more cooks in the kitchen so he patched it up right away and I was able to get to courtesy jeep. I was a first time customer here and was taken seriously right away. He got my car in to the garage immediately and was able to pinpoint the issue within minutes. Dave handled my situation with such reassurance and confidence. Three hours after I left the dealership Dave Z called to make sure that I was doing OK. I've never received that type of customer service from a dealership. I highly recommend!!!! THANK YOU DAVE Z AND YOUR CREW!!!!! read more

Have just purchased my fourth Chrysler 300 from Videon. They are always very friendly and easy to deal with. They are always fair with pricing on both the new car and the trade. read more

I have just purchased my fifth car from this team. The coordination between all departments is awesome. Kevin Brophy is my sales person and has always taken great care of me every time I am there. I look forward to future purchases from them! read more

Simply Put: AVOID THIS DEALERSHIP AT ALL COSTS!!! Everything overpriced & you WILL over pay compared to any other local dealership. Went here to purchase a used Car or Truck - the cars I was shown were filthy dirty and completely over-priced. When test driving a jeep wrangler, it sounded like it was going to die while on the drive. I finally found something I was interested in and then came talking of price... They wouldn't even budge - it was sticker price and that was it. It was the most pathetic display by a car dealership I have ever seen. Nick G. (who "tried" to help me) is the epitome of a "used car salesman" - think of all the stereotypes you hear and see then multiply them by 10. Steve Videon who is the owner came over to help with 0 success - no professionalism at all. AVOID, UNLESS YOU WANT TO THROW YOUR MONEY IN THE TRASH! read more

As we were negotiating a deal, we heard another, associate laughing. This laughing was distracting our sale associate. We ignored it and resumed negotiations. We came to a deal and the sales associate said he would go and "run it by his manager". He went to the associate who was previously laughing and they talked at his desk. This other associate was speaking very loudly so I was able to overhear that he thought that the deal we worked out was funny and that he would have never made that deal. Shortly after that, the first sales associate came back to us and had lowered my trade in value, raised the price of the Jeep and took away upgraded floor mats we had already negotiated. We walked out on the deal feeling very disrespected by BOTH associates. Several days later I got an e-mail from the sales associate saying that he talked to his "other manager" who was willing to make the deal. By that time, I had already made another deal at another dealership. I will never go there again and will never recommend that anyone else go there either. read more

I had been putting off getting a new truck because I didn't want to go through the whole dreadful process of going to the dealership and negotiating thing. Videon had several trucks I was interested in and were advertising some great prices. I went to the dealership and met with Phil Snyder who was very upfront, knowledgeable and did not put any pressure on me to make a purchase. They gave me a good price on the truck I wanted and the deal was done. No tricks or bait and switch like some other Dodge dealerships (Springfield Dodge). I would definitely recommend this dealership to anyone in the market for a Mopar. read more

Great staff! As soon as I opened the door I was greeted with such kindness and hospitality! This is my second car from this dealership and I am very satisfied. read more

ATTENTION: Here is my experience with this dealership. Bought a certified pre-owned 2012 Dodge Challenger in Aug '15. Was there from 9AM, one of the first customers of the day, completed deal/paperwork 3PM, UNBELIEVABLE! Asked salesman Nick if all Dodge technical bulletins from Dodge had been performed/corrected. I live in Newark DE. Within 2 weeks the alternator went which was a serious tech bulletin that was not performed by them which I believe had a possibility of causing fire. I took it to the local dealer to get it fixed since I didn't trust Videon since they had LIED to me. They charged a large amount to do the title & registration which then took to the last day paper tag was running out and had to fed ex it to me. When looking for the second key a couple weeks ago and found it in the console but it did not have the mechanical key in it. I called Videon, spoke to used car manager, he said it was too long but would check with salesman, didn't get back to me. After 3 days I called and spoke to owner, he said he would talk to him and someone would get back to me. 2 days later used car manager called and said it had been too long and it was my problem. I recommend not using this dealer for any reason! You have been warned. read more