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    John Brown, MD

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    2 years ago

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    The CORE Institute - Sun City West - Back building by community lake check-in and waiting room.

    The CORE Institute - Sun City West

    2.6(194 reviews)
    0.0 mi

    I saw Bradford Tenney for a severe Trigger Finger. After looking at the x-rays he gave me 2…read moreoptions. First one, a cortisone injection and the second option was surgery. I chose the injection, even though I was scared. Well, this morning there was some bruising and very little pain. My finger is a bit stiff, but not like it was before. I would recommend Brad to ANYONE who may need a hand doctor. Thanks Brad for your expertise and walking me through the injection and calming me down.

    I've had excellent care from several doctors at the CORE Institute. I've seen Eric Feldman and…read moreCarlos Pence for pain; Michael McKernan for a shoulder replacement, and will have a hip replaced by Justin Butler soon. ALL are outstanding doctors specializing is different body limbs or spine. I find them caring and informative. Their bedside manners are wonderful. They give a full folder of instructions prior to surgery and it tells you exactly what to expect and what to prepare for. The CORE Specialty Hospital is spotlessly clean and they take excellent care of their patients. Again, I found them to be as helpful as they possibly could be. Pre-ops are a patient's responsibility to take care of with their primary, but if you wish they will do them at the hospital a couple a week or so prior to surgery. The patient's portal is available for many answers 24/7, or you can leave your question to be personally answered by staff. I'm saddened to see some dissatified comments, but I understand how pain can make life difficult. Perhaps in the future they can look back and not blame the services for what they did not understand when they were in pain. Every patient needs to advocate for their own needs, or have someone to help them do so. I will close by saying how incredibly nice it is to have on-site x-ray, CT & MRI scans. Plus, they have plenty of staff to handle your needs. Very little waiting for visits. They have a screen showing each physcians' name showing if he/she is on time or not. As a "frequent flyer", I've never had a wait time of more than 10 minutes.

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    The CORE Institute - Sun City West
    The CORE Institute - Sun City West
    The CORE Institute - Sun City West - DME and Casting Room

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    DME and Casting Room

    US Dermatology Partners Surprise - Dr. Tan's room

    US Dermatology Partners Surprise

    3.5(31 reviews)
    0.1 mi
    $$

    This office is now U.S. Dermatology Partners Sun City West. I had an appointment with Dr. Reese and…read morehis medical assistant Sylvia. Both of them were 5+ stars. Amazing, thorough, knowledgeable, kind, professional and efficient. I took off a star because all of my interactions with the front desk staff were horrendous. When I called to schedule the woman I spoke to sounded like I was inconveniencing her. Then I was running late 6 mins late due to an accident on the highway and when I called to give a heads up the woman was rude and made no sense. She said there was a 15 mins grace period but that even being 6 mins late I could still get turned away. Upon arriving that same woman was who checked me in and had no customer service skills. Cut me off multiple times and was undermining saying "I was trying to explain if you would let me finish" not the end of the world but did put a salty taste in my mouth. The providers were worth dealing with the other unpleasant staff.

    Saw Dr Kennedy for years. He was efficient and thorough, always had time for questions. When he…read moremoved out of the area I was assigned to Dr Reese. I've seen him 2 times... the last was not a good experience. I came for my yearly exam which is suppose to be a full body check. I was seated on the exam table where he examined everything but the back of my legs and scalp. Never asked me to stand so he could see the back of my legs. The prior Dr had zapped a small red mark on my check a few years ago, but it came back. While he was looking at it I asked " why would it come back"? He answered rather sarcastically "you're asking me?" I responded with "well you are the doctor". At that time he explained to me several different reasons. Obviously I felt rushed....no time to answer questions or do a thorough exam.

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    US Dermatology Partners Surprise - Incorrect diagnosis

    Incorrect diagnosis

    US Dermatology Partners Surprise - Dr. Drew Reese is a Board-Certified Dermatologist providing skin care to patients in Sun City West, Arizona.

    Dr. Drew Reese is a Board-Certified Dermatologist providing skin care to patients in Sun City West, Arizona.

    US Dermatology Partners Surprise - Katharine Cordova, MD, Board-Certified Dermatologist at U.S. Dermatology Partners Sun City West, formerly Beatrice Keller Clinic

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    Katharine Cordova, MD, Board-Certified Dermatologist at U.S. Dermatology Partners Sun City West, formerly Beatrice Keller Clinic

    David K Lee, DPM

    David K Lee, DPM

    2.0(12 reviews)
    0.6 mi

    Absolutely the worst front office experience I have ever had. We were referred to this practice by…read moreour pediatricians office. After being treated rudely they asked us to leave. I made sure of this so they wouldn't charge us for a missed visit. I don't know who David Lee is and for SURE won't as We never got beyond the distasteful rude person in the front office.

    I have not had a chance to work with Dr. Lee, but his staff here is utterly unprofessional! I have…read moreliterally been arguing back-and-forth with these people for months because they are trying to tell me where I live as if it's illegal to own different homes in different states! I set up a consultation to meet with the doctor as I travel a lot for work and I'm a very busy woman. His staff called me back today for the FOURTH time trying to decline my surgery because they cannot fathom that I have more than one address! I actually own a home in Mesa, Arizona, a Home in California, and a Home in Chicago. A month ago a nurse called me and asked me which home I'd like to use as my mailing address and I gave her my California home. She said that is perfectly fine. She explained to me as long as I understood that I have to stay at my Mesa home for three months. I said that is fine. I made arrangements to do so as I am self-employed. I also let her know she was like the third person to call me and tell this to me so I was fine with it. Then I get a call today from his staff basically declining my surgery because they don't believe I live in Arizona lol! Comical!!! At this point, I don't even want to go to this office. I hope Dr. Lee is not allowing his staff to decline his patients care. I'm sorry, but they are not qualified to do that. I'll be going to another doctor to spend my money. I was paying cash for my surgery I'll take my dollars elsewhere...smh Oh, and let me add that I had to call the phone back about five times because they would not allow me to leave a message to speak directly with Dr. Lee. She told me she was going to call the police on me comical lol! Was she should've done was say "I'm sorry that you are upset, but I will pass this message onto Dr. Lee" that's the professional thing to do! This office is a joke. I hope Dr Lee see this....

    John Brown, MD - orthopedists - Updated June 2026

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