I have visited roughly 15 Guitar Center locations in America as a result of business travel. Always…read morenice to kill time browsing and playing guitars on the road without having to bring one. Staff is helpful in all departments. Just don't play Stairway To Heaven. Reminder it's not just guitars. Drums, Bass, etc.

My experience at Guitar Center Dallas was nothing short of exceptional. Walking in, I was greeted…read moreby a bustling atmosphere, with the Guitar Center guru Nathan deeply engrossed in fixing a guitar. Despite interrupting him, expecting to be redirected, he attentively listened as I explained my skill level and preferences. Instead of pushing a sale, he presented me with several options, explaining the nuances of each instrument, spending no less than 30 min on the ins and outs and helping describe what I was going for. He could have easily pushed a 3k guitar on me and told me this will have me playing like Stevie Ray Vaughan in days. Instead he was patient and and showed me what I was looking for, I asked him to pretend he was buying for his brother "the one he likes" and show me the way. I ended up with a beautiful guitar and an amp that will grow with me, all thanks to his guidance. It was evident that he genuinely cared about ensuring I left with exactly what I wanted. Before checking out, the manager and other salespeople also made sure I had everything I needed, further enhancing my experience. What stood out most was the lack of pressure to buy. It was refreshing to be treated with such care and respect, especially in a retail environment. This fantastic experience, which began with Nathan, has made me a loyal Guitar Center customer.

I bought my harp from Minda about this time last year. Stellar service. She took the time to work…read morewith me and identify the harp for me. It's a year later, and I love it. Minda also teaches lessons, so I signed right up. Great experience. She's patient, willing to explain things to my engineering brain, and brilliant. More, when it came time to change a string, Minda gave me a lesson. She even let me change a few strings on a harp she was working on. Telling me how to do it, showing me how to do it, then letting me do it but talking me through each step. Finally, doing it on my own but with her watching. Great way of learning. I was able to go home and confidently change the string myself. Five of five stars. And an extra star because she's just so darn nice about it.

I had a great experience selling my lever harp with Minda. She was easy to communicate with, very…read moreprofessional and knowledgeable, and I felt very confident that my harp would be going to a wonderful family who will take excellent care of her. The store itself is spacious, easy to find, and felt very welcoming. I was expecting the process of selling my harp to be complicated, but Minda made it easy and stress-free.

Great service always. True professionals , Very knowledgable and even have options on mods if…read moreneeded.

My guitar sounded horrible. Initially I assumed it was the amp.. There was too much distortion and…read morefeedback. I dropped of the guitar, and now My guitar has never sounded better. Clear sound, no static, no feedback or distortion. Great shop, and very knowledgeable. Thanks.

The staff at Houghton is patient, knowledgeable, and personable. They will go out of their way to…read moreget the right instrument in your hands. Instrument trials are easy with free shipping even on returns of new instruments. Email questions are answered quickly and intelligently. I have been playing brass instruments since 1976 and have not had a more pleasant remote purchasing experience than this. Buy with confidence from Houghton Horns!

What a wonderful experience!! I had to bring a baritone twice for 2 separate issues, and each time…read morethe experience was top notch. The staff is so friendly, the location is clean and just has an overall inviting feeling when you walk in the door. I have used 2 other stores in the past and I will never go back. Houghton Horns will always have my business. I took the baritone to another location first and was told it would be 2 weeks BEFORE it could be looked at. The quote was $300. And the employee there (Bell's) was very short with me and rude. I then went to Houghton and was told I would likely have it in a day or 2 and the cost was over half the price! And the employees are just so genuinely nice. I regret the many other visits to Bell's and Music & Arts. I promise, you will love this great company!

Need a good phone number and wish the hours had been updated before we made the trip outread more

I brought an instrument to repair here since they were nearby and the prices seemed reasonable…read more Their website is really helpful, because they provide a breakdown of what each type of repair costs. The staff was very friendly, knowledgeable and kept in touch. The repairs took less time and cost less than I expected - they didn't do work that wasn't necessary. Costs were explained and I left feeling confident. This is a great place for all your music-related needs.

If you're into vintage guitars, this is your place. If Dave doesn't have it, I'm pretty sure he can…read morefind it for you. Great staff. Definitely get a t-shirt and one of the cool tuners. Definitely worth a stop if close by.

Killer Vintage Guitars is the rare guitar shop where I felt welcome, where the owner and…read moresalespeople wanted me to have a good experience sampling the instruments, without any of that "show me the money first" attitude. The "Better Bucker" pickups they designed and have for sale there are absolutely incredible, and they proved it to me by letting me sample instruments way out of my price range with and without their pickups. My next custom order will be through Killer Vintage and it will be equipped with Better Buckers! Their inventory is not exhaustive, If you want to see all the latest mass market models go to Guitar Center, but what they do have is really well curated.