I was able to check their website to see if they had available to rent what I was looking for. I…read moreeasily found the item and the prices. I called to make sure it was in stock and available and the gentleman in the phone was extremely helpful. I rented a yard brush that is typically used to sweep gravel out of grass. I used it to sweep the acorns out of my yard this spring. It worked fantastic. They provided me with a small gas can that already had the gas oil mix in it so that was helpful. I'll be going to them for any future rental needs.

I rarely leave negative reviews, but my experience with this company was so unbelievably…read moreunprofessional, unethical, and hostile that I feel obligated to warn others. A few years ago, I rented heavy equipment from this business to remove trees on my property and paid extra for their rental protection plan specifically to avoid major liability concerns. When I returned the equipment, I was honest about the damage that had occurred and fully disclosed everything upfront. I was told they would assess the situation and follow up. Instead, weeks later, I received a bill for several thousand dollars with no prior communication, explanation, or courtesy call. When I called for clarification, I was given an explanation over the phone and asked to come in if I wanted to better understand the charges. Upon arriving, what should have been a simple customer service conversation quickly turned into one of the most hostile and arrogant business interactions I've ever experienced. During my discussion with the store manager, another employee--later identified as Josh Bresson, believed to be the owner's son--abruptly inserted himself into the conversation in an aggressive, rude, and confrontational manner. Despite my calm and respectful approach, he treated me as though I was there to deceive or attack them. His behavior was arrogant, hostile, and completely unacceptable. Over the following months, I was harassed with repeated billing attempts, excessive fees, rude messages, and eventually an unauthorized charge of several thousand dollars placed on my credit card without my approval. When confronted, Josh doubled down with threats, boasting that his contract was "bulletproof," that he had "never lost in court," and aggressively implied I had no chance of winning. Well, we went to court--and he lost. The judge ruled in my favor, confirming that the damages were in fact covered under the rental protection plan I had purchased from the beginning. This entire ordeal demonstrated a shocking level of dishonesty, intimidation tactics, and predatory business behavior. Rather than honoring their agreement, they attempted to bully and financially pressure a customer who had acted honestly from day one. I strongly caution anyone considering doing business here: read everything carefully, document every interaction, and be prepared for an experience that may be far more about intimidation than customer service. Professionalism, integrity, and ethical treatment of customers appear to be severely lacking here.

Direct Appliance is a reliable, honest, and friendly business. We get good prices and they provide…read moregreat service. The service people are congenial and knowledgeable. We purchased a dishwasher from them 7 years ago and just purchased another one from them. They do everything they can to give you the best experience possible.

We had problems with our oven and called Direct Appliance for repairs. We waited a week for the…read moreappointment. We were charged $105. The man told us he'd get back to us about the problem and part. He never did. They were closed for four days and when they reopened, I called. Nothing had been done. It appears someone did a quick look and called us back. They said they couldn't get the part for six months. I get this happened over the holidays and I know we've all had some supply chain issues. All that said, it took almost three weeks to get an answer, they didn't follow through on calling us, and had no solutions once I called them.

The sales and staff are very knowledgeable. They don't try to upsell you into something more…read moreexpensive that you don't want. I bought both of my grandson's guitars there. I buy supplies that I need for my guitars there. It's not as flashy as a guitar center store. But at least when you go in there, the people know what they're talking about.

I have probably purchased at least nine guitars from Bob's guitars over the years. It's fun to hang…read moreout there and play the many guitars they have available. Staff is made up of rockers and folk players. Everybody knows their stuff and can easily talk with you about any guitars with no hard sell tactics. One other great bonus is John T, their technician. He does good work and is a nice guy as well as an excellent guitar player. Never had a problem at Bob's. Great place!

Amazing service. Josh helped me out after taking my gun to multiple places and not being able to…read moreget any assistance. Best gunsmith around! I would highly recommend!

I am fairly new to the area and needed to get my mother's wedding ring buffed and cleaned. I took…read moreit into another jewelers in the city and was told by a sales associate 2 small diamonds were loose and would take 5 days to get completed along with a large charge. I didn't want to take that long so I looked at other jewelry stores in the area and found Roth. Took it to them and was treated great with the in store jeweler completing it while I waited. Roth will have my business from here forward. I was very pleased.

I had a string of vintage pearls that I didn't know if they were real or fake. Lost as to what to…read moredo (they needed restored either way) I called Kays. They said a test to do this would be $200, bla bla bla. They then suggested that yes it was crazy, maybe try Roth Jewelers. When I called Roth I got someone who was helpful and knew what they were talking about, they said bring it in we'll tell you. The pearls were fake, but we ended up taking numerous vintage rings to them for resizing/fixing and they have been nothing but perfect every time. Resizing is generally about $55, they'll clean rings for free and give you an assessment for free (if its real, what stone is what). We had a wedding ring from the 1950s that was so worn the band looked uneven. They had to cut the band and redo that part, but the price was reasonable and the work flawless. I really believe they are the best jewelers in the area.

Excellent customer service! Emailed a question when closed, got a response before they opened next…read morebusiness day. Color and paper quality were awesome. Definitely recommend.

I had Annie alter four pairs of men's pants for me recently and she did a phenomenal job. Plus she…read moreis a delight to talk with. I will definitely use her services again!

Best work, prices, fast turn around, and Annie is just sweetest woman I've ever met. The shop is…read morewarm and inviting!

Just went to West in CF, picked up their most expensive violin, $3500, and the fingerboard was…read moreglued on about 1/8 inch to one side. Pointed out to employee.

They complained that I was being "too loud" on the DRUMS. It is literally impossible to play…read morequietly on drums; maybe don't have drum sets in the fucking middle of the store.