I had a disappointing experience with Jack & Jill Plumbing. After the installation, the tub spout…read moredid not function properly. I contacted the company, and while they did return, they did not adequately investigate or fix the issue and declined further repair. I ultimately had to hire a second licensed plumber, who confirmed the original installation was done incorrectly and required additional work to fix. I made a good-faith effort to resolve this directly with the company before escalating, but was unable to reach a resolution. Based on my experience, I would not recommend using Jack & Jill Plumbing.

Update today 9/28 now I'm stuck with cleaning water in the garage because clearly his cup theory…read moredoesn't work. Also called this afternoon was told a manager would get back to me shortly and it's been hours what a complete joke I need an experienced plumber, beyond upset and pissed is an understatement Thank goodness for the manager. All I wanted was to ensure the pipe for the washer drain was okay and for the hot and cold water hose connections to come off, the prior home owners seem like they couldn't take them off and they were rusted on. Cayden told my husband that just dump a few cups of water down the pipe and if it goes down then it should be fine. Odd but okay ? Also he was going to charge $1k to fully connect a washer ?!?! I can do that myself. Also it was going to be $350 to remove the washer hot and cold hoses and attach them. I said on speaker phone that well I guess we can try it ourselves. But I did call for you guys to remove them. Because we had the tools but it was so hard to get them off. His manger said just to take them off and charge us for the visit. Thank goodness for the manager, but then he said to my husband if you leave a review I get $40. I think this kid is super green and makes $$ off of services. I think this is a training issue and he needs to be retrained. But I enjoyed talking to the lady who I booked with! She was kind. I booked based on reviews, but just watch if someone is looking to charge a wild number for something.

We just had an electric water heater installed, and the experience was awesome…read moreThey were fast, efficient, and even lowered the price for us, which was amazing. We have dealt with five other plumbing services, and I would say, these people are the best you can use. I would not hesitate to call them again, and if you are looking for a fair and honest quote, call them!!!

Thank you so much to Fischer for showing up even sooner than estimated for our plumbing emergency…read more They fixed it in record time, provided a LOT of helpful information and told me what to watch out for in the future. They are now our go-to plumbing company.

Called Don at DT Plumbing -- and boy was I glad I did. I had…read morea leaky shower head amongst other plumbing issues and he was able to come over and fix it that day (extremely responsive). He was prompt, courteous, clean, upfront/transparent with pricing and I cannot be happier with the work that was done. I will be using DT plumbing for all of my future home needs.

On june 1, 2026, while waiting at the drive-through ATM, I observed a plumbing company van…read moreoccupying space in a way that blocked access to another lane, making it difficult for other customers to use the drive-through. A comment was made from my vehicle that it was inconsiderate to take up multiple spots while waiting. Afterward, I called the phone number displayed on the van to express my concerns, not realizing that the person who answered was the same driver involved in the incident. During the call, the driver became rude and unprofessional. He disputed my account of the situation and made statements that I believe were inaccurate. I felt that my concerns were dismissed rather than addressed respectfully. The entire interaction left me frustrated and uncomfortable, which is why I am submitting this complaint for review.

0n thanksgiving day our heat quit we had a heat pump bought from D'Angelo's Plumbing & Heating…read moreRochester NY. We paid a 1000.00 dollars for a warranty and thousands to put unit in. We paid 214.00 to have them come out to fix the problem .We also paid 100.00 to have them come out prior and explain the operation of the unit (which should have been explained when it was installed) We have had no proper heat for 17 days. They do not call or work on weekends. We have had 9 degree nights and under 20 during the day. They showed up with no parts that might be the problem (a fuse) took 7 days to get part just to find out there is another problem. Have not heard from them for 2 days (don't work or show up on weekends). They sold us an out of date unit that they can't get parts for . Talked to Dan he does not care to make us happy and hung up on me. We are using space heaters and the oven in the morning to get up to 68 degrees because I do not trust space heaters or stove unattended while we sleep. We got 2 emails from our power company saying we have use more power 14 days into this month than we did all of last month and Dan does not feel like he should reimburse us the 214.00 we spent to get them to fix the problem.

My daughter needed a new toilet installed. The kid they sent was so cocky. He said we needed a new…read morewater line put in and was sitting in his truck coming up with an outrageous estimate. I said we need the toilet. Finally he had to go pick one up. He charged me $700 for a basic toilet. Then he put a sign in the yard without our permission. Not a happy customer. Never again!!!

Not sure which worker, but one of the three men sent to my house on 4/10/2023 decided to help…read morehimself to money from my bedroom, Easter candy, weed, and my boyfriend's medication. Our plumbing work was taken care of, but don't hire these men if you expect professionalism. So violating and absolutely unbelievable. The owner and his friends are calling me a liar and a dirtbag on Facebook for bringing attention to this. Completely unprofessional.

Arrived within an hour of calling them. On Christmas eve, no less!! Thank you!!read more

I reached out because I had some gas leaks in the basement and needed a quote to have the work…read moredone. I initially got a text very quickly but when I responded asking when someone could come out, I heard nothing back. i even checked in the next day (I know people get busy) and still no response. I know people are busy, but a short reply would have been appreciated. Especially considering what I needed, I did not really want to be inhaling gas fumes any longer than necessary

From the owner: In the vast landscape of the service plumbing industry, our business shines as a beacon of…read morereliability, integrity, and unparalleled customer commitment. What sets us apart is our unwavering dedication to delivering notjust high-quality work, but an exceptional experience from start to finish. We firmly believe in transparency, offering honest, upfront costs without any hidden surprises. But beyond mere transactions, we prioritize building lasting relationships with our customers, always puting their needs first Our ethos revolves around going above and beyond, ensuring that each client feels valued, heard, and cared for. In a market often marred by uncertainty and inconsistency, we stand firm in our promise to provide top-tier service at a fair and reasonable price, making us the trusted choice for all plumbing needs.

Joshua M did my yearly maintenance he was fantastic. Did a great job cleaning both a/c & furnace…read more Advised me protentional issue with breaker box. He was polite & knowledgeable. Very pleased with service provided.

They convinced us to get a new furnace. The new one is garbage. It constantly freezes up when on…read moreA/C mode and stops working in the summer. All they said we could do is turn it off for awhile. Our old one was working fine and never did this.

AP plumbing responded very quickly to my call. I had a problem with my toilet on a Friday morning…read moreand I am elderly and disabled and asked for their service as soon as possible. They responded within 4 hours One of their representatives were at my door. My problem was fixed within an hour and I was very happy with the service. I noticed that they probably were a little pricier than I could have gotten if I had inquired around but I wanted it done I wanted it done right and I wanted it done right away and they provided all of that. After paying my bill I read up a little bit more on them and saw that they offered a senior discount. I called and without hesitation I was told they do offer a senior discount and they would be sending me a check. Within 5 days I received the check from them. Overall I would say I am very happy with them.

Dont do emergency calls…read more Have to call in the morning to make an appointment Then you shouldn't be in business then