Kyle arrived the day I called and completed the work within an hour. He is a very friendly and…read moreenergetic guy who kept us entertained while he worked. Kyle was very professional, efficient, and had pride in his work. Highly recommended!

I had a disappointing experience with Jack & Jill Plumbing. After the installation, the tub spout…read moredid not function properly. I contacted the company, and while they did return, they did not adequately investigate or fix the issue and declined further repair. I ultimately had to hire a second licensed plumber, who confirmed the original installation was done incorrectly and required additional work to fix. I made a good-faith effort to resolve this directly with the company before escalating, but was unable to reach a resolution. Based on my experience, I would not recommend using Jack & Jill Plumbing.

I requested help with a toilet issue in my Powder room bathroom…read more This was an immediate call and a very nice man put on the schedule for the next morning. Promptly a gentleman rang my doorbell in the time frame I was offered. Greg B. came and was very nice and knowledgeable. He explained very well what he suggested we try. All the while he was advising us of the cost for the services he felt were necessary. There was no upselling or gouging that one is worried about. The measures he used were just exactly what was needed and when he was done I was assured the problem was addressed. I was delighted at his honesty and customer service. The cost was also excellent. Thank you DTPlumbing and Thank you Greg B.You're going to be my go to company for any additional plumbing needs.

came & said the hose wasn't on tight enough, 2 days later the hose leaked so I'll replace itread more

0n thanksgiving day our heat quit we had a heat pump bought from D'Angelo's Plumbing & Heating…read moreRochester NY. We paid a 1000.00 dollars for a warranty and thousands to put unit in. We paid 214.00 to have them come out to fix the problem .We also paid 100.00 to have them come out prior and explain the operation of the unit (which should have been explained when it was installed) We have had no proper heat for 17 days. They do not call or work on weekends. We have had 9 degree nights and under 20 during the day. They showed up with no parts that might be the problem (a fuse) took 7 days to get part just to find out there is another problem. Have not heard from them for 2 days (don't work or show up on weekends). They sold us an out of date unit that they can't get parts for . Talked to Dan he does not care to make us happy and hung up on me. We are using space heaters and the oven in the morning to get up to 68 degrees because I do not trust space heaters or stove unattended while we sleep. We got 2 emails from our power company saying we have use more power 14 days into this month than we did all of last month and Dan does not feel like he should reimburse us the 214.00 we spent to get them to fix the problem.

My daughter needed a new toilet installed. The kid they sent was so cocky. He said we needed a new…read morewater line put in and was sitting in his truck coming up with an outrageous estimate. I said we need the toilet. Finally he had to go pick one up. He charged me $700 for a basic toilet. Then he put a sign in the yard without our permission. Not a happy customer. Never again!!!

Not sure which worker, but one of the three men sent to my house on 4/10/2023 decided to help…read morehimself to money from my bedroom, Easter candy, weed, and my boyfriend's medication. Our plumbing work was taken care of, but don't hire these men if you expect professionalism. So violating and absolutely unbelievable. The owner and his friends are calling me a liar and a dirtbag on Facebook for bringing attention to this. Completely unprofessional.

Arrived within an hour of calling them. On Christmas eve, no less!! Thank you!!read more

I reached out because I had some gas leaks in the basement and needed a quote to have the work…read moredone. I initially got a text very quickly but when I responded asking when someone could come out, I heard nothing back. i even checked in the next day (I know people get busy) and still no response. I know people are busy, but a short reply would have been appreciated. Especially considering what I needed, I did not really want to be inhaling gas fumes any longer than necessary

From the owner: In the vast landscape of the service plumbing industry, our business shines as a beacon of…read morereliability, integrity, and unparalleled customer commitment. What sets us apart is our unwavering dedication to delivering notjust high-quality work, but an exceptional experience from start to finish. We firmly believe in transparency, offering honest, upfront costs without any hidden surprises. But beyond mere transactions, we prioritize building lasting relationships with our customers, always puting their needs first Our ethos revolves around going above and beyond, ensuring that each client feels valued, heard, and cared for. In a market often marred by uncertainty and inconsistency, we stand firm in our promise to provide top-tier service at a fair and reasonable price, making us the trusted choice for all plumbing needs.

Time again for a service call, A/C just not cooling and running too much. After a good cleaning…read morefrom Yunis Ashkar, things are much better, not running all the time, and keeping the place cool. I upgraded my service plan at his recommendation due my plan only covering furnace cleanings, now I'll get an annual a/c cleaning which will help keep it running efficiently and prevent me from paying big bucks to RGE! LOL Thanks Yunis and Isaac.

We had Isaac install a solar voltaic system. The system came with a performance warranty. I have…read morereason to believe one string is under performing. Isaac tech came out to explain they no longer install these systems. I keep getting promises about a return call, that never materializes.