Deceptive Billing, Unnecessary Blood Tests, and Public Humiliation…read more I scheduled my appointment through the clinic's website, which clearly stated the $300 fee included both the medical exam and completion of Form I-693. When I arrived, the receptionist confirmed this. Even the doctor told me--without me even asking--that the $300 covered both the appointment and the documentation. He said a blood test might be an additional charge and necessary to complete my I-693 which I agreed. I had already provided proof of all required vaccinations, and blood test that I got in another clinic and my insurance paid for it, so there was no medical reason to run any tests. Still, they mentioned one specific blood test, but then performed a different one that I did not need. When I returned to receive my results, I was suddenly told I had to pay another $300 to complete the documentation(form I-693) completely contradicting what both the website and staff had previously confirmed. When I questioned it, the receptionist began yelling at me in front of the entire waiting room and refused to finalize my paperwork unless I paid again. It was deeply unprofessional and humiliating. After leaving, I called the clinic to clarify. They told me the website was "wrong," and that the true cost was $300 for the exam and another $300 for the form (I-693) something never disclosed at any point. I requested a detailed, itemized bill showing the charges for both the appointment and filling the form but they refused. All they offered was a basic credit card receipt. When I finally received a billing summary, through email they cc two more people who could see all my bill and personal information, however they didn't disclose the charges and instead just sent me a total of due without specific information, so i had to request a disclosed bill and when I got it,they were charging me for hepatitis b, varicella and MMR titer and i had the vaccines for all these (I gave them my vaccine record including vaccines for these diseases so not blood test was necessary) This clinic is dishonest, lacks transparency, and operates unethically. They performed unnecessary medical procedures, changed prices after the fact, refused to provide proper billing, and publicly humiliated me. I strongly urge others to avoid this place at all costs

This medical office can be hazardous to your health!…read more I chose this office for a general check-up as I had not gone for one for several years. It was nearby, and the picutures of the office looked decent. I was able to make an appointment the next day, which was convenient. But, that is where the positives end. To start my exam, I saw a very nice young woman, but she was not a doctor. She was a PA. Spoke to me about my medical history, etc. I told her I was having an issue with my foot. A few days before, I went to a podiatrist (at a different location/office) and was told that I had injured my foot. I showed the PA my foot, and she said it looked normal (when it is more swollen than my other foot). So, who do I believe? The PA at Dr. Yuryev, or the podiatrist I had seen the week before? Well, the podiatrist ordered an MRI. I went for the MRI, and I have six stress fractures in my right foot. So much for the PA at this office for spotting an issue. Which, of course, they didn't. Then a blood test was taken. I received a call the next day from Dr. Yuryev's office to inform me that they have the results and that someone will call me to discuss. I then got a call from another PA at Dr. Yuryev to discuss the blood test result. First, he went over the good points. Then he went into the bad. I was told that I am anemic, with hemoglobin, hematocrit and RBC all below reference range. The PA told me that in addition to being anemic, I probably have a slow bleed inside of me, probably a tumor in my colon, and that I may have colon cancer. Well, when I heard that, I of course was quite upset. What is strange is that I have no pain and when I looked up the symptoms of colon cancer, I have none of it. I'm not tired all of the time, so I don't know how I could possibly have anemia. I was then told to see a gastroenterologist for a colonoscopy. I was given a reference to one from their office. Called the reference. An appointment was a month away and it was only a 10-minute video visit. That really isn't good enough. I found out on my own that I should have the blood test retaken and get a ferratin (Iron) blood test. So, what did I do? I went and found a really great gastroentrologist in Manhattan. Quickly got an appointment. Met with a real doctor this time. I showed him the blood test result. He said I shouldn't be too worried over it. He retook the blood test. And did a ferratin test. The result? Everything was in range! What a relief. The ferratin test showed everything with my iron levels was normal. Didn't look like I was anemic. While I was at the gastroenterologist, he set up a colonoscopy. I had that procedure done. The result? All NEGATIVE! No polyps, no tumors, no bleeding, nothing. I am NOT bleeding inside my colon, as I was told I probably was by the PA from Dr. Yuryev's office. I went into Dr. Yuryev's office feeling fine, and left being sick from what I was told. Thankfully it all worked out fine for me in the end, but the experience from Dr. Yuryev's office really scared me and worried me to no end for a couple of months until I knew the real results. What a lousy experience. PAs really aren't good enough. You need to see a doctor. With New York State now allowing PAs to administer your health care instead of a real doctor, more stories like mine may emerge. Moral of the story? Don't go to a doctor in Brooklyn. Always go to one in Manhattan if you can. There IS a difference!

If I could give minus zero stars I would, I spent crazy amounts of time getting there (which isn't…read morereally their fault) and I get there early and they tell me my appointment was canceled and they called me ( which they absolutely did not) I explained that they did not and they argued that they did instead of just apologizing. I'm almost certain it was due to antisemitism. they assumed I was Jewish and that they would make me run around like a chicken without a head. they offered no remedu and I heard them mimicking the Hebrew language as I left. it's really sad that such hate exists today. I'm very ill and they probably want to see me die.

What happened? My first visit in 2019 was one of the best medical facilities I'd been too in the…read morecity. Everything about my experience was 100%. It's now 2024 and I've only returned yearly for my annual exams/blood work/refills. Dr. Joudeh used to be awesome. He was attentive, caring, and listened. This last appointment was rather shocking. Not only did he have absolutely no memory of who I was - could have at least read my chart to see why I was there - but he questioned me about a medication I've been on for YEARS and that I should consider getting off of and, catch this, SMOKE Ayahuasca instead! Not just smoke, but do so on the ROOFTOP OF THE OFFICE AFTER HOURS with HIM and a 'small group of others' who meet up weekly. Are you serious? While I didn't feel Dr. Joudeh was coming onto me in a sexual way, what medical professional offers this as an option to any patient at a routine physical exam? Listen, I'm not an expert, but I sure as heck know that smoking 'Ayahuasca' isn't possible and that lacing something with synthetic DMT probably isn't a solid alternative. Also, the staff has really gone downhill. No one calls anymore to refill my script, give blood work details or test results. Every time my script is refilled it's always the wrong medicine - EVERY TIME. I have to call and change it. They charge my insurance for services I've never had. I have notified my insurance company as it feels like fraud. Testing my blood for HIV and STDs yearly is also something I ASKED them them NOT to do, but of course, every time, they do it. They told me its required by NYS - its not. Technically, I am supposed to sign off and STD and HIV testing as these are additional, elective services that are NOT required during a routine physical exam. Also, I have a gyno that handles any sex-life issues, tests, and questions. My personal information isn't just YOURS TO TAKE because I'm having my blood drawn. I'm still IN CHARGE of what tests I want performed, or so I thought. I was basically lied to. Second, things are not nearly as clean as they used be. I was nervous about having my blood drawn. There were three other nurses in the tiny room at the same time, all chatting and busy, while one just kinda took out a needle and wanted to get started. No masks, no gloves (which was the worst offense). I literally had to ask the nurse to 'please focus' as I want to make sure you have your shit together before you start putting needles in my arm. My uncle passed away from staff infection he obtained during a routine blood test - I was nervous. Nothing about this office is worth returning too. They used to be the BEST. Sad. Unfortunately, their focus on elective treatments for bad skin and fatty problem areas seems to be the grease for the wheels, greed and psychotropic experiences are the engine. #anotheronebitsthedust

He is kind and patient address you with respect will make you feel better and comfortableread more

Medical care is excellent. Dr. Ftiha listens carefully and makes referrals to excellent…read morespecialists. He's great at blood draws, and the office I go to on 5th Avenue in Park Slope is clean and comfortable. Dr. Ftiha's office hours are limited so plan ahead. My only issue is the attitude of one of his front-desk assistants. The employee seated on the left, "Hope," is rude on the phone and also, very frequently, in person. She works in a busy office but should prioritize treating patients politely (we're already nervous about being seen by the doctor.) A show of more patience and assisting us with more respect would be helpful. The rest of the staff is very professional and also kind to newer patients like myself. I've been to the office a fair number of times and have NOT received the same kindness from Hope. She seems quick to get huffy and can be snappy. Overall. I cannot give a 5-star rating after being snapped at several times. But no issues with the doctor's care.

I had two DRG surgeries. The second one was to replace the line and the battery. It was a great…read more job. I highly recommend him.

Believe all of the negative reviews...they are 100% accurate. The wait time is always 1+ hour post…read moreappointment time and you will rarely have access to the actual doctor who is treating you (even if you specifically request to see him). They only allow you to speak to nurses and PA's.

TOP !! Care, Quality, Staff ... you name it…read more Personal & Professional ! Alwayd large crowds BUT you get Unique Attention ! Thank you Doctor ! A Legend indeed

One of the most caring & attentive physicians I've ever had the pleasure of being treated by. He…read moretruly takes time to listen to what your needs may be. All you need to do is go once and see how many patient files are stuffed into and around the office cabinets. Then you'll understand that there are many folks who rely on him for their care. It helps if you have the very best medical insurance coverage, but I can honestly say he's worth visiting even if you don't! Go!!

I've been a patient in this office for over 25 years. I see Dr Savino and have, on occasion, seen…read moreDr Arpia as well. Both are outstanding. They unfortunately don't take my insurance but I go here anyway and pay out of pocket because when you find a Doctor you trust , you don't leave. The current office staff is excellent as well. Dr Savino listens , cares, and takes as long as you need with each visit. The other plus is that you never really wait a long time for your visit. I think generally, the wait is maybe 10-15 minutes , if that. Obviously, things happen when it's longer but that's very rare. I always recommend them. Best Doctors on Staten Island as far as I'm concerned.

Office staff rocks. Always return calls and/or emails right away and they are also very nice. I see…read moreDr. Arpaia and I think he's wonderful. He's extremely thorough and listens to his patients, which I think is sometimes lacking with many medical professionals. He recommended testing for something just by looking at me and turned out he was right but thankfully it ended up not being something very bad (I prefer not to give my medical history which makes this sentence read awkward lol). Basically, he's just an awesome doctor and I can say easily the best I've encountered in years. I travel from Brooklyn to see him bc I will no longer trust anyone else with my medical care (I realize BK to SI isn't far but there are tons of doctors in Brooklyn)

Dr. Nissenbaum truly cares for his patients. He even texted me to tell me about lab results and…read morecalled in a prescription on the weekend. His office staff is also very accommodating and pleasant to deal with.

I've been coming here for nearly a decade, along with friends and family…read more Any time I want to access my lab results and medications, schedule an appointment, or message the doctor via the portal. He typically responds within the hour. Staff is super friendly. Whether your visit is in person or virtual, it's never rushed. He keeps things light, which always makes you feel comfortable sharing with him. Are you looking for a doctor to push prescriptions or not ask the hard questions? Wrong guy. He balances Western medicine with a whole body approach from diet, exercise, and over the counter natural treatments. We always end our conversations with a big smile. Love this guy and his staff! Can't recommend more highly. He's very supportive, approachable, and available. He's a PCP and also a nephrologist

By far, the best there is. I've been going to him for many years and I only have good things to say…read moreabout him. Since I'm a cancer survivor as well as he, I feel his sensitivity and quality of care reflects his own experience and passion for his patients and practice. Very highly recommended.